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Closed GEM

Open Tender for Annual Maintenance Service - Desktops, Laptops and Peripherals - 2P SERVER; CISCO

Bid Publish Date

11-Dec-2024, 6:17 pm

Bid End Date

21-Dec-2024, 7:00 pm

Value

₹49,824

Progress

Issue11-Dec-2024, 6:17 pm
AwardPending

District Court Kottayam invites bids for Annual Maintenance Service - Desktops, Laptops and Peripherals - 2P SERVER; CISCO. Quantity: 1. Submission Deadline: 21-12-2024 19: 00: 00. Submit your proposal before the deadline.

Authority & Contact

Department

Administration of Justice

Financial Results

Rank Seller Price Item
L1
******   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - 2P SERVER; CISCO
L2
******   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - 2P SERVER; CISCO
L3
******   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - 2P SERVER; CISCO
L4
******   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - 2P SERVER; CISCO
L5
******   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - 2P SERVER; CISCO
L6
******   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - 2P SERVER; CISCO

Tender Data

Bid Details

Quantity

1

Bid Type

Single Packet Bid

Bid Validity

90 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Requirements

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Desktops, Laptops and Peripherals - 2P SERVER; CISCO

Authority Records

DISTRICT COURT

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Documents 2

GeM-Bidding-7235424.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

Experience Criteria *In case any bidder is seeking exemption from Experience / Turnover Criteria

2

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

What are the eligibility requirements for participation in tenders for annual maintenance services?

The eligibility requirements include being a registered entity capable of providing annual maintenance services. Experience in similar service areas will be evaluated, and bidders may provide supporting documents if seeking exemptions from experience or turnover criteria.

What certificates are needed to submit a bid for this tender?

Bidders must include relevant certifications confirming technical capability in CISCO server maintenance and any official documentation that reflects compliance with local standards and quality requirements.

How can a bidder register for this tender?

Bidders can register by accessing the official portal where the tender is listed. To complete the registration, all necessary documents must be uploaded, including technical and financial proposals.

What document formats are accepted for submission?

Submissions must adhere to the formats specified in the tender document, typically including PDF and other standardized electronic formats suited for verification and evaluation.

What technical specifications must bidders comply with?

Bidders must demonstrate proficiency in the maintenance of CISCO 2P SERVER equipment. This includes familiarity with its components and troubleshooting processes, supported by prior experience and documentation.

What quality standards do bidders need to meet?

All bidders must comply with specific quality standards set forth in the tender document, which includes adherence to industry norms for maintenance services, as well as customer satisfaction benchmarks.

Are there compliance requirements for this tender?

Yes, compliance requirements include following local regulations and standards in the maintenance of IT equipment, as well as meeting ethical and operational standards during service delivery.

What are the criteria for testing and evaluation?

Evaluation will be based on the total value of bids submitted, including technical capability, past experience in similar contracts, and pricing strategy. Proposals must demonstrate a comprehensive understanding of the service requirements.

What are the Earnest Money Deposit (EMD) details?

Bidders are required to submit an Earnest Money Deposit (EMD) along with their proposals as outlined in the tender documentation. Details surrounding the amount and submission process are specified in the main document.

What are the performance security requirements after bid acceptance?

Accepted bidders will need to furnish a performance security, the details of which will be outlined following the evaluation and acceptance of bids. This security acts as a financial guarantee for the successful execution of the contract.

What are the preferred payment terms for this tender?

The payment terms will be clarified in the tender documentation, which are typically established to ensure compliance and satisfaction with service objectives post-delivery.

How will price evaluations be conducted for this tender?

Price evaluations are conducted based on the total value of bids, with comprehensive consideration given to both the proposed pricing and the experience of bidders in delivering similar services.

What submission methods are available for bidders?

Bidders must submit their bids electronically through the designated online portal, ensuring all documents are uploaded in the required formats.

What key timelines and deadlines must bidders adhere to?

Bidders should refer to the tender document for specific deadlines regarding submission, evaluations, and results announcements to ensure compliance throughout the tender process.

How will bidders be notified of the results?

Results will be notified through the issuing authority’s official communication channels, and updates may also be posted on the online bidding platform.

Are there specific benefits for Micro, Small, and Medium Enterprises (MSEs) in this tender?

Yes, there are provisions aimed at encouraging MSE participation, which may include exemptions from certain experience criteria and additional considerations during the evaluation process.

What provisions exist for startups in the tender process?

Provisions for startups may include flexibility in experience and turnover criteria, enabling them to compete effectively with established entities.

How do the tender requirements align with 'Make in India' policies?

Bidders are encouraged to align their proposal strategies with 'Make in India' initiatives by promoting locally sourced products and services, adhering to local procurement rules throughout the process.

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