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GEM

Indian Army Repair, Maintenance and Installation of Plant/Systems Equipment Tender Indore Madhya Pradesh 2026

Bid Publish Date

17-Feb-2026, 6:29 pm

Bid End Date

27-Feb-2026, 6:00 pm

Location

INDORE , MADHYA PRADESH

Progress

Issue17-Feb-2026, 6:29 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Local presence requirement: Office of Service Provider in the consignee state (Madhya Pradesh) with documentary evidence.
  • • 25% quantity/duration variation allowed; bid must accept revised terms at contract issue.
  • • Dedicated toll-free service number and formal escalation matrix required for service support.
  • • Past experience proof can be contract copies, client execution certificates, or third-party notes.
  • • Repair, maintenance, and installation of plant/system equipment for office spaces in Indore.
  • • No BOQ items specified in current data; scope to be clarified during contract finalization.
  • • ISD/ISD-like standards not listed; emphasis on service capability and responsiveness.

Categories 1

WATER LEVEL RECORDER

Tender Overview

The Indian Army (Department of Military Affairs) invites bids for the repair, maintenance, and installation of plant/system equipment for office spaces in Indore, Madhya Pradesh. The scope focuses on repairing and overhauling various tools and plant items, with a procurement emphasis on service provision and after-sales support within the purchaser’s state. A critical differentiator is the requirement for a local service presence and structured escalation, ensuring rapid service delivery and accountability. The document highlights flexible contract quantity/duration changes up to 25% and emphasizes verifiable past experience for eligibility. Bidders should prepare to demonstrate ongoing service capabilities and a responsive support framework.

Technical Specifications & Requirements

Key operational requirements include maintaining a dedicated service office within the consignee’s state, a toll-free/service-support line, and an escalation matrix for issues. Past project experience can be demonstrated via contract copies with invoices, client execution certificates, or third-party notes. The BOQ lists zero items in this brief, indicating a framework-oriented tender with scope to be defined during contract formation. Proposals must address repair/maintenance of office-space plant systems and related equipment with evidence of technical capability, including service responsiveness and documentation readiness.

Terms, Conditions & Eligibility

Critical terms include quantity/duration adjustments up to 25% at contract issuance, mandatory demonstration of financial stability, and a local service presence in the state of Madhya Pradesh. Bidders must provide an escalation matrix and dedicated toll-free contact information. Eligibility hinges on prior experience evidenced by contracts, invoices, execution certificates, or third-party notes, and submission of standard corporate documents (GST, PAN, etc.) for bid participation.

Key Specifications

    • Service category: Repair, maintenance and installation of plant/system equipment for office spaces
    • Geographic requirement: Service presence in Madhya Pradesh; Indore preferred
    • Support requirements: Dedicated toll-free line; formal escalation matrix
    • Documentation: Proof of past experience via contracts, invoices or client certificates
    • BOQ status: No items listed in current data; scope to be defined during contract finalization

Terms & Conditions

  • EMD not disclosed in data; bid must align with standard government procurement payment terms

  • Delivery/installation timelines to be defined in contract subsequent to bid

  • Performance monitoring and service levels to be agreed; escalation procedures required

Important Clauses

Payment Terms

Payment terms to be defined in contract; bidders should expect standard government terms and provide clear invoicing process

Delivery Schedule

Delivery/installation timelines to be finalized post-award; bidders must demonstrate capability for timely response

Penalties/Liquidated Damages

Penalties or LD provisions to be specified in final contract; bidders should expect SLA-based penalties for delays

Bidder Eligibility

  • Must have an office or permanent presence in Madhya Pradesh

  • Demonstrable past experience via contracts/invoices or client certificates

  • Financial stability evidenced by recent financial statements

Documents 8

GeM-Bidding-9001552.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Past experience documents (contract copies, invoices, client certificates or third-party notes)

4

Financial statements demonstrating financial stability

5

Technical bid/documentation showing service capability and escalation process

6

OEM authorizations or proof of authorized service capability (if applicable)

7

Office address proof in Madhya Pradesh and contact details

8

Escalation matrix and dedicated toll-free service number

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for Indian Army repair and maintenance tender in Indore?

To bid for the Indian Army Indore repair and maintenance tender, prepare the eligibility documents (GST, PAN, financials), demonstrate past experience via contracts or client certificates, provide a local Madhya Pradesh service office proof, and include a dedicated toll-free support number with an escalation matrix. Ensure acceptance of 25% quantity/duration variation.

What documents are required for Indore plant systems tender submission?

Submit GST registration, PAN, experience proofs (contracts with invoices or client certificates), financial statements, service capability documentation, OEM authorizations if applicable, and proof of Madhya Pradesh office presence. Include escalation matrix and toll-free contact details for service support.

What are the delivery and service terms for Indore office-space equipment repair?

Final contract will specify delivery/installation timelines after award. Bidder must demonstrate capability for timely service, backed by a clear escalation matrix and dedicated support line. The governing clause allows up to 25% change in quantity or duration at contract issue.

What past experience proofs are accepted for the Army tender in MP?

Acceptable proofs include contract copies with invoices and bidder self-certification, execution certificates from clients, or third-party inspection release notes. These documents confirm service delivery against contracts and demonstrate capability to manage similar plant/system repairs.

What is the toll-free support requirement for bidders in MP?

Bidders must provide a dedicated toll-free support number and a formal escalation matrix with contact details for quick issue resolution. This ensures reliable service coverage within Madhya Pradesh as part of post-award support obligations.

What indicates eligibility for Madhya Pradesh government repair tenders?

Eligibility hinges on local presence in MP, documented past performance, financial stability, and ability to furnish required bid documents (GST, PAN, invoices, client certificates). A local service office strengthens eligibility for the Indore-based Army tender.

How will quantity/duration changes affect the tender in Indore?

Contract terms allow up to 25% increase or decrease in quantity or duration at contract issuance. Bidders must accept revised terms and adjust resources accordingly to maintain compliance and successful delivery within the final contract period.

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