NTPC Limited IP PBX Comprehensive AMC Tender Nabinagar Bihar 2026 - ISI/ISO/Industry Standards, 944000 ₹, Make in India 50%
Bid Publish Date
08-May-2026, 10:46 am
Bid End Date
02-Jun-2026, 10:00 am
Value
₹9,44,000
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Categories
7
Tender Overview
NTPC Limited seeks a comprehensive Annual Maintenance Contract for the IP PBX exchange and related hardware/software installed at NSTPS Nabinagar. The project scope covers ongoing maintenance of IP PBX systems, associated peripherals, and software components, with an estimated value of ₹944,000. Location is NSTPS Nabinagar. A key differentiator is the mandated Make in India local content of 50% and potential MSE preferences, with OEM declarations required. This tender emphasizes local supplier eligibility and compliance alongside service delivery reliability.
Technical Specifications & Requirements
- Scope: Annual maintenance for IP PBX hardware and software ecosystem at NSTPS Nabinagar, including related peripherals and integral software components.
- Est. value: ₹944,000.
- Local content clause: Minimum 50% local content; OEM must certify percentage and local value addition locations; statutory auditor/cost accountant certification if value > ₹10 Crore.
- Eligibility context: Purchase preference for MSEs; service provider must demonstrate ability to supply and maintain the offered services; bidders may be required to upload OEM certification and local content details.
- Delivery/Service vicinity: On-site AMC support for IP PBX environment; terms not specified beyond maintenance scope.
- Standards/Compliance: Not specified in available data; procurement relies on Make in India policy and MSE framework.
Terms, Conditions & Eligibility
- EMD: Not disclosed in the provided data.
- Purchase preference: 50% local content (Class 1 local supplier) with statutory auditor/cost accountant certification for high-value bids; MSE preference may apply as per policy.
- Bidder eligibility: Manufacturer of the offered service or service provider for the offered AMC; documentation to prove local content and OEM authorizations.
- Documentation: Upload OEM local content certificate and related eligibility documents with bid.
- Other clauses: Centre purchase preference and Make in India requirements apply; sections and attachments referenced in buyer terms are to be reviewed during bid submission.
Key Specifications
-
Product/service: Annual Maintenance Contract for IP PBX exchange and related hardware/software at NSTPS Nabinagar
-
Estimated value: ₹944,000
-
Scope: On-site maintenance of IP PBX hardware, software, and related peripherals
-
Local content requirement: 50% minimum; OEM declaration with location details
-
Preference: Make in India; MSE preference mechanism available if applicable
-
Delivery/Service location: NSTPS Nabinagar
Terms & Conditions
-
50% minimum local content required; OEM must certify local value addition
-
MSE preference may apply; manufacturer or service provider must qualify as eligible
-
EMD details not provided in available data; verify in tender documents
Important Clauses
Payment Terms
Not specified in provided data; bidders should review ATC/terms attachments for payment schedule and milestones
Delivery Schedule
AMC services to be rendered on-site at NSTPS Nabinagar; exact response times and service window to be defined in ATC
Penalties/Liquidated Damages
No LD details available in the provided data; consult ATC document for SLA penalties or performance bonds
Bidder Eligibility
-
Bidder must be the manufacturer of the offered AMC services or an authorized service provider
-
Demonstrate ability to provide IP PBX maintenance and related software support
-
Submit OEM authorization and local content certification with bid
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - 800064457 Comprehensive Annual Maintenance Contract for IP PBX telephone exchange and related hardwares softwares installed at NSTPS Nabinagar
Authority Records
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Documents 12
GeM-Bidding-9207359.pdf
Main Document
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
BOQ Document
BOQ
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for IP PBX maintenance
Financial statements (audited if available)
EMD documents (if applicable or as per bid terms)
Technical bid documents demonstrating AMC capabilities
OEM authorization / dealership certificates
Certificate declaring percentage of local content (Class 1 local supplier) with locations of value addition
Auditor/cost accountant certification for high-value bids (if required)
Corrigendum Updates
2 Updates Update
Extended Deadline
02-Jun-2026, 10:00 am
Opening Date
02-Jun-2026, 10:30 am
Update
Extended Deadline
26-May-2026, 10:00 am
Opening Date
26-May-2026, 10:30 am
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | GURUSONS COMMUNICATIONS PRIVATE LIMITED Under PMA | 01-06-2026 16:38:06 | |
| 2 | S2E COMMUNICATIONS Under PMA | 01-06-2026 18:41:29 | |
| 3 | SHIVDULARI ENTERPRISES PRIVATE LIMITED Under PMA | 18-05-2026 18:07:01 | |
| 4 | UNICOM INFOTEL PRIVATE LIMITED Under PMA | 19-05-2026 09:26:55 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | UNICOM INFOTEL PRIVATE LIMITED Under PMA | Item Categories : Custom Bid for Services - 800064457 Comprehensive Annual Maintenance Contract for IP PBX telephone | |
| L2 | GURUSONS COMMUNICATIONS PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Custom Bid for Services - 800064457 Comprehensive Annual Maintenance Contract for IP PBX telephone |
Contract / Result Documents 1
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Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for NTPC IP PBX AMC tender in Nabinagar 2026
Bidders must submit GST, PAN, and experience certificates, along with OEM authorizations and a local content certificate showing 50% minimum value addition. Ensure OEM declarations, MSE eligibility if applicable, and AMC capability documentation are attached. Review Make in India criteria and submission deadlines in the ATC attachments.
What documents are required for IP PBX maintenance tender in Bihar
Required documents include GST certificate, PAN, audited financial statements, IP PBX maintenance experience certificates, OEM authorizations, and a certificate confirming 50% local content. Include technical bid detailing AMC capabilities and the OEM declaration of local value addition locations.
What are the eligibility criteria for NSTPS Nabinagar IP PBX AMC
Eligibility requires either being the product manufacturer or a service provider for AMC, plus OEM authorization and evidence of local content ≥50%. MSE preference may apply; ensure compliance with Make in India policies and appropriate auditing certifications if applicable.
Which local content percentage is required for Make in India bid
The bid requires a minimum of 50% local content; OEM must certify the percentage and provide locations of value addition. For bids above ₹10 crore, certification must be by statutory auditor or cost accountant as per policy.
What is the estimated contract value for the IP PBX AMC
The tender indicates an estimated value of ₹944,000 for the Annual Maintenance Contract of IP PBX and related hardware/software at NSTPS Nabinagar, guiding bid pricing and scope allocations.
What is the delivery/onsite service requirement for this AMC
AMC services are expected to be rendered on-site at NSTPS Nabinagar; the ATC/terms will specify response times, SLAs, and on-site support windows for IP PBX maintenance.
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Documents 12
GeM-Bidding-9207359.pdf
Main Document
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
BOQ Document
BOQ
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS