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Hindustan Petroleum Corporation Ltd seeks manpower outsourcing services for skilled electricians on a man-days basis. The contract carries an EMD of ₹48,370 and includes a 50% adjustment clause for quantity or duration at issue and post-award. MSE preference provisions apply per policy, with explicit conditions for service bidders to demonstrate manufacturing or service capability. An escalation matrix and dedicated toll-free support are required from bidders, along with mandatory certificates as per bid documents. The procurement aims to secure trained electrical personnel to support HPCL operations, with emphasis on compliance, reliability, and responsive service delivery.
Product/service names and categories: manpower outsourcing services, skilled electrician on a man-days basis
Quantities/Capacities: no BOQ items; deployment on demand basis
EMD amount: ₹48,370
Experience requirements: previous experience in electrical manpower outsourcing for energy/oil sectors encouraged
Quality/Compliance: upload all required certificates per ATC; service support channels must be operational
Delivery/Installation: not specified; bidders to propose deployment plan for HPCL locations
Warranty/Support: dedicated support line and escalation process required; warranty terms unspecified
EMD of ₹48,370 must accompany bid submission
50% quantity/duration adjustment allowed at issuing of contract
MSE purchase preference applies with requisite documentary evidence
Dedicated toll-free service support and escalation matrix mandatory
Submission of all certificates/documents per Bid Document/ATC required
Not specified in available data; bidders should await final contract terms and align with HPCL payment cycles.
Not specified; bidders must propose deployment plans for skilled electricians to HPCL facilities.
Not detailed in provided terms; expected to be defined in ATC/Contract with SLAs for service availability.
Must be a service provider of manpower outsourcing with relevant electrical trades experience
Must meet MSE preference eligibility and provide documentary evidence
Must upload all required certificates as per Bid Document/ATC
Quantity
1300
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
72
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Manpower Outsourcing Services - Man-days based - as mentioned in tender documents; Skilled; Electrician
Advisory Bank
ICICI
ePBG Percentage
2%
ePBG Duration (Months)
15
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Bhojpur
Delivery Pincodes
802314
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Priyanka Kumari | 802314,HPCL Patna LPG Plant, Gidha Industrial Growth Centre, Arrah, Bhojpur-802314 | Bhojpur | Bihar | 802314 | 1300 | - | Charges per man- day (Inclusive of Wages, EPF, ESIC, EDLI, Bonus, etc) exclusive of GST : 1009 Estimated number of overtime man- hours during contract period : 0 Per hour charges for Overtime Man- hours exclusive of GST : 0 |
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Main Document
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent account number (PAN) card
Experience certificates for similar manpower outsourcing projects
Financial statements (latest audited) demonstrating stability
EMD submission document (online payment receipt or DD as specified)
Technical bid documents and bid compliance certificates
OEM authorizations or service-provider certifications (where applicable)
Escalation matrix and dedicated toll-free service numbers documentation
Key insights about BIHAR tender market
Bidders must register, submit the EMD of ₹48,370, and upload all required documents (GST, PAN, experience certificates, certificates per ATC). Ensure compliance with MSE purchase preference if eligible and provide escalation matrix with toll-free support details.
Required documents include GST certificate, PAN card, recent audited financial statements, relevant experience certificates, EMD submission proof, technical bid documents, OEM authorizations if applicable, and escalation matrix/toll-free contact details for service support.
Eligibility includes being a service provider with proven manpower outsourcing capability for electrical trades, compliance with MSE purchase preference criteria, and submission of all mandated certificates per ATC. Experience in energy/oil sectors is advantageous.
The bidder must submit an EMD of ₹48,370 as bid security, via online payment or as specified in the bid documents, ensuring timely submission to avoid bid rejection.
The contract allows up to 50% adjustment in quantity or duration at the time of issue and post-award, enabling scope changes with the buyer’s consent this is critical for planning resources and pricing.
Bidders must provide a dedicated toll-free support number and a formal escalation matrix with contact details to address service issues promptly during contract execution.
While not specified in the tender text, bidders should submit all mandatory certificates per ATC, including GST, PAN, and relevant outsourcing qualifications; OEM authorizations may be required for certain service capabilities.
Delivery/availability timelines are not specified; bidders should propose deployment plans with mobilization timelines in their technical proposal aligned to HPCL needs.