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Indian Army AMC for Integrated Security & Surveillance System MeERUT Uttar Pradesh 2026 - Health Monitoring CCTV Networking ISO/IS standards

Bid Publish Date

02-Jun-2026, 7:35 pm

Bid End Date

12-Jun-2026, 8:00 pm

Progress

Issue02-Jun-2026, 7:35 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Service provider must have a local office in Uttar Pradesh with documentary evidence
  • Dedicated toll-free service number and escalation matrix are mandatory
  • Employee salaries to be paid by the vendor prior to claiming payment, with PF/ESIC documentation
  • Variation clause permits up to 25% change in quantity or duration at contract issue
  • Consumables cost to be reimbursed to the service provider based on actuals
  • Non-disclosure or risk-related clauses not provided; ensure all tender certificates are uploaded

Tender Overview

Indian Army invites bids for an AMC of Integrated Security and Surveillance System including Health Monitoring Solutions for CCTV System and Networking System in MeERUT, Uttar Pradesh. The scope covers ongoing service and support with cost of consumables to be provided to the service provider on actuals. The Buyer terms allow up to 25% variation in contract quantity or duration at issue, with consent required for value changes on lumpsum services. An office of the service provider must be located in the state of the consignee, and a dedicated toll-free service number plus escalation matrix are mandatory. Salaries of deployed staff must be paid by the service provider first, with statutory documents furnished to the buyer. This opportunity targets bidders with established local presence and robust service support, given the critical nature of military surveillance infrastructure.

Technical Specifications & Requirements

  • Location: MeERUT, Uttar Pradesh (245206)
  • Category: AMC for Integrated Security and Surveillance System, Health Monitoring for CCTV System, Comprehensive Networking System
  • Consumables: Cost to be provided to Service Provider based on actuals
  • Variation Clause: Up to 25% increase/decrease in quantity or duration; required to be accepted by bidders
  • Service Office: Must have an office in the state of consignee with documentary evidence
  • Support: Dedicated toll-free number for service support and an escalation matrix
  • Payroll: Vendor to pay staff wages first, along with PF/ESIC and bank statements when claiming payments
  • Compliance: Upload of all certificates/documents sought in tender; non-submission leads to rejection
  • Standards/Compliance: Not specified in technical data; bidders should demonstrate capability to manage integrated security & surveillance AMC with health monitoring integration

Terms, Conditions & Eligibility

  • EMD/Security Deposit: Not specified in data; ensure readiness to submit as per standard government tender practice
  • Variation Terms: 25% scope/quantity/duration variation permitted
  • Local Presence: Service provider must maintain an office within the consignee state (Uttar Pradesh)
  • Service Support: Dedicated toll-free number and a formal escalation matrix required
  • Salary Payments: Vendor must pay contracted staff before client claims, with statutory documentation
  • Documentation: All certificates/documents listed in the tender/ATC must be uploaded; failure leads to rejection
  • Compliance: Ensure OEM authorizations and technical compliance certificates as applicable

Key Specifications

  • Integrated Security and Surveillance System AMC

  • Health Monitoring Solution for CCTV System

  • Detailed networking system support

  • Cost of consumables to be provided on actuals

  • Local service office requirement within the state of consignee

  • Dedicated toll-free service support and escalation matrix

  • Vendor staff payroll and statutory compliance requirements

Terms & Conditions

  • Up to 25% variation in contract quantity/duration at award

  • Vendor must operate a local office in Uttar Pradesh with documentary proof

  • Salaries of deployed staff must be paid by the vendor upfront with statutory documents

Important Clauses

Payment Terms

Salaries to be paid by service provider upfront; payments claimed from buyer with statutory PF/ESIC documentation

Delivery Schedule

Not specified; ensure readiness to deliver AMC services and health monitoring integration within project timelines

Penalties/Liquidated Damages

Not specified in provided terms; bidders should verify LDs during bid submission

Bidder Eligibility

  • Must have a registered office in Uttar Pradesh or proven local presence

  • Experience in AMC for integrated security and surveillance systems

  • Capability to manage health monitoring for CCTV and networking systems with consumables on actuals

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

AMC of Integrated Security and Surveillance System - Health Monitoring Solution for CCTV System; Comprehensive; Networking System; Cost of Consumables to be provided to Service Provider based on actuals

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 3

GeM-Bidding-9411825.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar AMC for CCTV/security systems

4

Financial statements (last 2-3 years)

5

Earnest Money Deposit (EMD) documents or equivalent security as per tender

6

Technical bid documents and compliance statements

7

OEM authorization or approvals for surveillance hardware/software

8

Office proof of presence in Uttar Pradesh (consignee state)

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for the Indian Army CCTV AMC tender in Meerut?

Submit all required certificates and documents listed in the tender, including GST, PAN, and experience certificates. Ensure a local UP office, dedicated service number, and escalation matrix. Complete bid with compliance statements and OEM authorizations. Understand variation up to 25% and consumables on actuals.

What documents are required for the Meerut AMC tender submission?

Prepare GST registration, PAN card, 2-3 years of financial statements, last 3 years experience certificates for AMC of CCTV systems, OEM authorization, technical bid, and proofs of local UP presence. Include PF/ESIC records for staff payroll as part of payments documentation.

What is the variation policy for contract quantity or duration?

The buyer may increase or decrease contract quantity or duration by up to 25% at the time of contract issue, and again up to 25% post-award with bidder consent for lumpsum services. Ensure acceptance clauses are in the bid response.

Which location and site specifics are involved for this tender?

Site location is MeERUT, Uttar Pradesh (245206). The scope covers Integrated Security and Surveillance AMC including Health Monitoring for CCTV and Networking System, with consumables cost reimbursed on actuals.

What about service support requirements for bidders in UP?

Bidders must provide a dedicated toll-free service number and a formal escalation matrix. An office of the service provider must be maintained in Uttar Pradesh with documentary evidence for compliance.

Are there specific payroll and compliance requirements for staff?

Yes. The vendor must pay salaries to deployed staff upfront, and furnish PF/ESIC and bank statements with payment claims. This ensures statutory compliance and timely service delivery at the Meerut site.

What is the consumables pricing approach for this AMC?

Consumables must be supplied to the service provider based on actuals. Vendors should include cost frameworks or rate cards for consumables used in CCTV health monitoring and networking systems within the bid.

What standards or certifications are expected for this tender?

Submit OEM authorizations and technical compliance certificates as applicable. Although specific standards are not listed, bidders should align with integrated security and surveillance best practices and relevant BIS/ISO certifications as appropriate.

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