GEM

Central Board Of Excise And Customs AMC/CMC for Pre-owned Products—AEBAS & Precision Biometrics CMC 2025

Bid Publish Date

26-Nov-2025, 4:09 pm

Bid End Date

09-Dec-2025, 4:00 pm

Value

₹4,500

Progress

Issue26-Nov-2025, 4:09 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • OEM authorization required with complete vendor details
  • • Dedicated toll-free service support number mandatory
  • • Service office must be located in the consignee state
  • • Contract quantity/duration can vary up to 25% at issue and post-issue
  • • Excess settlement option allows addon charges up to a capped percentage
  • • Employer wage payments for deployed staff must be demonstrated with statutory documentation
  • • Not in liquidation or bankruptcy; ongoing financial health required
  • • Joint and several liability with subcontractors remains with the seller

Categories 2

WATER LEVEL RECORDER MICROCENTRIFUGES

Tender Overview

Central Board Of Excise And Customs (cbec) is seeking a Comprehensive Maintenance Contract (CMC) and AMC/CMC for pre-owned products focused on AEBAS and Precision Biometrics. The estimated value is ₹4,500, with no BOQ items listed. The procurement demands an authorized service presence and vendor compliance with specific contract clauses. The tender emphasizes servicing capacity, post-sale support, and adherence to OEM authorizations. A key differentiator is the provision for flexible contract quantity or duration adjustments up to 25% at issuance or post-issue, plus explicit service support commitments.

  • Organization: Central Board Of Excise And Customs (cbec)
  • Product categories: Customized AMC/CMC for Pre-owned Products - AEBAS; Precision Biometrics
  • Location: Not specified; generic national scope
  • Unique aspects: 25% variation clause, excess settlement option for addons, mandatory certifications, and dedicated service office requirement
  • Context: Governed by buyer-added ATC; emphasis on service quality, transformer-free deployment, and post-warranty support

Technical Specifications & Requirements

  • No explicit technical specifications or BOQ items are provided in the tender data
  • Clauses indicate required governance around: OEM Authorization, service office in consignee state, and dedicated/toll-free service support
  • Clause-driven expectations include: ensure the bidder is not in liquidation, provide undertaking, and comply with supplier liability for subcontracting
  • Additional requirements include: service provider salary payments with statutory documents and bank statements, and the ability to invoice for excess charges within an agreed threshold
  • Inference: bidders should prepare documentation proving OEM authorizations, regional service footprint, and robust service/quality assurance processes

Terms & Eligibility

  • EMD/financials: Explicit EMD amount not specified; bidders must upload required financial and compliance documents as per ATC and Corrigendum
  • Experience/turnover: Not quantified in data; must align with ATC; ensure not in liquidation or receivership
  • Delivery/installation: Not specified; emphasis on service availability and local office presence in consignee state
  • Payment terms: Salary/wage payment obligations for deployed staff; payment claims to include PF/ESIC and bank statements
  • Documents: OEM authorization, dedicated service number, service office proof, and certificates as demanded by bid document
  • Liability/ subcontracting: Seller must remain jointly liable with any sub-contractor; prior written consent required for assignment/sub-contracting
  • Penalties: Penalties/LD not detailed; ATC outlines conditions for non-compliance

Key Specifications

  • Product/service: Customized AMC/CMC for pre-owned AEBAS devices and Precision Biometrics systems

  • Estimated value: ₹4,500

  • Variation allowance: ±25% of contract quantity or duration

  • Excess settlement: addon charges allowed up to specified percentage

  • Certifications: OEM authorization; dedicated service support capability

  • Service footprint: office in consignee state; toll-free service line

  • Salary/Wage compliance: disclosure of payroll PF/ESIC with payments

Terms & Conditions

  • Contract quantity/duration may vary by up to 25% at issue and post-issuance

  • Excess settlement allows addon charges with supporting documents

  • OEM authorization and regional service presence mandatory

  • Dedicated service support line and local office required

  • Bi-annual or annual wage payment compliance documentation required

Important Clauses

Payment Terms

Salaries of deployed staff must be paid by the service provider first, with subsequent reimbursement claims to the buyer including PF/ESIC documents and bank statements

Delivery Schedule

Clause emphasizes availability of service offices in the consignee state and dedicated support channel; no fixed delivery timeline provided in data

Penalties/Liquidated Damages

LD details are not specified; performance criteria referenced through ATC and supplier obligations

Bidder Eligibility

  • Not under liquidation or court receivership

  • Must provide OEM/manufacturer authorization

  • Service office located in consignee state with dedicated support channel

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar AMC/CMC engagements

4

Financial statements and bank statements

5

EMD/simulated security deposit documents (as applicable)

6

OEM authorization / Manufacturer authorization certificate

7

Proof of dedicated service office in consignee state

8

Certificate of non-liquidation or bankruptcy undertaking

Frequently Asked Questions

How to bid for the CBEC AMC/CMC pre-owned devices tender 2025

Bidders must meet ATC requirements, provide OEM authorization, and establish a consignee-state service office. Prepare GST, PAN, financials, and experience certificates. Ensure dedicated toll-free service line and salary payment documentation for deployed staff; include 25% contract variation readiness.

What documents are required for CBEC pre-owned product maintenance tender

Submit GST certificate, PAN, experience certificates for similar AMC/CMC projects, financial statements, OEM authorization, service-office proof in consignee state, and dedicated service contact details. Include payroll documentation for staff deployed and PF/ESIC compliance evidence.

What is the variation clause for contract quantity in this tender

The buyer can adjust contract quantity or duration by up to 25% at the time of issue and after issuance. Bidders must accept revised quantities or durations and adjust pricing/plan accordingly, including addons within the excess settlement framework.

What standards or certifications are mandatory for this CBEC bid

Mandatory OEM authorization and a dedicated service-support capability; no IS/ISO codes specified in data, but bidders should provide OEM certificates and evidence of local service presence in the consignee state.

When is the delivery and payment terms for CBEC maintenance contract

No fixed delivery date is published; payment terms require salaries paid by provider first with PF/ESIC documentation, followed by reimbursement/settlement after submission of statutory payroll proofs.

How does excess settlement work in this service contract

Excess settlement allows addon charges up to a defined percentage of the item-level total value, including addons. Bidder must declare applicability during invoice creation and provide supporting documents; total invoice must stay within the approved excess percentage.

What exactly is required for OEM authorization in this CBEC tender

Submit Manufacturer Authorization or OEM authorization with full details: name, designation, address, email, and phone number of the authorizing entity. This ensures legitimacy for service responsibilities and sub-contractor oversight.

What are the eligibility criteria to participate in this CBEC procurement

Eligibility includes non-liability for liquidation, provision of OEM authorization, regional service office presence, and adherence to wage payment documentation for deployed staff; ensure compliance with ATC and Corrigendum requirements.

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