GEM

Bharat Heavy Electricals Limited Water Quality Monitoring System AMC Tender India 2025

Bid Publish Date

16-Dec-2025, 10:16 am

Bid End Date

26-Dec-2025, 11:00 am

Location

TIRUCHIRAPPALLI , TAMIL NADU

Progress

Issue16-Dec-2025, 10:16 am
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Categories 22

TECHNICAL SERVICES WATER SAFETY WATER SUPPLY WATER VENDING MACHINE ENVIRONMENTAL MONITORING SERVICE EXTENSOMETERS WATER COOLER WATER LEVEL RECORDER LABORATORY WATER PURIFICATION EQUIPMENT SOFTWARE INTEGRATED WATERSHED MANAGEMENT ENVIRONMENTAL SERVICE WATER MANAGEMENT ENVIRONMENTAL MONITORING SYSTEM OTHER SERVICE ENVIRONMENTAL PROTECTION WATER HARVESTING WATER CONSERVATION SERVICE LAKE DEVELOPMENT MONITORING SYSTEM WATER TREATMENT PLANT MICROCENTRIFUGES

Tender Overview

Organization: Bharat Heavy Electricals Limited (BHEL) under the Department of Heavy Industry. Product/Service: Customized Annual Maintenance Contract (AMC/CMC) for pre-owned Water Quality Monitoring System Software delivered online, with on-need basis support. No BOQ items listed; no start/end dates provided. Tender scope focuses on AMC services rather than new equipment procurement, with ATC referenced in the uploaded document. This is a maintenance-oriented tender that emphasizes service delivery for existing software environments and ongoing support requirements. The unique aspect is the focus on pre-owned system software under an on-demand maintenance model, rather than upfront supply of new hardware. The tender emphasizes procurement of AMC services through a structured ATC, signaling compliance and service-level expectations.

Technical Specifications & Requirements

  • Category: Customized AMC/CMC for pre-owned Water Quality Monitoring System Software (online platform access and remote maintenance).
  • Delivery/Service Model: On-need basis AMC; no fixed quantity or schedule stated; likely requires SLAs, response times, and periodic updates as per ATC.
  • Documentation: ATC document uploaded by Buyer; bidders must reference this for scope, service levels, and compliance.
  • Standards/Compliance: Specific standards not disclosed in the data; bidders should anticipate standard IT/CMC practices applicable to water quality monitoring software, with emphasis on uptime, patching, and support windows.
  • Restrictions: No BOQ items available; tender appears to solicit service capability rather than product supply.
  • Experience: No explicit experience details provided; bidders should prepare to demonstrate AMC/CMC capabilities for similar online monitoring software environments.

Terms, Conditions & Eligibility

  • EMD/Financials: No EMD amount specified in the provided data; bidders should verify ATC for any security deposits or bid guarantees.
  • ATC: Buyer uploaded ATC; bidders must review for eligibility, SLAs, penalties, and defect liability clauses.
  • Delivery Timeline: Not specified; AMC is ongoing on-demand support, so delivery relates to service activation and SLA fulfillment.
  • Documents: Standard tender submission documents implied by ATC (GST, PAN, experience certs, financials) — exact list to be confirmed in the ATC.
  • Status: Tender pertains to online software maintenance for a pre-owned system; no new procurement of hardware indicated.
  • Warranty/Support: Not explicitly stated; bidders should seek ATC details for response times, escalation, and uptime commitments.

Keywords: tender in India, BHEL procurement, Water Quality Monitoring System AMC, pre-owned software maintenance, on-demand AMC, ATC document, online monitoring software, SLA-driven service

Key Specifications

  • Product/Service: Customized AMC/CMC for pre-owned Water Quality Monitoring System Software (online)

  • Quantity/Scope: On-need basis; no fixed quantity or schedule specified

  • EMD/Value: Not specified in data; verify in ATC

  • Standards/Certifications: Not explicitly listed; expect IT/CMC standards and uptime SLAs

  • Delivery/Installation: Service activation aligned with AMC start; ongoing support

  • Experience: Demonstrated capability in AMC/CMC for similar online software environments

  • Warranty/Support: Not specified; detail to be obtained from ATC

  • OEM/Brand: Pre-owned system; no new hardware mentioned

Terms & Conditions

  • ATC document uploaded by Buyer governs all terms and SLAs

  • AMC on-demand basis; no fixed quantity or delivery schedule

  • Submission requires standard bidder documents per ATC; exact EMD terms to be confirmed

Important Clauses

Payment Terms

Payment terms to be defined in ATC; bidders should expect SLA-based invoicing and acceptance criteria

Delivery Schedule

AMC activation upon contract award with ongoing support as per SLAs; no fixed milestone dates provided

Penalties/Liquidated Damages

Penalty structure to be detailed in ATC; bidders must review escalation and remedy timelines

Bidder Eligibility

  • Experience in AMC/CMC for water quality monitoring software or similar online systems

  • Demonstrated financial stability (based on provided financials in bid)

  • Compliance with ATC terms and ability to meet SLAs and uptime requirements

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of AMC/CMC for water quality monitoring or similar online software

4

Financial statements (organization’s financial stability)

5

EMD/Security deposit details as per ATC

6

Technical bid documents demonstrating AMC capabilities

7

OEM authorizations or vendor certifications (if applicable)

8

ATC referenced documents and any supplementary compliance certificates

Frequently Asked Questions

Key insights about TAMIL NADU tender market

How to bid for BHEL water quality AMC tender in India 2025

Bidders must review the ATC uploaded by the Buyer, submit standard documents (GST, PAN, experience certificates, financials), and demonstrate AMC/CMC capabilities for online water quality monitoring software. Ensure SLA alignment, provide EMD as per ATC, and attach OEM authorizations if required. Follow submission steps exactly as outlined in ATC.

What documents are required for the AMC tender in India

Required documents include GST registration, PAN, experience certificates for similar AMC/CMC, financial statements, EMD/Security as per ATC, technical bid materials demonstrating software maintenance capabilities, OEM authorizations if applicable, and any ATC-specific forms or declarations.

What are the technical requirements for water quality software AMC

Technical requirements center on service activation of the pre-owned online monitoring software, SLAs, uptime commitments, response times, and patch/update support. Exact standards are not detailed in available data; bidders should rely on ATC for specific uptime targets and escalation procedures.

When is the AMC activation and delivery timeline in this tender

The tender specifies an on-demand AMC with activation upon award; there are no fixed milestone dates in the provided data. Bidders should confirm activation timing and onboarding SLAs in the ATC before submission.

What are the EMD requirements for the BHEL AMC tender

EMD details are not disclosed in the basic data; bidders must consult the ATC to determine the exact EMD amount or percentage, payment method, and validity period required for bid submission.

What standards or certifications are required for this AMC

The data does not list explicit standards; bidders should expect IT/CMC-related compliance and possibly software maintenance certifications. Verify IS/ISO or organization-specific standards in the ATC for exact compliance obligations.

How to submit the technical bid for BHEL water quality AMC

Prepare a technical bid detailing AMC capabilities for online water quality monitoring software, SLA proposals, uptime performance, maintenance procedures, and escalation matrix. Include OEM authorizations if needed and ensure all documents align with ATC submission requirements.

What are the penalties or SLAs mentioned in the ATC

Penalties and SLAs are defined in the ATC; bidders must review response times, uptime commitments, and any LDs or remediation timelines. Ensure you propose robust SLAs that meet or exceed ATC expectations to avoid penalties.

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