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Punjab and Sind Bank Security Operations Centre NextGEN SOC RFP West Delhi 2026

Bid Publish Date

09-Sep-2026, 7:55 pm

Bid End Date

17-Oct-2026, 3:00 pm

EMD

₹4,25,00,000

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Progress

Issue09-Sep-2026, 7:55 pm
Corrigendum09-Oct-2026
AwardPending

Key Highlights

  • • Punjab and Sind Bank requires NextGEN SOC security operations solution in West Delhi
  • • EMD amount explicitly specified: ₹42,500,000
  • • Advance to be determined by attached SOW/ATC; payment terms not disclosed in data
  • • Mandatory attachments: SOW, ATC, SLA to govern scope, quality, and performance

Tender Overview

The procurement is issued by Punjab and Sind Bank under the Department of Financial Services for a Security Operations Centre – NextGEN SOC solution in West Delhi, Delhi 110008. The tender reference indicates an Estimated Value not disclosed with an EMD of ₹42,500,000. Scope focuses on building or upgrading a NextGEN SOC capability to monitor, detect, and respond to cyber and physical security events. The tender highlights a dedicated SOW, ATC and SLA documents, suggesting a comprehensive, governed security operations project. The BOQ contains zero items, indicating a potential built-to-spec solution or a turnkey engagement with vendor-defined deliverables. Respondents should align with the buyer’s formal scope docs and ARB/ATC attachments to ensure compliance.

Technical Specifications & Requirements

  • Category: Security Operations Centre - NextGEN SOC procurement for public banking sector; no explicit technical specs published in the data.
  • EMD: ₹42,500,000 payable as part of bid security.
  • Documents referenced: Buyer-added SOW file, ATC document, and SLA attachments to guide technical and performance expectations.
  • Location constraint: project execution in West Delhi, Delhi; potential data residency and cyber defense integration requirements implied by SOC context.
  • Delivery/implementation expectations appear to be governed by the attached SOW/SLA; exact timelines and hardware/software standards are not disclosed in the extracted data.
  • Competitive bidders should anticipate standard security-compliance prerequisites and integration with existing banking systems.

Terms, Conditions & Eligibility

  • EMD: ₹42,500,000 (bid security).
  • Documents to submit: GST certificate, PAN, experience certificates, financial statements, EMD documents, technical bid documents, OEM authorizations (as per T&C).
  • SOW/ATC/SLA attachments are mandatory references to define scope and performance.
  • BOQ: 0 items; implies turnkey or bespoke SOC solution per SOW.
  • No explicit delivery timeline or payment schedule published in the extracted data; bidders must rely on attached terms for schedule details.

Key Specifications

  • NextGEN SOC procurement for Punjab and Sind Bank in West Delhi, Delhi

  • EMD amount: ₹42,500,000

  • No BOQ items published; scope aligned with Buyer’s SOW and ATC

  • Mandatory SOW/ATC/SLA attachments define performance targets

  • Data residency/location: West Delhi 110008

Terms & Conditions

  • EMD of ₹42,500,000 required for bid security

  • Submit GST, PAN, experience and financial documents with technical bid

  • Rely on SOW/ATC/SLA attachments for scope and performance criteria

Important Clauses

Payment Terms

Details to be governed by the SOW/ATC; exact payment milestones not disclosed in available data

Delivery Schedule

Timeline to be specified in the SOW; no explicit dates in the provided data

Penalties/Liquidated Damages

Penalties, if any, will be defined in SLA attachments referenced by the buyer

Bidder Eligibility

  • Experience in security operations center deployments or related SOC programs

  • Financial capacity evidenced by audited statements

  • Compliance with GST and PAN requirements and OEM authorizations

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Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

3 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Security Operations Centre - NextGEN SOC RFP

Advisory Bank

State Bank of India

Payment Timelines

Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Pre-Bid & Qualification

Pre-Bid Date

11-09-2026 09:00:00

Pre-Bid Venue

Online

Delivery Details

Delivery Locations

1

Delivery Cities

New Delhi

Delivery Pincodes

110028

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Vivek Kumar Singh110028,B-38/39, Industrial Area Phase 1, Naraina, New Delhi - 110028New DelhiDelhi110028Project / Lumpsum Based--

Authority Records

MINISTRY OF FINANCEFINANCIAL SERVICES DEPARTMENT

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Documents 12

GeM-Bidding-9872273.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Technical Specification/Buyer Specification Document

TECHNICAL

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Office Name

Head Office Information Technology Department

Grievance Contact

[email protected]

Corrigendum Updates

8 Updates
#1

Update

09-Oct-2026
#2

Update

09-Oct-2026

Extended Deadline

17-Oct-2026, 9:30 am

Opening Date

18-Oct-2026, 9:30 am

#3

Update

01-Oct-2026
#4

Update

30-Sep-2026

Extended Deadline

15-Oct-2026, 9:30 am

Opening Date

16-Oct-2026, 9:30 am

#5

Update

30-Sep-2026
#6

Update

27-Sep-2026

Extended Deadline

12-Oct-2026, 9:30 am

Opening Date

13-Oct-2026, 9:30 am

#7

Update

15-Sep-2026
#8

Update

09-Sep-2026

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates showing relevant SOC/security projects

4

Financial statements (audited if available)

5

EMD submission documentation (receipt or DD as specified)

6

Technical bid documents as per T&C

7

OEM authorizations or distributorship certificates (where applicable)

8

Attachments referenced in SOW, ATC, and SLA

Frequently Asked Questions

Key insights about DELHI tender market

What documents are required for the West Delhi SOC tender in 2026?

Bidders must submit GST registration, PAN, experience certificates, audited financial statements, EMD documents, and technical bid materials. OEM authorizations and documents for SOW/ATC/SLA attachments are also required to validate capability and compliance with the bank's NextGEN SOC specifications.

How is the EMD amount ₹42,500,000 applicable for this tender in Delhi?

The EMD acts as bid security to ensure seriousness of bidders. It should be submitted as specified in the tender terms, typically via demand draft or online payment per the bank's guidelines, and is adjusted per bid outcomes according to the SLA terms.

What are the key scope documents for the SOC procurement in West Delhi?

Respondents must align with the Buyer Added SOW, ATC, and SLA attachments. These define service scope, performance criteria, security controls, data handling, and integration requirements for the NextGEN SOC solution.

What standards or certifications are required for the SOC bid in Delhi?

Standards are specified within the SOW/SLA attachments. Expect ISO/IEC security controls, data protection compliance, and supplier certifications for SOC services; exact codes will be enumerated in the attached documents.

When is the delivery/completion timeline for the West Delhi SOC project?

A precise delivery schedule will be specified in the SOW; the available data does not publish dates. Bidders should review the SOW/ATC attachments to determine milestones and acceptance criteria.

What is required to demonstrate eligibility for the Punjab and Sind Bank SOC bid?

Demonstrate relevant SOC deployment experience, financial viability via statements, GST/PAN validity, and OEM authorizations. Compliance with SOW/ATC/SLA terms is mandatory to validate capability and risk mitigation for the computation and security environment.

What payment terms are likely for the NextGEN SOC contract in Delhi?

Payment terms are defined in the SLA; typical arrangements include milestone-based payments or periodic invoicing post-acceptance. Exact terms will be in the SOW; bidders should plan for milestone verification and timely acceptance testing.

How to ensure bidder readiness for the West Delhi SOC tender in 2026?

Prepare by assembling all required documents, align with SOW/ATC/SLA, confirm EMD submission, secure OEM authorizations, and verify data residency compliance. Ensure prior SOC project experience and a robust financial profile to meet eligibility criteria.