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The Central Reserve Police Force (CRPF), under the Central Armed Police Forces, seeks an OEM Authorized Service Provider (ASP) for the operation and maintenance of the complete Effluent/Sewage Treatment Plant (STP) under the SBM initiative in NEW DELHI, DELHI. Estimated value: ₹7,75,155.00; EMD: ₹15,500.00. Location: NEW DELHI, DELHI 110001. Scope centers on ongoing STP management, shift operations, and adherence to safety guidelines, with a 50% scope variation clause and possibility of contract quantity/duration adjustment. The engagement requires an on-ground service presence in the consignee state, robust service support, and clear escalation processes. Unique aspects include the SBM AMC scope and the requirement to operate and maintain plant equipment such as pumps, aerators, filters, panels, and monitoring devices while maintaining daily logs.
Product/Service: Operation and maintenance of complete Effluent/Sewage Treatment Plant (STP) under SBM
Estimated value: ₹7,75,155.00; EMD: ₹15,500.00
Location: New Delhi, Delhi 110001
Contract flexibility: 50% variation in quantity or duration
Required facilities: dedicated toll-free service line, escalation matrix
Staff payments: service provider to pay salaries first with statutory documents to Buyer
EMD amount: ₹15,500 to be submitted with bid
Office of service provider must be located in state of consignee
50% variation allowed in contract quantity/duration
Salaries of deployed staff paid by the service provider first; statutory documents (PF, ESIC) and bank statements to be provided to the Buyer with payment claims
AMC/OSTP scope must be operable under SBM guidelines; no fixed delivery milestones published; ongoing operation/maintenance required
Not explicitly detailed in the provided terms; follow standard CPM/PSU L.D. guidelines as applicable
Eligibility to operate STP under SBM in the national capital region with on-site presence
Demonstrated prior experience in operation and maintenance of complete STP installations
Non-liquidation/non-bankruptcy status with an undertaking
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
3 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
20
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Operation and Maintenance of Effluent/Sewage Treatment Plant - Complete System; OEM Authorised Service Provider (ASP), 775155; Functional but outside AMC and Warranty
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
12
Delivery Locations
1
Delivery Cities
South West
Delivery Pincodes
110072
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Simanchal Hotta | 110072,CH ,CRPF NEW DELHI- 110072 | South West | Delhi | 110072 | 1 | - | Number of months for which Operations & Maintenance service is required during contract period : 12 |
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Main Document
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ATC
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
GST certificate
PAN card
Experience certificates for STP operation and maintenance
Financial statements or proof of financial standing
EMD submission document (₹15,500)
Technical bid submission documents
OEM authorizations (if applicable)
Registration documents proving local office in the consignee state
PF/ESIC compliance documentation (as applicable)
Key insights about DELHI tender market
Bidders must meet eligibility criteria for CRPF STP AMC in Delhi, including local office proof, EMD ₹15,500, and prior STP service experience. Submit GST, PAN, financials, experience certificates, OEM authorizations, and technical bid. Ensure dedicated support contact details and escalation matrix are included.
Required submissions include GST registration, PAN card, experience certificates for STP operation, financial statements, EMD receipt, technical bid documents, OEM authorizations if applicable, and proof of local presence in Delhi. Ensure PF/ESIC compliance evidence accompanies payroll-related claims.
The EMD is ₹15,500. Submit a compliant payment receipt along with the bid. Ensure the EMD is in the form specified by CRPF (DD/online as applicable) and clearly referenced in the bid package.
Scope includes full operation and maintenance of the complete STP under SBM guidelines, daily plant operation, pump checks, aerator and filter maintenance, daily log books, MLSS/MLVSS sampling, and disinfection with sodium hypochlorite as instructed.
The buyer may increase or decrease contract quantity or duration by up to 50% at contract issue and may further adjust up to 50% after issuance, with the bidder's consent for scope and value changes in lumpsum contracts.
Bidders must provide a dedicated toll-free service line, a formal escalation matrix with contact numbers, and an on-site service presence in the consignee state to ensure timely maintenance and issue resolution.
Estimated value is ₹7,75,155.00, with the project location in NEW DELHI, DELHI 110001. Bidder should align logistics, service availability, and staffing to this geographic requirement.
The service provider must pay staff salaries first, with PF/ESIC and bank statements submitted along with payment claims. Ensure compliance certificates and payroll documentation accompany the bid to demonstrate statutory adherence.