Urban Development Department Chhattisgarh Tractors (V3) Tender Korba Chhattisgarh 2026
Bid Publish Date
29-Sep-2026, 6:27 pm
Bid End Date
14-Oct-2026, 3:00 pm
Location
Progress
Key Highlights
- • Functional Service Centre requirement in the state must be demonstrated with documentary evidence
- • 30-day window to establish a new service centre post award; payment linked to service evidence
- • Dedicated toll-free service line and formal escalation matrix are mandatory
- • No itemized BOQ; 0 items indicates emphasis on service capability and procurement readiness
- • On-site vs carry-in warranty nuance is referenced; clarify warranty modality in bid response
- • Location-specific procurement in Korba, Chhattisgarh; state-level service coverage is critical
Tender Overview
Urban Development Department of Chhattisgarh invites bids for Tractors (V3) – Q2 in Korba, Chhattisgarh 495445. The BOQ lists 0 items, indicating a procurement framework rather than a line-item tender. The buyer emphasizes after-sales service via a Functional Service Centre in the State for carry-in warranty, or on-site warranty where applicable, with establishment required within 30 days of award and payment conditioned on documentary evidence of service capability. A dedicated toll-free service line and a formal Escalation Matrix are compulsory for bidders. This is a state-level procurement focusing on reliable service coverage and post-sale support in the specified district and state; no technical specifications are provided in the data. The tender signals a robust service ecosystem as a differentiator for winning bids.
Technical Specifications & Requirements
- Product category: Tractors (V3) – Q2
- Service centre requirement: Functional Centre in state for carry-in warranty; or establish within 30 days of contract award; documentary evidence required for payment release
- Service support: Dedicated toll-free telephone number for service; escalation matrix with contact numbers
- No explicit tractor performance specs or IS/ISO requirements are listed; emphasis is on service infrastructure and support mechanisms rather than technical tractor features
- Items/BOQ: 0 items, suggesting eligibility and service readiness criteria prevail over unit specifications
Terms, Conditions & Eligibility
- Service centre availability in the State of each Consignee’s Location is mandatory
- If not existing at bidding time, bidder/OEM must establish within 30 days of award
- Payment released after submission of documentary evidence of having a Functional Service Centre
- Bidder/OEM must provide a Dedicated toll-free service line and an Escalation Matrix for service support
- No explicit EMD amount or delivery timeline is stated in the data; focus remains on service capability and post-sale support
Key Specifications
-
Product category explicitly stated as Tractors (V3) – Q2
-
Service centre requirement in state with 30-day establishment window
-
Payment conditioned on documentary proof of functional service centre
-
Dedicated toll-free service line requirement
-
Escalation matrix for service support mandatory
Terms & Conditions
-
Mandatory functional service centre in state; documentary proof required
-
30-day period to establish service centre after contract award
-
Dedicated toll-free service line and escalation matrix required
Important Clauses
Service Centre Establishment
Bidder must prove existence of a functional service centre in the state or establish one within 30 days of award; payment released only after documentary evidence.
Service Support Channel
Bidder/OEM must provide a dedicated toll-free telephone number for service support.
Escalation Matrix
Bidder/OEM must supply an escalation matrix with contact numbers for service issues.
Bidder Eligibility
-
Presence of a functional or quickly establishable state service centre in Chhattisgarh
-
Ability to provide a dedicated toll-free service line
-
Willingness to submit documentary proof of service capability within 30 days of award
Tender Data
Bid Details
Quantity
2
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
Yes
MII Purchase Preference
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
12
OEM Avg. Turnover
96
Past Performance
50 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Tractors (V3) (Q2)
Advisory Bank
State Bank of India
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
45
Delivery Locations
1
Delivery Cities
Korba
Delivery Pincodes
495452
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Narayan Kumar Aditya | 495452,nagar palika parishad Dipka , pragati nagar | Korba | Chhattisgarh | 495452 | 2 | 45 | - |
Authority Records
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Documents 2
GeM-Bidding-9963706.pdf
Main Document
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
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Required Documents
Documentary evidence of having a Functional Service Centre in the State (or proof of planned establishment within 30 days of award)
Proof of dedicated toll-free service support line
Escalation Matrix detailing service support contacts and escalation path
Any existing service centre details and location map within Chhattisgarh
Standard bidder documents (GST registration, PAN) may be required per common tender practices, but are not specified in the terms
Frequently Asked Questions
Key insights about CHHATTISGARH tender market
How to bid for tractors tender in Korba Chhattisgarh 2026?
Bidders must prove a functional service centre in Chhattisgarh or commit to establishing one within 30 days of award. Submit documentary evidence of the centre, provide a dedicated toll-free service line, and include a detailed escalation matrix. Ensure compliance with the required post-sale support terms and general bidder documents.
What documents are required for service-centre based tractor procurement?
Required submissions include documentary evidence of a Functional Service Centre in the State, proof of a dedicated toll-free support line, and an escalation matrix. While GST and PAN are typical, the terms specifically demand service capability proof; attach location details and contact points for the centres.
What are the delivery and payment terms for this tractor tender?
The data specifies payment only after submission of documentary evidence of a Functional Service Centre. No explicit delivery lead-time is provided. Bidders should confirm delivery windows in their technical bid and align with the 30-day establishment clause for the service centre.
What standards or certifications are required for tractors in this tender?
No explicit technical standards or IS/ISO certifications are listed in the provided data. The emphasis is on post-sale service capability, with a need for a functional service centre, toll-free support, and an escalation matrix rather than tractor compliance specs.
How is after-sales service structured for this procurement?
Service is structured around a state-level service centre, with a possible carry-in warranty. Bidders must provide a dedicated toll-free service line and an escalation matrix to handle service requests, with payment conditioned on centre establishment evidence.
What is the geographic scope for service support under this tender?
Service coverage is mandated within the State of Chhattisgarh, with requirement to establish a centre in the same state or confirm existing availability for the specified consignee locations.
What is the minimum requirement to qualify as an eligible bidder?
Eligibility centers on having or promptly establishing a functional in-state service centre, providing a dedicated toll-free line, and presenting an escalation matrix. No itemized tractor specifications are listed; focus is on service capability and post-sale support readiness.
When will payments be processed for bidders meeting service conditions?
Payments are released after submission of documentary evidence demonstrating a Functional Service Centre. Ensure the centre details, contact information, and escalation contacts are complete and verifiable to avoid payment delays.