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Directorate Of Panchayats Kerala Laptop & Accessories Tender Idukki 2025 IS0-9001 Acer/HP with OEM Warranty

Bid Publish Date

23-Oct-2025, 5:19 pm

Bid End Date

03-Nov-2025, 6:00 pm

Progress

Issue23-Oct-2025, 5:19 pm
Technical11-Jan-2025, 11:53 am
Financial
AwardCompleted
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Quantity

6

Category

Entry and Mid Level Laptop - Notebook

Bid Type

Two Packet Bid

Key Highlights

  • Brand preference explicitly states Acer/HP for procurement
  • OEM warranty certificates required at delivery with on-site support
  • Kerala-based OEM/service center must be established with proof
  • ISO certification mandatory for both vendor and OEM
  • Minimum 7 years of GeM experience for bidders
  • Option clause allows quantity variation up to 25% during contract
  • Non-obsolete products only; GST registration mandatory in Kerala
  • Self-certification of ATC compliance must be uploaded by bidder

Categories 1

Tender Overview

The Directorate Of Panchayats, under the Local Self Government Department Kerala, invites bids for entry and mid-level laptop notebooks and accompanying computer mice or trackballs in the Idukki district (PIN 685501). The procurement targets laptop units with factory-preloaded OS, RAM, storage, and display specs suitable for field administration, plus a compatible mouse input device. Bids should align with preferred brands like Acer or HP, and must demonstrate local service capability and ISO compliance. This package expects a fully supported, non-obsolete product line with timely after-sales service in Kerala. Key differentiators include mandatory OEM warranty, Kerala-based service center, and strict adherence to ATC terms. The scope emphasizes reliable hardware, on-site support, and certified after-sales infrastructure to ensure uninterrupted government operations in the district.

Technical Specifications & Requirements

  • Product category: Entry and Mid Level Laptop - Notebook (Q2); Mouse/Trackball accessory
  • Technology: Laptop Type; Processor Number; Operating System (Factory Pre-Loaded)
  • Memory/Storage: RAM size (GB); Capacity of Storage Drive (GB)
  • Display: Display Size (cm) diagonal
  • Input/Connectivity: Mouse tracking technology; Connectivity options
  • Warranty: On site OEM Warranty (years); ISO certification required for vendor and OEM
  • Brand preferences: Acer/HP; Service centre in consignee district; GST compliance; installation and maintenance infrastructure
  • Additional clauses include option clauses on quantity, extension timelines, and acceptance based on market survey

Terms, Conditions & Eligibility

  • EMD/guarantee: Not specified in the tender data; ATC requires compliance with all terms
  • Experience: Minimum 7 years’ GeM experience; prior supply and installation of laptops and peripherals; proof via work orders
  • Office/Registration: OEM seller must have a registered office in Kerala with GST certificate
  • Warranty/Support: OEM warranty certificates at delivery; service infrastructure for timely after-sales support in India
  • Documentation: Signed self-certification of ATC compliance; mandatory document submission per ATC/bid document; non-obsolete products only
  • Delivery/Acceptance: Option to increase quantity up to 25% during contract; buyer reserves right to accept/reject bids after market survey
  • Brand/Service: Fully functional service centre within the consignee district; address proof required
  • This section highlights critical eligibility criteria, delivery expectations, and post-purchase support obligations to ensure compliant bidders participate with complete readiness.

Key Specifications

  • Laptop category: Entry/Mid Level; OS: factory pre-loaded; RAM and storage per BOQ

  • Display size: specify diagonal in cm; processor details required

  • Mouse/Trackball: tracking technology specification

  • Connectivity: required ports/wireless options

  • On-site OEM warranty: number of years; service response time

  • ISO certification: vendor and OEM must be certified

  • Service centre: located within consignee district; proof required

Terms & Conditions

  • Quantity flexibility up to 25% during/after contract

  • Kerala-based OEM presence and GST compliance required

  • ISO certification mandatory for vendor and OEM; warranty certificates mandatory

Important Clauses

Payment Terms

Not explicitly detailed in data; ATC requires delivery of warranty certificates and service setup; standard government terms likely apply

Delivery Schedule

Delivery period starts after original delivery order; option extension mechanics defined, with minimum 30 days

