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Narcotics Control Bureau Data Recovery & Data Wiping Service Tender Amritsar Punjab 2025

Bid Publish Date

12-Nov-2025, 4:21 pm

Bid End Date

03-Dec-2025, 5:00 pm

Bid Opening Date

03-Dec-2025, 5:30 pm

Value

₹100

Progress

Issue12-Nov-2025, 4:21 pm
Corrigendum24-Nov-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 6

Tender Overview

Narcotics Control Bureau (NCB), Department Of Home, invites bids for Data Recovery and Data Wiping Service across devices including Desktop, Mobiles, External Drives, Pen Drives, Memory Cards, SSDs, DVR/NVR, Tape Drives, Servers, and Laptops at Amritsar, Punjab. Estimated value listed as ₹100.0 with no explicit EMD amount stated. Delivery location is Narcotics Control Bureau, DDG, NWR, 3rd Floor BSNL Building, Ranjit Avenue, Amritsar. A flexible contract clause allows quantity/duration adjustments up to 25% at bid issue and post-issuance. The scope emphasizes recovery of “any data in recovered device.” Addressed service and support requirements include an escalation matrix and a Malicious Code Certificate. Bidders must comply with Integrity Pact and submit required certificates.

Technical Specifications & Requirements

  • Scope: Data recovery and data wiping across devices listed in the tender title (Desktops, Mobiles, External Drives, Pen Drives, Memory Cards, SSDs, Fusion Drives, DVR/NVR, Tape Drive, Server, Rack-mounted Drives, Laptops; any data recovered).
  • Certifications/Compliance: Malicious Code Certificate certifying absence of embedded malicious code; Integrity Pact compliance; Escalation Matrix for service support; Supplier/OEM disclosures as per ATC/SOW.
  • Installation/Delivery: Actual delivery and commissioning at the Narcotics Control Bureau, Amritsar address as specified; service and support structure to be provided by bidder/OEM.
  • Standards/Quality: No explicit standards listed; emphasis on certificate-based compliance and secure data handling.
  • Warranty/Support: Service & Support escalation details required; dedicated toll-free/phone support may be expected by buyer.
  • Documentation: Bidders must upload all certificates and documents requested in the bid document and any ATC/SOW attachments.

Terms, Conditions & Eligibility

  • EMD: Not explicitly specified in the data; bidders must review bid document for exact requirement.
  • Experience/Turnover: Not detailed in the excerpt; integrity pact and financial standing clauses apply; bidders must not be under liquidation or bankruptcy.
  • Delivery Terms: Delivery/installation at Amritsar location; escalation matrix provided for service support.
  • Payment Terms: Not specified here; refer to ATC for payment schedule.
  • Documentation: Must upload Malicious Code Certificate, Integrity Pact, escalation matrix, and all required certificates as per bid documents; bidder eligibility requires compliance with home department terms.
  • Penalties: Not specified; late delivery or non-compliance would typically trigger LD as per contract terms.
  • Miscellaneous: Bidder financial standing; mandatory certificates; mandatory integrity pact; malware-free software assurance required.

Key Specifications

  • Service category: Data Recovery and Data Wiping

  • Devices covered: Desktop, Mobile, External Drive, Pen Drive, Memory Card, SSD, Fusion Drive, DVR/NVR, Tape Drive, Server, Rack-mounted Drives, Laptop

  • Delivery/Installation: Amritsar address (Narcotics Control Bureau, DDG, NWR, 3rd Floor BSNL Building, Ranjit Avenue)

  • Compliance: Malicious Code Certificate; Integrity Pact; Escalation Matrix

  • Billing/Charges: Excess settlement option allowed for additional charges up to a specified percentage (if applicable) across invoicing

  • BOQ: No items; total items = 0; scope defined in SOW

Terms & Conditions

  • EMD details are to be confirmed in bid documentation

  • Integrity Pact compliance is mandatory for all bidders

  • Malicious Code Certificate required to ensure no embedded malware

  • Escalation Matrix for service support must be provided by bidder/OEM

  • Delivery/installation at Amritsar Narcotics Control Bureau address

Important Clauses

Payment Terms

Payment terms to be defined in ATC; bids must include expected payment schedule and any advance or milestone payments.

Delivery Schedule

Delivery and commissioning to be completed at Amritsar address; contract quantity/duration adjustments permissible up to 25% at issue and post-issuance.

Penalties/Liquidated Damages

LD provisions to be defined in contract; typical penalties for delays and non-compliance to be aligned with government procurement norms.

Bidder Eligibility

  • Not under liquidation, court receivership or bankruptcy

  • Uploaded Integrity Pact and Malicious Code Certificate

  • Compliance with all ATC/SOW and required certificates

  • Technical capability to perform data recovery and data wiping across listed devices

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for data recovery/data wiping

4

Financial statements / solvency proof

5

EMD/Security deposit documents (as per bid)

6

Malicious Code Certificate

7

Integrity Pact (signed)

8

OEM authorizations or technical compliance certificates

9

Technical bid documents as per ATC and SOW

10

Escalation Matrix for Service Support (telephone numbers)

Corrigendum Updates

2 Updates
#1

Update

24-Nov-2025
#2

Update

24-Nov-2025

Frequently Asked Questions

Key insights about PUNJAB tender market

How to bid for data recovery service tender in Amritsar 2025

Bidders should first register with GEM, then prepare documents including GST, PAN, experience certificates, financial statements, and the Malicious Code Certificate. Upload Integrity Pact and escalation matrix, review ATC/SOW for device scope, and ensure delivery at Narcotics Control Bureau, Amritsar.

What documents are required for data wiping bid in Amritsar

Required documents include GST registration, PAN, data recovery experience certificates, financial statements, EMD proof, Malicious Code Certificate, Integrity Pact, OEM authorizations, and technical bid as per ATC/SOW, plus escalation matrix for service support.

What certifications are mandatory for data recovery services 2025

Mandatory certifications include the Malicious Code Certificate confirming no embedded malware, and signed Integrity Pact. Service providers should also provide OEM authorizations or compliance certificates as required in the ATC/SOW.

What are the delivery requirements for Amritsar NA/NCB tender

Delivery/installation must occur at Narcotics Control Bureau, DDG, NWR, 3rd Floor BSNL Building, Ranjit Avenue, Amritsar. The contract allows up to 25% quantity/duration adjustment at issuance and within post-issuance, per ATC.

How is payment structured for data recovery tender Amritsar

Payment terms are specified in the ATC; bidders should anticipate standard government practice with milestone-based or post-delivery payment, subject to acceptance of service and proof of data recovery across listed devices.

What is the scope of devices covered by the Amritsar data recovery tender

Scope includes Desktop, Mobile, External Drives, Pen Drives, Memory Cards, SSDs, Fusion Drives, DVR/NVR, Tape Drive, Server, Rack-mounted Drives, Laptop, and any data in recovered device, as per the tender title.