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IOCL Bongaigaon Refinery AMC/CMC for Flowmeter & Piezometer (Accumax) - Quarterly GeM Tender 2025

Bid Publish Date

02-Dec-2025, 3:21 pm

Bid End Date

12-Dec-2025, 2:00 pm

Location

BONGAIGAON , ASSAM

Progress

Issue02-Dec-2025, 3:21 pm
Award22-Jan-2026, 3:51 am
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Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • • Proprietary bidder constraint for the required service category at IOCL Bongaigaon Refinery
  • • Total landed cost quotation required, inclusive of GST, via GeM portal
  • • BoQ.xls provided for itemized price break-up against each item
  • • Dedicated toll-free service support number and escalation matrix required
  • • No subcontracting without prior written IOCL consent; joint liability retained
  • • Salary/wage payments to deployed staff must be upfront by bidder with statutory documentation

Categories 5

TECHNICAL SERVICES OTHER SERVICE HYDROLOGICAL INSTRUMENTS WATER LEVEL RECORDER MICROCENTRIFUGES

Tender Overview

Organization: Indian Oil Corporation Limited, Bongaigaon Refinery. The procurement seeks a Quarterly AMC/CMC for Flowmeter & Piezometer under the Accumax brand. Scope focuses on maintenance and service support across pre-owned equipment at the Bongaigaon site, with a price bid based on the GeM BoQ and a total landed cost including GST. The bidding enforces a proprietary bidder rule for the required services, restricting evaluation to the approved bidder. A BoQ.xls is provided to capture itemized rates, and the final quoted price must reflect the consolidated landed cost for all line items. Unique handling includes dedicated service support channels and contingencies for subcontracting with buyer consent.

Technical Specifications & Requirements

  • Product/Service: Quarterly AMC/CMC for Flowmeter and Piezometer equipment (Accumax line) used at IOCL Bongaigaon Refinery.
  • Pricing & Compliance: Quote total landed cost inclusive of GST for all items; submit the BoQ file (Excel/PDF) with rates; ensure GST/taxes are included in the quoted sum.
  • Bidder Eligibility: Only the designated proprietary bidder for the required service category will be considered; unsolicited offers will be rejected. Upload a financial standing Undertaking disallowing liquidation or bankruptcy.
  • Service Requirements: Dedicated toll-free service support line and an escalation matrix must be provided by the bidder/OEM. Sub-contracting requires buyer consent, with joint liability for performance.
  • Documentation: Upload all certificates sought in the ATC; ensure compliance to terms and corrigenda. The seller must ensure salary/wage payments to deployed staff and furnish PF/ESIC documentation as applicable.

Terms, Conditions & Eligibility

  • Payment & Compliance: The service provider must pay staff salaries upfront and claim reimbursement from IOCL along with statutory documents. Maintain proper documentation (PF, ESIC) and bank statements of staff payments.
  • Contractual Control: No assignment or complete/sub-contracting without prior written consent from IOCL; joint liability remains with the seller and any sub-contractor.
  • Support & Quality: Dedicated/ toll-free service line; escalation matrix; mandatory certificate submission; rejection if certificates/ATC documents missing. Ensure that the BoQ is uploaded with quoted rates for all items.

Key Specifications

  • Product/service names: Flowmeter AMC, Piezometer AMC, Accumax equipment service

  • Quantity/scope: Quarterly maintenance contract for listed equipment (no itemized quantity provided)

  • Estimated value: Not specified; price bid to reflect landed cost inclusive of GST

  • Experience: Prior AMC/CMC for flowmeters/piezometers at petrochemical/refinery sites recommended

  • Standards: Not specified in data; ensure compliance with general industry maintenance standards and government procurement norms

Terms & Conditions

  • EMD not explicitly stated; submit as per GeM ATC and terms

  • Proprietary bidder restriction for service category

  • GeM BoQ submission with landed cost including GST

  • Dedicated service support and escalation matrix required

  • No assignment or subcontracting without IOCL consent

Important Clauses

Payment Terms

Service provider to pay salaries of deployed staff upfront; reimbursement and statutory documentation to be provided to IOCL with payment claims

Delivery Schedule

Quarterly AMC/CMC services to align with refinery maintenance cycles; exact dates not specified in data

Penalties/Liquidated Damages

Details not provided; implied adherence to contractual performance with escalation mechanisms

Bidder Eligibility

  • Proprietary bidder for the required services at Bongaigaon Refinery

  • Not under liquidation or bankruptcy; must upload financial undertaking

  • Must provide dedicated toll-free service support and escalation matrix

Documents 8

GeM-Bidding-8660693.pdf

Main Document

BOQ Document

BOQ

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for similar AMC/CMC of flowmeters/piezometers

4

Financial statements showing bidder stability

5

EMD/secure payment document (as applicable on GeM)

6

Technical bid documents and BoQ submission file

7

OEM authorization or proprietary bidder proof

8

PF/ESIC compliance documents for deployed staff

Financial Results

Rank Seller Price Item
L1S D ENTERPRISES   Under PMA₹95,95,170Item Categories : Customized AMC/CMC for Pre-owned Products - Flowmeter & Piezometer; Accumax; Annual Maintenance Con

Contract / Result Documents 1

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Frequently Asked Questions

Key insights about ASSAM tender market

How to bid IOCL Bongaigaon Flowmeter AMC on GeM 2025?

Bidders must submit a GeM price bid reflecting total landed cost including GST, upload the BoQ file with item-wise rates, and ensure only the proprietary bidder for the service category participates. Provide required certificates and proof of financial standing; ensure OEM/authorisation if applicable.

What documents are needed for IOCL Bongaigaon AMC tender 2025?

Submit GST certificate, PAN card, experience certificates for flowmeter/piezometer AMC, financial statements, BoQ submission, OEM authorization or proof of proprietary bidder, and PF/ESIC documents for deployed staff; upload all ATC-compliant certificates to avoid rejection.

What is the pricing format for IOCL Bongaigaon tender 2025?

Quote the total landed cost including GST in GeM; use BoQ.xls to provide itemized rates; ensure single consolidated price across all line items; the submission should reflect GST-inclusive calculations for the entire AMC/CMC scope.

What are the service support requirements for IOCL Bongaigaon AMC?

Bidder must provide a dedicated toll-free service line and an escalation matrix with contact numbers; ensure prompt service support and clear escalation path for refinery maintenance issues related to flowmeter and piezometer.

What are the eligibility criteria for IOCL proprietary bidder in Bongaigaon tender?

Bidders must be the designated proprietary service provider for the required category; avoid unsolicited offers; demonstrate financial stability and the ability to meet service commitments; upload Undertaking against liquidation or bankruptcy.

What are the subcontracting rules for IOCL Bongaigaon AMC tender 2025?

Sub-contracting requires prior written consent from IOCL; the main bidder remains jointly liable for performance with any sub-contractor; no assignment of contract without IOCL permission.

What is the payment process for deployed staff under IOCL AMC terms?

The service provider must pay salaries upfront and then claim reimbursement from IOCL with PF/ESIC documentation and bank statements; ensure compliance with statutory obligations before invoicing IOCL.

When does the IOCL Bongaigaon Flowmeter AMC tender close for 2025?

Exact submission deadlines are not provided in the available data; bidders should monitor GeM portal for tender closing dates, ensure BoQ upload and GST-inclusive pricing, and complete ATC certificate submissions to avoid rejection.