CGA Department of Expenditure Manpower Outsourcing Tender Hyderabad Telangana 2025

Tender Overview

The Controller General of Accounts (CGA), Department of Expenditure, invites bids for Manpower Outsourcing Services in Hyderabad, Telangana with a projected value of ₹800,000. The scope covers minimum wage roles across Skilled/Unskilled, including Graduate/Admin and High School/Admin categories. The contract contemplates a possible 25% adjustment in quantity or duration at issuance and post-award, with bidders agreeing to revised terms. An in-state service office, dedicated toll-free support, and an escalation matrix are mandatory to ensure responsive operations. The tender emphasizes timely salary payments by the service provider, accompanied by statutory compliance documentation. Past experience evidence may be provided through contracts, client certificates, or related execution documents. This procurement focuses on staffing support for government operations under stringent compliance requirements and transparent governance.

Technical Specifications & Requirements

• Product/Service: Manpower outsourcing for minimum wage skilled, graduate, and unskilled categories (admin support).
• Location/Service Office: Must have an office within the consigner state; documentary evidence required.
• Support Infrastructure: Dedicated toll-free service line and an explicit escalation matrix for support.
• Payroll Compliance: Service provider to pay salaries first, with statutory PF/ESIC documentation and bank statements provided to Buyer along with claims.
• Past Experience Evidence: Acceptable proofs include contract copies with invoices, execution certificates, or client-approved documents.
• Compliance: Bidders must upload all certificates/docs as required by bid documents, ATC, and corrigenda.
• Value Context: Estimated value indicates a moderate-scale manpower outsourcing contract with governance expectations.

Terms, Conditions & Eligibility

• 25% Quantity/Duration Flex: Allowed at contract issue; post-award adjustments capped at 25%.
• State Office Requirement: Service provider must maintain an in-state office; evidence required.
• Service Support: Dedicated toll-free number and escalation matrix mandatory.
• Salary Payment Obligation: Provider pays staff first; must furnish PF/ESIC and bank statements with claims.
• Documentation: Submission of all certificates and required documents is mandatory; non-submission risks rejection.
• Past Experience Proof: Acceptable proofs include contract copies with invoices or client execution certificates.