Operation and Maintenance Of Electrical Systems/Electrical Installations - Complete System
N/a
KUSHINAGAR, UTTAR PRADESH
Posted:
15 August 2025
Closed:
25 August 2025
GEM
GEM
Software Technology Parks Of India UPS CAMC Tender Durg Chhattisgarh 40KVA Emerson/Vertiv ITA 2026
Bid Publish Date
06-Jan-2026, 6:02 pm
Bid End Date
20-Jan-2026, 7:00 pm
Value
₹2,00,504
Location
Latest Corrigendum Available
Progress
Issue06-Jan-2026, 6:02 pm
Technical19-01-2026 13:03:45
Financial
AwardCompleted
Quantity
2
Bid Type
Two Packet Bid
Key Highlights
- • - OEM authorization requirement: Vertiv Energy Pvt Ltd authorized partner for CAMC
- • - UPS scope: 2 x 40KVA online units (Emerson/Vertiv ITA)
- • - Location specificity: STPI Bhilai support under STPI, Durg, Chhattisgarh
- • - 24x7 service with holiday coverage for major faults
- • - Quarterly PM with detailed activity and health reports
- • - Advance downtime notice: minimum 3 days in writing
- • - SLA-driven maintenance with escalation matrix
- • - Estimated value: ₹200,504.00
Categories
7
Tender Overview
Organization: Software Technology Parks Of India (STPI) under the Department of Electronics and Information Technology. Product/Service: Comprehensive Annual Maintenance Contract (CAMC) for two 40KVA Online UPS units (Emerson/Vertiv ITA) located at STPI Bhilai, with a 1-year term. Estimated Value: ₹200,504.00. Location: Bhilai, Chhattisgarh (STPI premises will require ongoing UPS maintenance). Scope includes quarterly PM reports, 24x7 on-site support, and emergency call-outs including holidays. The bid seeks an OEM/authorized partner of Vertiv Energy Pvt Ltd to provide CAMC for uninterrupted IT operations.
Technical Specifications & Requirements
- UPS units: 2 x 40KVA Online UPS (Emerson/Vertiv ITA) as per table in Scope of Work.
- Contract term: 1 year CAMC with provision for SLA-compliant maintenance.
- Service availability: 24x7 support; emergency/major fault service on national holidays.
- PM cadence: Quarterly preventive maintenance with detailed PM report including activities, health observations, faults, causes, and rectification recommendations.
- Call-out policy: On-demand diagnostics and rectification upon STPI requests with prior written advance notice (minimum 3 days).
- Escalation: Provide a clear matrix with telephone numbers and email IDs; adhere to SLA terms.
- OEM/Brand requirement: Authorized partner of the OEM (Vertiv Energy Pvt Ltd).
Terms, Conditions & Eligibility
- EMD: Not specified in the available data; bidders should verify exact during bid debrief.
- Eligibility: OEM authorization from Vertiv Energy Pvt Ltd; proven CAMC experience for UPS systems; ability to provide 24x7 nationwide response.
- Delivery/Response: 24x7 service with emergency response on holidays; written advance notice of downtime (≥3 days).
- Documentation: Submission must include OEM authorizations, service capabilities, and SLA commitment; maintain detailed PM reports quarterly.
- Penalties/Warranty: SLA adherence required; penalties/LD not explicitly stated; ensure compliance with response times in the contract.
Key Specifications
-
Product/service names: CAMC for two 40KVA Online UPS units
-
Quantities: 2 UPS units (40KVA each)
-
Estimated value: ₹200,504.00
-
Experience: OEM authorization for Vertiv, UPS CAMC experience
-
Delivery/Response: 24x7 service; holiday coverage; 3-day advance downtime notice
-
Standards/Testing: SLA-based maintenance; quarterly PM reporting
Terms & Conditions
-
Key Term 1: 1-year CAMC for 2x40KVA online UPS at STPI Bhilai
-
Key Term 2: OEM/authorized partner of Vertiv Energy Pvt Ltd
-
Key Term 3: 24x7 emergency support with holiday service and 3-day downtime notice
Important Clauses
Payment Terms
Not specified in available data; verify in final tender document and contract.
