North East Frontier Railway Ambulance Service Tender Monthly ALS Type D Advanced Life Support 2026
Bid Publish Date
18-Jul-2026, 1:03 pm
Bid End Date
28-Jul-2026, 1:00 pm
Location
Progress
Quantity
3
Bid Type
Two Packet Bid
Key Highlights
- • Critical brand/operational requirement: type D Advanced Life Support ambulances with multi-stretcher capability
- • Special clause: 50% quantity/duration variation at contract issue and post-award
- • Labour data compliance: mandatory updation on Railway Shramik Kalyan Portal
- • Local presence: office in district (Alipurduar/Jalpaiguri) with documentary evidence
- • Escalation matrix: service support contact numbers required from bidder/OEM
- • Payment flow: contractor staff wages paid upfront by bidder; reimbursement with statutory documents
Categories
3
Tender Overview
Organization: North East Frontier Railway (Indian Railways) seeks a monthly ambulance service package, including Advanced Life Support (ALS) Type D ambulances, multi-stretcher vans and Force Traveler multi-stretcher ambulances. The contract is described as a comprehensive, all-inclusive service with potential quantity or duration adjustments up to 50% at issue and post-award, for a month-by-month service model in the railway jurisdiction. This procurement emphasizes on-site staff deployment, wage compliance, and ongoing service support, with a focus on ensuring continuous patient transfer capability and mobile critical-care coverage. Unique clauses include mandatory labour data updation on Railways Shramik Kalyan Portal and establishing a local service office within the consignee district. This tender combines clinical mobility with railway-grade service accountability, demanding robust past-experience proofs and continuous service escalation mechanisms.
Technical Specifications & Requirements
- Category: Monthly ambulance service with ALS Type D capability, plus multi-stretcher van and Force Traveler multi-stretcher ambulance support
- Scope: All-inclusive service delivery; no BOQ items listed; explicit emphasis on staff wages and statutory compliance
- Delivery & Support: On-site service continuity; escalation matrix for service support required; office location must be in the district of Alipurduar/Jalpaiguri for consignees
- Compliance: Service provider must update Labour data on Railways Shramik Kalyan Portal per Railway Board instruction; payments aligned with salary disbursement and statutory documentation
- Past Experience: Acceptable proof includes contracts with invoices, execution certificates, or client-issued support notes; no fixed numerical thresholds provided publicly
- Risk & Governance: Railway retains right to cancel/terminate contract anytime with or without reason; bidders must maintain financial stability and non-liquidity
Terms, Conditions & Eligibility
- Quantity/Duration Variation: Up to 50% increase/decrease at contract issue and post-award
- EMD/Financial Standing: Bidder must not be under liquidation or bankruptcy; an undertaking is required
- Documentation: Upload essential certificates/documents as per bid; ATC clauses apply
- Labour Data: Mandatory updation on Railways Shramik Kalyan Portal; require district office proof
- Payment Terms: Salaries paid by contractor upfront; reimbursement claims with statutory documents
- Past Experience Proof: May include contract copies, client execution certificates, or related documents
- Terminations: Railway may discontinue at any time without reason; priority on service continuity and escalation readiness
Key Specifications
-
Ambulance type: Advanced Life Support (ALS) Type D
-
Vehicle category: Multi-stretcher Van and Force Traveler Multi-Stretcher Ambulance
-
Contract model: Monthly all-inclusive service with potential scope variation up to 50%
-
Labour compliance: mandatory updation on Railways Shramik Kalyan Portal
-
Geographic requirement: service office in Alipurduar/Jalpaiguri district
-
Payment processing: salary payments by contractor with statutory documentation
Terms & Conditions
-
50% variation in quantity/duration allowed at contract issue and post-award
-
Mandatory labour data updation on Railways Shramik Kalyan Portal
-
Office must be located in Alipurduar/Jalpaiguri district with evidence
Important Clauses
Payment Terms
Salaries/wages of contractors' staff must be paid upfront by the service provider; reimbursement to the buyer only with PF/ESIC and bank statements
Delivery Schedule
Contractor to ensure on-site ambulance availability and uninterrupted service; no fixed delivery timeline disclosed
Penalties/Liquidated Damages
Railway reserves right to terminate or discontinue contract without reason; no explicit LD percentage published
Bidder Eligibility
-
No liquidation or bankruptcy proceedings against bidder
-
Demonstrated ability to maintain staff salaries and statutory compliance
-
Proof of past ambulance service experience (contracts/invoices)
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Monthly Ambulance Service (All Inclusive) - All inclusive service; Type D Advance Life Support Ambulance; Multi- stretcher Van; Force Traveler Multi-Stretcher Ambulance
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
28
Delivery Details
Delivery Locations
1
Delivery Cities
Alipurduar
Delivery Pincodes
736123
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Jibesh Kumar Sarkar | 736123,Divisional Railway Hospital Alipurduar | Alipurduar | West Bengal | 736123 | 3 | - | Number of Months during Contract Period for which service is required : 24 |
Authority Records
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Documents 4
GeM-Bidding-9627103.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates or client contracts
Financial statements or solvency certificates
EMD/Security deposit proof (if applicable per tender)
Technical bid documents and compliance certificates
OEM authorization (if required)
Labour data updation evidence for Railways Shramik Kalyan Portal
Office proof in the specified district (Alipurduar/Jalpaiguri)
Frequently Asked Questions
Key insights about WEST BENGAL tender market
How to bid for ambulance service tender in northeast region NEFR 2026
Bidders must submit GST, PAN, experience certificates, financials, EMD, and technical compliance. Ensure ALS Type D capability with multi-stretcher vehicles, provide OEM authorizations if required, and attach Labour data updation proof for Railways Shramik Kalyan Portal.
What documents are required for NEFR ambulance tender submission 2026
Required documents include GST certificate, PAN, past contract/invoice proofs, financial statements, EMD proof, technical bid, OEM authorization, labour portal updation evidence, and local district office proof (Alipurduar/Jalpaiguri) as applicable.
What are the technical specs for ALS Type D ambulances in NEFR tender
Tender specifies ALS Type D capability and multi-stretcher configurations; exact vehicle specs are not listed publicly, but bidders must demonstrate compliance with advanced life support features and multi-patient transfer capability as part of the service package.
When is the variation allowed in contract quantity for NEFR ambulance service
The buyer may increase or decrease contract quantity or duration up to 50% at the time of contract issue, and up to 50% post-award; bidders must accept revised scope accordingly.
What are the payment terms for NEFR ambulance service contract 2026
Salaries/wages of deployed staff are paid by the contractor upfront; reimbursement to the buyer occurs along with statutory documents (PF, ESIC) and bank statements; no fixed advance mentioned in public data.
What are the eligibility criteria for service experience for NEFR ambulance tender
Eligibility accepts contracts with invoices, execution certificates, or client-issued notes as proof; bidder must show past ambulance service experience and non-liquidity status, with supporting client data.
What is required for compliance with Railways Shramik Kalyan portal in this tender
Contractor must follow mandatory updation of labour data on the Railways Shramik Kalyan Portal as per Railway Board instruction L/No. 2018/CE-I/CT/4; provide documentary evidence and maintain ongoing compliance.
What constitutes the local office requirement for this NEFR tender
An on-paper office must be located within the district of Alipurduar or Jalpaiguri; provide documentary evidence to verify the local presence and address as part of eligibility.
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Documents 4
GeM-Bidding-9627103.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS