Indian Army Vehicle Mounted Recording Systems Tender Jammu & Kashmir 2026 - 3-Year OEM Warranty & India Service Network
Bid Publish Date
04-Sep-2026, 1:31 pm
Bid End Date
14-Sep-2026, 2:00 pm
Location
Progress
Tender Overview
The Indian Army, Department Of Military Affairs, invites responses for a Vehicle Mounted Digital Visual Audio and Video Recording and SVL System procurement in Jammu, Jammu & Kashmir (180001). The opportunity specifies a 3-year warranty from final acceptance or after installation. OEMs must provide warranty certificates at delivery and guarantee repair during the warranty period. Bidder must demonstrate an established after-sales network with service centres in India and a toll-free service line. A 30-day window to establish a new service centre post-award is required, with documentary evidence for centre functionality. A non-disclosure declaration is required, and vendor-code creation documents include PAN, GSTIN, cancelled cheque, and EFT mandate.
Technical Specifications & Requirements
- Product category: Vehicle Mounted Digital Visual Audio and Video Recording and SVL System for military vehicles
- Warranty: 3 years from final acceptance or post-installation
- After-sales: Dedicated toll-free service line; functional Service Centres in the State of each consignee location; centre establishment within 30 days of contract award
- Documentation: OEM warranty certificates due at delivery; service centre details uploaded with bid; non-disclosure certificate on bidder letterhead
- Training/Support: Installation, commissioning, training and troubleshooting support required; India-based service network essential
- Misc: BOQ items not provided; no BOQ quantities specified; conditions emphasize installation, commissioning and on-site service readiness
Terms, Conditions & Eligibility
- Warranty: 3 years with on-site/rectification guarantees; OEM must submit warranty certificates at delivery
- Service & Support: Dedicated toll-free number; functional service centres in consignee states; establish within 30 days of award; payment tied to evidence of service capability
- ND and Vendor Codes: Upload non-disclosure declaration; provide PAN, GSTIN, cancelled cheque and EFT mandate
- Deliverables: Installation, commissioning and training as applicable; after-sales support framework must be India-based
- Compliance: No BOQ items; focus on capability to deliver vehicle-mounted recording system with robust service network
Key Specifications
-
Product: Vehicle Mounted Digital Visual Audio and Video Recording System with SVL integration
-
Warranty: 3 years from final acceptance or post-installation
-
Service network: Dedicated toll-free support; functional service centres in each consignee state
-
Centre establishment: Within 30 days of contract award
-
Documentation: OEM warranty certificates at delivery; ND declaration; PAN/GST/EFT documents
-
Delivery/Installation: Installation, commissioning and training as per scope; after-sales support in India
Terms & Conditions
-
3-year OEM warranty with certificates required at delivery
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Dedicated toll-free service line and India-based service centres
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Centre establishment within 30 days of award; documentary evidence required
Important Clauses
Payment Terms
Payment contingent on submission of service-centre evidence and delivery of OEM warranty certificates; no explicit milestone values provided
Delivery Schedule
30 days post-award for establishing new service centre; installation and commissioning to be completed per scope
Penalties/Liquidated Damages
Not explicitly stated; penalties to be governed by standard contract terms and performance guarantees
Bidder Eligibility
-
Must have established India-based after-sales service network for vehicle-mounted recording systems
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Capability to provide OEM warranty certificates at delivery
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Possession of PAN and GSTIN, and ability to submit EFT mandate
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | D.S.ASSOCIATES Under PMA | Item Categories : Vehicle Mounted Digital Visual Audio and Video Recording and Svl Sys | |
| L2 | STELLER COMPUTERS Under PMA | Item Categories : Vehicle Mounted Digital Visual Audio and Video Recording and Svl Sys | |
| L3 | Nisha Enterprises Under PMA | Item Categories : Vehicle Mounted Digital Visual Audio and Video Recording and Svl Sys | |
| L4 | AUSHA EXPORTS (OPC) PRIVATE LIMITED (MSE)( MSE Social Category:General ) Under PMA | Item Categories : Vehicle Mounted Digital Visual Audio and Video Recording and Svl Sys | |
| L5 | ROCKTECH OVERSEAS Under PMA | Item Categories : Vehicle Mounted Digital Visual Audio and Video Recording and Svl Sys |
Tender Data
Bid Details
Quantity
11
Bid Type
Single Packet Bid
Bid Validity
45 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Past Performance
50 %
Warranty Period
3 years
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Vehicle Mounted Digital Visual Audio and Video Recording and Svl Sys
Pre-Bid & Qualification
Pre-Bid Date
08-09-2026 13:00:00
Pre-Bid Venue
Tender hall
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Jammu
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Jammu | Jammu | - | - | 11 | 15 | - |
Authority Records
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Documents 3
GeM-Bidding-9847517.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
Required Documents
GST certificate
PAN card
Copy of Cancelled Cheque
Copy of EFT Mandate certified by Bank
OEM warranty certificates
Non-disclosure Declaration on bidder letterhead
Documentation evidencing functional Service Centre in India
Frequently Asked Questions
Key insights about JAMMU AND KASHMIR tender market
How to bid for the vehicle mounted recording system tender in Jammu?
Bidders must meet eligibility by providing PAN, GSTIN, EFT mandate, and OEM warranty certificates. Submit a non-disclosure declaration, proof of India-based service centres, and documentation for installation, commissioning and training. Ensure 3-year warranty coverage and toll-free support availability in the bid.
What documents are required for this procurement in Jammu & Kashmir?
Required documents include PAN, GSTIN, cancelled cheque, EFT mandate, OEM warranty certificates, and non-disclosure declaration. Also provide evidence of functional service centres in India and any installation/commissioning training plans as part of the bid submission.
What are the warranty terms for the vehicle mounted system?
Warranty spans 3 years from final acceptance or after installation completion. The OEM must provide warranty certificates at delivery, with guaranteed rectification for any breakdown during the period and a robust after-sales support network in India.
When must service centres be established after contract award?
Bidders must establish service centres within 30 days of award and provide documentary evidence of functionality; payment will be released upon submission of the required evidence and successful establishment.
What is required for after-sales support in this tender?
A dedicated toll-free service line and a functional service centre presence in each consignee state's location are required. Service readiness includes installation, commissioning, troubleshooting, and maintenance support within India.
Are there explicit BOQ items or quantities in this tender?
No BOQ items or quantities are provided. The bid focuses on the capability to supply vehicle-mounted recording systems with OEM warranty, installation, and post-installation support, rather than itemized quantities.