Delivery Schedule
Service delivery is on-demand 24x7; downtime notices require minimum 3 days written notice.
Penalties/Liquidated Damages
Not detailed in provided terms; ensure SLA penalties are defined in the contract.
Bidder Eligibility
-
OEM authorization from Vertiv Energy Pvt Ltd for CAMC
-
Proven UPS CAMC/AMC service experience with 40KVA UPS units
-
Capability to provide 24x7 on-site service and holiday coverage
Documents 6
GeM-Bidding-8795051.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Buyer uploaded ATC document
ATC
Buyer uploaded ATC document
ATC
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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(Historical Results)
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GEM
Tender Results
Loading results...
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for UPS CAMC/AMC services
4
Financial statements (last 2-3 years) demonstrating stability
5
OEM authorization from Vertiv Energy Pvt Ltd
6
Technical bid/Compliance certificate for SLA commitments
7
Documentation of past PM reports for similar UPS systems
8
Any quality/certification (if applicable) successful prior CAMC contracts
Corrigendum Updates
1 Update
#1
16-Jan-2026 Update
Extended Deadline
20-Jan-2026, 7:00 pm
Opening Date
20-Jan-2026, 7:30 pm
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | VERTIV ENERGY PRIVATE LIMITED Under PMA | 19-01-2026 13:03:45 | Qualified |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | VERTIV ENERGY PRIVATE LIMITED Under PMA | ₹2,00,504 | Item Categories : Operation and Maintenance Of Electrical Systems/Electrical Installations - UPS SYSTEM |
Frequently Asked Questions
Key insights about CHHATTISGARH tender market
How to bid for the UPS CAMC tender in Bhilai?
Bidders must hold OEM authorization from Vertiv Energy Pvt Ltd and demonstrate UPS CAMC experience for 40KVA online units. Submit GST, PAN, financial statements, experience certificates, OEM authorization, and technical SLA commitments. Ensure 24x7 service capability and quarterly PM reporting as specified by STPI.
What documents are required for the STPI CAMC bid in Durg?
Required documents include GST registration, PAN, 2+ years of financial statements, UPS CAMC experience certificates, Vertiv OEM authorization, technical compliance certificates, and prior PM reports for similar UPS systems. Prepare an escalation matrix and SLA commitment for 24x7 response.
What are the UPS specifications to CAMC for this tender?
CAMC covers two 40KVA Online UPS units (Emerson/Vertiv ITA). Term is 1 year with quarterly PM, detailed PM reports, and 24x7 support including holidays. Ensure OEM authorization and SLA adherence as per the contract.
When is the downtime notice required for UPS maintenance?
Any downtime for repair or maintenance must be intimated in writing at STPI at least 3 days prior. Ensure advance notification aligns with SLA terms and minimizes IT operation disruption.
What are the payment terms for the CAMC contract?
Payment terms are not explicitly stated in the available data; bidders should confirm in the final tender. Typically CAMC terms include quarterly or annual payment upon service acceptance and SLA compliance; verify with STPI during bid submission.
What qualifies as eligible experience for this UPS CAMC bid?
Eligible bidders must demonstrate CAMC experience on 40KVA UPS systems, possess OEM authorization from Vertiv Energy Pvt Ltd, and provide 24x7 on-site support capabilities. Provide PM reports and SLA-based performance records from prior contracts.
What is the location context for the STPI CAMC tender in 2026?
The CAMC tender is for STPI Bhilai in the Durg district, Chhattisgarh. The project supports STPI IT operations with two 40KVA online UPS units and requires a Vertiv-authorized CAMC partner offering 24x7 service and quarterly PM.
Which brand authorization is mandatory for CAMC in this tender?
An OEM authorization from Vertiv Energy Pvt Ltd is mandatory, as the CAMC must be provided by an authorized partner for Vertiv Emerson ITA UPS units. Include the OEM authorization certificate with bid submission.
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Documents 6
GeM-Bidding-8795051.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Buyer uploaded ATC document
ATC
Buyer uploaded ATC document
ATC
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS