Bid Publish Date
16-Jun-2025, 5:08 pm
Bid End Date
01-Jul-2025, 6:00 pm
Value
₹2,95,000
Location
Progress
Public procurement opportunity for National Crime Records Bureau (ncrb) Annual Maintenance service - EPABX System in WEST DELHI, DELHI. Quantity: 1 issued by. Submission Deadline: 01-07-2025 18: 00: 00. View full details and respond.
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | NARMADA TELESERVICES( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance service - EPABX System | |
| L2 | Asian IT Services( MSE Social Category:OBC ) Under PMA | Item Categories : Annual Maintenance service - EPABX System |
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Startup Exemption (Experience)
Yes | Complete
Min. Avg. Annual Turnover
1
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance service - EPABX System
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
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Main Document
OTHER
ATC
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Key insights about DELHI tender market
The eligibility requirements include being a registered entity with a valid legal status, as well as having previous experience in maintaining communication systems like the EPABX system. Bidders should also have technical certifications that highlight their capability to manage and maintain such systems effectively. Furthermore, financial stability must be demonstrated to assure the Ministry of Home Affairs of the bidder’s ability to fulfill all aspects of the contract.
Bidders must present a comprehensive technical proposal that includes a detailed methodology for maintenance services, technical specifications of tools and machines intended for use, and documentation demonstrating adherence to relevant quality standards. All submissions should comply with the required format stipulated in the tender documentation.
Yes, all maintenance services must comply with industry-standard quality standards relevant to EPABX systems. This ensures that all maintenance work meets the rigorous requirements set forth by the Ministry of Home Affairs for effective operation and reliability of communication systems.
The Earnest Money Deposit (EMD) details will be specified in the tender documentation. The EMD acts as a security for the performance of bidders and must be submitted along with the technical and financial proposals. The amount protects against withdrawal from the bid process and ensures commitment to the agreements laid out in the tender.
All submissions must be completed electronically according to the official tender guidelines. It is imperative for bidders to ensure that all documents are submitted before the specified deadline to avoid disqualifications. The method of submission will include guidelines to follow in order to ensure compliance with tender requirements.
MSEs are entitled to certain benefits as per the government policies which aim to promote small and emerging businesses. These may include price preferences, reduced participation fees, and a favorable evaluation process to enhance their competitive edge against larger companies.
Yes, startups may benefit from provisions aimed at fostering innovation and entrepreneurship in government contracts. This includes relaxation in eligibility criteria, special financing options, and additional support mechanisms during the evaluation process to encourage their participation in the tendering system in line with government initiatives.