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AIIMS Nagpur Clinical Audiometer Tender 2025 - 5-Year Warranty, EMD ₹20,000, AMC 5% of Contract Value

Bid Publish Date

04-Nov-2025, 11:16 am

Bid End Date

25-Nov-2025, 5:00 pm

EMD

₹20,000

Progress

Issue04-Nov-2025, 11:16 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 4

Tender Overview

All India Institute Of Medical Sciences (AIIMS), Nagpur, Maharashtra, invites bids for a Clinical Audiometer. The tender requires supply, installation, testing, commissioning, and operator training with statutory clearances as applicable. EMD ₹20,000 is required. Scope includes delivery to Nagpur consignees, post-installation support, and documentation. The bid emphasizes service support readiness, with dedicated toll-free contact and escalation matrix. No BOQ items are listed, signaling a focused procurement of a single equipment category. The offering must include warranty and post-warranty maintenance commitments, with options for AMC terms. Bidders should ensure compliance with all terms and provide complete certificates. A CMC option exists post-warranty with defined pricing.

Technical Specifications & Requirements

  • Scope of supply: Supply, Installation, Testing, Commissioning of the Audiometer, and operator training with any required statutory clearances
  • Warranty: 5 years from final acceptance or after installation, whichever is later; OEM warranty ceases upon acceptance
  • AMC: Comprehensive maintenance for 5 years post-warranty at up to 5% of contract price per annum; separate AMC security and performance arrangements
  • Service & Support: Dedicated toll-free number; escalation matrix for service; mandatory certificates uploaded with bid
  • Performance Security: Contract performance security terms apply; CMC acceptance required when called; return of original security after AMC verification
  • Documentation: All requisite certifications must be uploaded; supplier bears liability for non-compliance
  • Delivery/Installation: Supply, installation and testing at the consignee location with training; statutory clearances as applicable

Terms, Conditions & Eligibility

  • EMD: ₹20,000; payment terms as per tender; MSME/NSIC exemption if applicable with proper certificate
  • Experience: Experience certificate for supply to government/PSU or renowned private organizations with PO copies
  • Financials: Bidder must not be under liquidation or similar; undertaking to confirm financial solvency
  • Sub-contract/Assignment: No assignment or sub-contract without buyer written consent; joint liability remains
  • Warranty/CGMC: 5-year warranty; post-warranty AMC terms at up to 5% annually; performance security adjustments on AMC
  • Compliance: Upload all certificates/documents sought; non-compliance risks rejection; no BOQ items listed

Key Specifications

  • Clinical Audiometer: no detailed technical specs provided in the tender data

  • Scope includes supply, installation, testing, commissioning, operator training

  • Warranty: 5 years from final acceptance/installation

  • AMC: 5% of contract value per annum, payable annually

  • Service support: dedicated toll-free number and escalation matrix

  • Certifications: mandatory certificates to be uploaded with bid

Terms & Conditions

  • EMD of ₹20,000 required; exemption if MSME/NSIC with certificate

  • 5-year OEM warranty; AMC at 5% annual rate post-warranty

  • No sub-contracting or assignment without prior buyer consent

Important Clauses

Payment Terms

EMD ₹20,000; post-delivery payment terms per AIIMS tender; AMC payments annually after service

Delivery Schedule

Supply, installation and commissioning to Nagpur consignee; training of operators; statutory clearances if required

Penalties/Liquidated Damages

Not explicitly stated; performance security applies; penalties to be in alignment with contract and AMC obligations

Bidder Eligibility

  • Experience certificate for supply to government/PSU or reputed private organizations

  • Not under liquidation or court receivership; provide undertaking

  • Submit all required certificates and documents as per ATC and Corrigendum

Documents 3

GeM-Bidding-8533359.pdf

Main Document

Technical Specification/Buyer Specification Document

TECHNICAL

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates from government/PSU or reputed private organizations

4

Supply/PO copies for similar items

5

EMD submission proof (online or demand draft as applicable)

6

Technical bid documents and OEM authorizations

7

MSME/NSIC exemption certificate (if applicable)

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for the clinical audiometer tender in Nagpur?

Bidders must satisfy eligibility criteria, submit GST, PAN, experience certificates, and EM D ₹20,000. Include OEM authorizations and ensure 5-year warranty, plus AMC terms at 5% annually. Provide service support details and escalation matrix; upload all required certificates with the bid.

What documents are required for AIIMS Nagpur audiometer bid 2025?

Required documents include GST certificate, PAN card, experience certificates, government/PSU PO copies, EMD proof of ₹20,000, OEM authorization, technical bid, and MSME exemption certificate if applicable. Ensure all certificates are current and uploaded with the bid.

What are the warranty and AMC terms for the audiometer contract?

Warranty spans 5 years from final acceptance or after installation. Post-warranty AMC is available at up to 5% of contract value per year, payable annually; failure to accept AMC could trigger performance security implications.

What is the EMD amount for this AIIMS procurement in Nagpur?

The EMD is ₹20,000. Exemption is available for eligible MSME/NSIC bidders with proper exemption certificates; ensure EMD submission matches tender guidelines.

What are the delivery expectations for the Nagpur audiometer bid?

Delivery includes supply, installation, testing and commissioning at the AIIMS Nagpur consignee location, with operator training and any required statutory clearances; ensure timely completion per contract terms and provide escalation contacts for service.

Which certificates are mandatory for AIIMS Nagpur audiometer submission?

Mandatory certificates include GST, PAN, experience certificates, OEM authorizations, and any required statutory clearances; upload certificates with the bid to avoid rejection; ensure certificates align with ATC requirements.

How is the performance guarantee linked to the AMC arrangement?

Performance security remains in force until AMC terms are verified; upon AMC acceptance, the original security is returned after verification of AMC performance, with ongoing annual payments for AMC after service delivery.