Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer
Commissioner Animal Husbandry Maharashtra
HINGOLI, MAHARASHTRA
Posted:
7 February 2025
Closed:
17 February 2025
GEM
GEM
Office Of The DGADs New Delhi IAAD Laptop & Acer Annual Maintenance Service Tender 2026
Progress
Issue20-Apr-2026, 4:21 pm
Award20-May-2026, 3:16 am
Quantity
3
Bid Type
Single Packet Bid
Categories
2
Tender Overview
The Office Of The Dgads New Delhi, under the Indian Audit And Accounts Department, seeks an Annual Maintenance Service for Desktops, Laptops and Peripherals – Laptop; Acer. The estimated value is ₹1000.0 with no BOQ items listed. Deliverable scope focuses on ongoing maintenance of Acer laptop devices and related peripherals at IAAD facilities in New Delhi. A notable differentiator is the explicit bid variation clause allowing up to 25% adjustment in contract quantity or duration at contract issue and post-issue, binding bidders to revised terms. A Kerala-based registered office requirement is stated in ATCs, creating a geographic eligibility condition for bidders. This tender presents a constrained data set but emphasizes service capability and geographic compliance.
Technical Specifications & Requirements
- Product/Service: Annual Maintenance Service for Acer laptops and peripherals (desktops and other peripherals implied by AMS scope).
- Brand/Make: Acer (laptops specified).
- Estimated Value: ₹1000.0.
- Delivery/Service Location: New Delhi (IAAD facilities).
- Key Qualification: Requisite experience in maintenance services for IT hardware.
- ATC Clause: Seller must have registered office in Kerala and proven service capability.
- Contract Variation: Quantity or duration may be adjusted by up to 25%.
- BOQ: No items listed; implies a service-centric contract rather than hardware supply.
- Standards/Testing: Not specified; bidders should assume standard AMS practices and SLAs.
Terms, Conditions & Eligibility
- EMD: Not specified in data; bidders should verify at bid stage.
- Geographic Eligibility: Registered office in Kerala required per ATC.
- Experience: Requisite experience in IT maintenance services.
- Bid Variation: Up to 25% adjustment in quantity or duration at contract issuance and thereafter.
- Payment Terms: Not specified; bidders should seek clarity in RFP.
- Documentation: Provide proof of domain experience and Kerala registration; prepare OEM/authorizations as applicable.
- Other: Data gaps suggest requesting detailed scope and SLA expectations during bid clarification.
Key Specifications
-
Product/Service: Annual Maintenance Service for Acer laptops and related peripherals
-
Scope: IT hardware maintenance (desktops, laptops and peripherals implied by AMS)
-
Brand/OEM: Acer
-
Location: IAAD facilities, New Delhi
-
Contract flexibility: up to 25% quantity/duration adjustment
-
Eligibility: Seller must have registered office in Kerala and relevant service experience
-
EMD/Financials: Not specified in tender data; confirm at bid stage
Terms & Conditions
-
25% quantity/duration variation allowed at contract issue and after
-
Kerala registered office required for bidder eligibility
-
Exact EMD and payment terms not disclosed; confirm during bid
Important Clauses
Payment Terms
Payment terms not specified in the tender data; bidders must seek clarity during bid submission and reflect SLA-based milestones.
Delivery Schedule
No explicit delivery timeline; AMS contracts typically require response SLAs and on-site support within defined hours as per IT maintenance standards.
Penalties/Liquidated Damages
No LD details provided; bidders should confirm LD provisions and performance bonds during clarification.
Bidder Eligibility
-
Registered office located in Kerala
-
Proven experience in IT maintenance services (laptops/desktops)
-
Capability to service Acer devices and related peripherals
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer
Authority Records
COMPTROLLER AND AUDITOR GENERAL OF INDIAINDIAN AUDIT AND ACCOUNTS DEPARTMENT
BID & GeM Expert Consultancy
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Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 4
GeM-Bidding-9238188.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Past Similar Tenders
(Historical Results)
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Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer
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Closed:
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GEM
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer
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Posted:
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Closed:
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Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer
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Posted:
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Closed:
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Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer
Kendriya Vidyalaya Sangathan
KARGIL, JAMMU & KASHMIR
Posted:
29 December 2024
Closed:
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GEM
Tender Results
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Required Documents
1
Experience Criteria
2
Bidder Turnover
3
Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
4
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | SEAGUL INFOTECH( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer | |
| L2 | TAURUS HARD SOFT SOLUTIONS PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer | |
| L3 | PRIMA ENTERPRISE( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer | |
| L4 | ELARIA Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer | |
| L5 | I HUB DIGITAL TECHNOLOGIES PRIVATE LIMITED( MSE Social Category:OBC ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer | |
| L6 | I.M.P IT SOLUTIONS( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer | |
| L7 | MATICTECH IT SOLUTIONS PRIVATE LIMITED Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Acer |
Contract / Result Documents 1
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Frequently Asked Questions
Key insights about KERALA tender market
How to participate in IAAD Acer AMS tender in New Delhi 2026?
Bidders must confirm Kerala registered office eligibility, demonstrate IT maintenance experience, and submit OEM/authorizations where applicable. Seek clarification on EMD and payment terms, and align SLA-based response times with IT service standards before bid submission.
What documents are required for the Kerala-registered IT service bid in New Delhi?
Submit GST certificate, PAN, company registration, experience certificates for similar AMS, financial statements, OEM authorizations for Acer, and proof of Kerala registered office. Also provide prior maintenance contracts and SLAs to prove capability.
What are the technical expectations for Acer laptops AMS in this IAAD tender?
Expect on-site diagnostics, preventive maintenance, parts replacement, software updates, and SLA commitments. Acer laptop model coverage should be clarified; ensure service team availability and response times meet ITAMS norms.
When is the bid submission deadline for the IAAD maintenance tender in Delhi?
Exact deadline is not provided in the data; bidders should monitor IAAD procurement portal for bid opening dates and submit well before the deadline after obtaining clarifications on EMD and scope.
What are the payment terms for the IAAD Acer AMS contract in 2026?
Payment terms are not specified in the tender; bidders should request confirmation on milestone-based payments, potential advance, and 30/45-day payment windows during bid clarification.
How does the 25% variation clause affect contractor commitments in this tender?
Contract quantity or duration can be adjusted by up to 25% at contract issue and post-issue, obliging bidders to accept revised terms. Plan resource ramping and SLA capacity accordingly to absorb fluctuations.
What is the scope of the Kerala registration requirement for bidders?
Bidders must have a registered office in Kerala as per ATC. This geographic eligibility criterion may influence eligibility reviews; ensure legal and administrative readiness in Kerala even if the project is in New Delhi.
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Documents 4
GeM-Bidding-9238188.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS