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Indian Overseas Bank Online UPS (10 KVA) Tender Tripura IS 16242 Part 1 2026

Bid Publish Date

18-Feb-2026, 3:20 pm

Bid End Date

28-Feb-2026, 4:00 pm

Progress

Issue18-Feb-2026, 3:20 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • IS 16242 (Part 1) compliance required for 10 KVA online UPS
  • OEM/Authorized Seller must have India-based after-sales service
  • 5-year warranty from final acceptance or post-installation testing
  • Delivery address: Ramchandra Nagar Branch, Agartala, Tripura
  • Option clause permitting up to 25% quantity variation
  • Dedicated toll-free service line and escalation matrix mandatory
  • Scope includes supply, installation, testing, commissioning, and operator training

Categories 4

Tender Overview

Organization: Indian Overseas Bank; Product: Online UPS 10 KVA with Battery conforming to IS 16242 (Part 1); Location: North Tripura, Tripura 799250. Estimated value not disclosed; scope includes supply, installation, testing, commissioning, and operator training with statutory clearances if required. Delivery to Ramchandra Nagar Branch, Agartala 799001. Optional quantity increase up to 25% during contract, with delivery period adjusted per clause. Unique requirement: OEM/Authorized Seller must have India-based after-sales support; dedicated service helpline and escalation matrix required. Warranty: 5 years from final acceptance or completion of commissioning, with on-ground service capability in India.

  • Key differentiator: IS 16242 (Part 1) compliance for UPS equipment and comprehensive after-sales network.
  • Context: Government-backed banking procurement via GEM portal with firm delivery and training commitments.
  • Unique aspects: Installation, commissioning, training, and statutory clearances included; option for procurement scale adjustments during the contract period.

Technical Specifications & Requirements

  • Category: Performance Parameters – UPS rating 10 KVA; Input Voltage and Output Voltage: 50 Hz AC; robustness for online UPS with inbuilt isolation transformer; minimum overload capacity; battery type and backup time clearly defined; mounting and ingress protection details to be provided.
  • Construction: Inbuilt isolation transformer presence; mounting type; IP rating to be specified; installation constraints to be anticipated at the consignee site.
  • Battery/Backup Bank: Battery type and required backup duration must meet 5-year warranty expectations; ensure compatibility with IS 16242 (Part 1) standards.
  • Standards: Explicit IS 16242 (Part 1) compliance; OEM/Authorized Seller with India presence for after-sales service.
  • Warranty/Service: 5-year OEM warranty; service centers near consignee destinations; toll-free support and escalation matrix.

Terms, Conditions & Eligibility

  • Delivery: At Ramchandra Nagar Branch, 1st Floor, Neepco, North East Electric Corp, Agartala 799001; installation & commissioning included if scope covers.
  • EMD/Financials: Not disclosed in provided data; bidders should prepare standard bid security per agency terms.
  • OEM/After-sales: Imported products require Indian office of OEM for service; submit certificate of registered office in India.
  • Warranty & After-Sales: 5-year warranty with timely servicing; provide service center details and escalation contacts.
  • Option Clause: Quantity may be increased by up to 25% during contract with extended delivery time rules.
  • Training & Documentation: Training of operators included; statutory clearances if any to be provided.

Key Specifications

  • 10 KVA online UPS with battery

  • IS 16242 (Part 1) compliant

  • Inbuilt isolation transformer option

  • Minimum overload capacity defined by vendor tech sheet

  • Battery type and backup time clearly specified

  • Mounting type and ingress protection details

  • Input/Output voltage: 230V AC ± operating range, 50 Hz

  • Warranty: 5 years from acceptance/installation

Terms & Conditions

  • Delivery to Tripura address with installation included

  • Quantities may vary by 25% with time adjustments

  • OEM with India-based after-sales support required

Important Clauses

Payment Terms

Not specified in data; bidders should expect standard government payment terms per agency policy.

Delivery Schedule

Delivery timeline to commence from last date of original delivery order; additional time formula provided in option clause.

Penalties/Liquidated Damages

Not specified; expected under standard procurement terms; bidders should verify at bid stage.

Bidder Eligibility

  • Experience in supply and installation of UPS systems, preferably 10 KVA or higher

  • ISO/IEC standard conformity or equivalent

  • India-based after-sales service capability for OEM

Documents 4

GeM-Bidding-9006422.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Performance Parameters Rating (in KVA) 3
Performance Parameters Input Voltage (AC, 50 Hz) Single Phase, 160V - 260V
Performance Parameters Output Voltage (AC, 50 Hz) Single Phase, 230V±1%,
Construction Availability of Inbuilt Isolation Transformer Yes
Construction Minimum Overload Capacity of Online UPS 120% of Rating in KVA for 10 minutes
Battery/Backup Bank Type of Battery SMF-VRLA (Sealed Maintenance Free-Valve Regulated Lead Acid) / Stationary Lead Acid Batteries
Battery/Backup Bank Backup Time 120.0
Features Type of Mounting of Online UPS Floor Standing
Features Ingress Protection IP20, IP21 Or higher

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar UPS supply/installation

4

Financial statements (latest 1-2 years)

5

EMD submission documentation (as applicable)

6

Technical bid documents confirming IS 16242 (Part 1) compliance

7

OEM authorization certificates or authorized seller proof

8

Proof of India-based after-sales service capability

Frequently Asked Questions

Key insights about TRIPURA tender market

How to bid for the UPS tender in Tripura with IS 16242 compliance?

Bidders must submit GST, PAN, experience certificates, financial statements, and EMD as applicable, plus IS 16242 (Part 1) compliance documentation. Include OEM authorization and India-based after-sales service proof. Ensure installation and commissioning scope is clearly defined and delivery terms align with Ramchandra Nagar address.

What documents are required for the 10 KVA UPS tender in North Tripura?

Required documents include GST certificate, PAN, experience certificates for UPS work, latest financials, EMD documentation, technical bid with IS 16242 compliance, OEM authorization, and proof of India-based service centers; submission should confirm installation and training scope.

What are the technical standards for the UPS supply in this bid?

The product must be IS 16242 (Part 1) compliant for online UPS with 10 KVA rating; include inbuilt isolation transformer option, proper ingress protection, and defined backup time; ensure 50 Hz AC input/output compatibility and specified mounting type.

When is the delivery and installation expected for Tripura UPS project?

Delivery schedule follows the last date of the original delivery order; option clause allows up to 25% quantity increase with adjusted delivery period. Installation and commissioning are included if within scope, at the Ramchandra Nagar Branch, Agartala.

What is the warranty period for the online UPS in this procurement?

Warranty is 5 years from final acceptance or completion of installation and commissioning; OEM warranty certificates must be provided at delivery; service centers must be documented near consignee locations.

What is required for after-sales service and escalation in this UPS tender?

Bidder must provide a dedicated toll-free service line and a formal escalation matrix with phone numbers; confirm India-based after-sales service network and installation/maintenance capabilities to support the 5-year warranty.

What is the scope of supply and training in this Tripura UPS bid?

Scope includes supply, installation, testing, commissioning, and operator training; training of operators to be conducted at the consignee site; ensure statutory clearances, if any, are completed prior to acceptance.

Are OEM authorizations required for imported UPS products in this bid?

Yes. Imported UPS must have an OEM or Authorized Seller with a registered office in India to provide after-sales service; submit the related certificate during bid submission.

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