Penalties/Liquidated Damages

Penalties not specified; market survey may influence acceptance; LD terms to be clarified in final bid document

Bidder Eligibility

  • Minimum 7 years of GeM experience in similar supply

  • Registered office in Kerala with valid GST certificate

  • Proven installation and maintenance capability for laptops/peripherals

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Entry and Mid Level Laptop - Notebook (Q2) , computer mouse or trackballs (Q2)

Authority Records

LOCAL SELF GOVERNMENT DEPARTMENTDIRECTORATE OF PANCHAYATS

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Documents 4

GeM-Bidding-8473993.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Technical Specifications 2 Items

Item #1 Details

View Catalog
Category Specification Requirement
Processor Laptop Type Mid Level
Processor Processor Number AMD Ryzen 5 5625U, Intel Core i5 - 1245U Or higher
Operating System Operating System (Factory Pre-Loaded) Window 11 Professional
Memory RAM Size (GB) 16.0 Or higher
Display Display Size (in cm) - Diagonal 38.1 to 40.63 (15 In to 15.99 In)
Storage Capacity of Storage Drive (in GB) 512, 1024, 2048 Or higher

Required Documents

1

GST registration certificate showing Kerala address

2

PAN card and financial statements

3

Experience certificates and past work orders demonstrating laptop/peripheral supply

4

OEM authorization/brand source evidence (Acer/HP preferred)

5

ISO certification certificates for vendor and OEM

6

Self-certification of ATC compliance

7

Service centre proof within consignee district (address proof)

8

Delivery/installation/training plan and warranty certificates

Technical Results

S.No Seller Item Date Status
1
ADCOM SYSTEMS   Under PMA
Make : acer Model : Aspire Lite AL15-5201-11-2025 11:53:51
2
Hind Digital Solutions   Under PMA
Make : acer Model : Aspire Lite AL15-5203-11-2025 17:22:58
3
K.M TECHNOLOGIES   Under PMA
Make : acer Model : Aspire Lite AL15-5203-11-2025 17:52:39

Financial Results

Rank Seller Price Item
L1
Hind Digital Solutions   Under PMA
Item Categories : Entry and Mid Level Laptop - Notebook,computer mouse or trackballs
L2
K.M TECHNOLOGIES( MSE Social Category:General )    Under PMA
Item Categories : Entry and Mid Level Laptop - Notebook,computer mouse or trackballs

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for laptop tender in Idukki Kerala 2025

To bid, bidders must meet eligibility: 7 years GeM experience, Kerala registered office with GST, ISO certification for vendor and OEM, proof of prior supply/installation, and service center within the consignee district. Prepare OEM authorization and ATC self-certification. Ensure delivery and warranty compliance per terms.

What documents are required for Kerala laptop procurement

Submit GST registration, PAN, financial statements, experience certificates with work orders, OEM authorization (Acer/HP preferred), ISO certificates, service center proof, self-certified ATC compliance, warranty certificates, and installation/training plan as part of the bid package.

What are the technical specs for the laptops in this tender

Specs include factory pre-loaded OS, RAM size, storage capacity, display diagonal size in cm, processor number, and mouse/tracking technology with standard connectivity options. Ensure non-obsolete models and adherence to IS/ISO standards as specified in ATC.

What is the minimum experience required for bidders

Bidders must demonstrate a minimum of 7 years of GeM experience in similar supply and installation of laptops and peripherals, supported by work orders and client references included with the bid submission.

What are the brand preferences and after-sales terms

Preferred brands are Acer and HP. OEM warranty certificates must be provided at delivery, with functional service centers in Kerala to ensure timely after-sales support and installation/maintenance services as per ATC.

How does the quantity option clause affect delivery

The purchaser may increase or decrease quantity up to 25% of bid/contract quantity. Delivery time recalculation uses (additional quantity/original quantity) × original delivery period, with a minimum of 30 days before final delivery; extension limited to original delivery period.

What documents prove compliance with ISO and GST requirements

Submit valid ISO certificates for both vendor and OEM, and GST registration reflecting Kerala address. Include address proof for the service center and compliance certificates to demonstrate ongoing certification and tax registration alignment with Kerala procurement rules.