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GEM

Goa General Administration Department Interactive Panels with CPU & Video Conferencing Gear Tender Goa 2026

Bid Publish Date

30-Jun-2026, 11:11 am

Bid End Date

10-Jul-2026, 12:00 pm

EMD

₹1,00,000

Progress

Issue30-Jun-2026, 11:11 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

80

Category

Interactive Panels with CPU

Bid Type

Two Packet Bid

Key Highlights

  • Vendor must offer OPEN PLUGGABLE SPECIFICATION (OPS) capable solutions with OPS included in scope as an optional item
  • Mandatory Malicious Code Certificate confirming no embedded malware affecting equipment performance
  • Delivery extension mechanism: up to 25% quantity change during contract, with minimum 30 days extension
  • Service center requirement: Goa presence or establishment within 30 days post-award; payment contingent on evidencing capability
  • On-site warranty and comprehensive support terms; Bluetooth and Wi-Fi connectivity specs
  • Pre-install OS for OPS (optional) and additional OPS-related memory if selected
  • No BOQ items available; focus on display, touch, CPU, camera/PTZ specs and integration
  • IS/IEC-like standards not explicitly listed; strict emphasis on certifications and service readiness

Categories 5

Tender Overview

The Goa General Administration Department (GAD), Goa, invites bids for a comprehensive display and computing solution set including INTERACTIVE PANELS with CPU, VIDEO CONFERENCING CAMERAS, Web Camera functionality, and related accessories. The procurement scope encompasses display panels, touch interfaces, CPU specifications, OPS compatibility, and associated connectivity features, with ON-SITE WARRANTY coverage. The estimated contract value is not disclosed, but an EMD of ₹100,000 is required. The tender emphasizes digital collaboration capabilities and seamless integration with OPS-enabled installations, targeting state-wide deployment. A notable differentiator is the option to adjust quantities by up to 25% during delivery and contract execution, with delivery timelines linked to the original delivery order. Unique terms include establishment of local service centers in Goa if not already present, and mandatory certificates to prevent embedded malicious code. The procurement aims to standardize high-end interactive display and conferencing capabilities for government operations, with a focus on reliability, security, and service responsiveness.

Technical Specifications & Requirements

  • Display: Interactive panels with CPU-focused requirements; display type, resolution, brightness, contrast, minimum diagonal size, and panel life to be specified in BOQ.
  • Touch Screen: Touch interface, touch technology, number of touch points, software compatibility, and on-site warranty terms.
  • CPU: Type, number of cores, memory (GB), SSD capacity (GB), and OPS slot provision (with OPS included in scope as an optional item).
  • Connectivity: Bluetooth (version), Wi-Fi, and other wireless options; HDMI in/out ports; built-in speakers; mounting requirements.
  • Accessories: Electronic pens/stylus, extra HDMI cables, and pre-installed OS when OPS is included; comprehensive on-site warranty.
  • PTZ/Camera: Maximum resolution, zoom, field of view, and generic camera features for conferencing.
  • Warranty: Comprehensive on-site warranty period; service support expectations and center availability in Goa.

Terms, Conditions & Eligibility

  • EMD: ₹100,000 submission as part of bid.
  • Delivery: Option to adjust quantity up to 25%; delivery period aligned to original order with minimum 30 days extension incentives.
  • Service Centers: Must have functional service centers in each consignee state; if not, establish within 30 days of award with documentary proof.
  • Certificates: Mandatory uploads of required certificates; failure to provide will lead to rejection.
  • Malicious Code Certification: Bidder must certify absence of embedded malicious code; risk of contract breach for violations.
  • Escalation & Support: Provide escalation matrix and toll-free service number for post-sale support.

Key Specifications

  • Interactive display with CPU and touch support; OPS slot provision and optional OPS inclusion

  • HDMI in/out ports count; built-in speakers; wireless connectivity (Bluetooth, Wi-Fi) and version details

  • Camera/PTZ: maximum resolution, optical zoom range, field of view specs

  • On-site warranty duration and service center coverage in Goa

  • Pre-installed OS for OPS (optional) and memory specifications for OPS modules

Terms & Conditions

  • EMD: ₹100,000; 25% quantity flex during contract; delivery aligned to original order with minimum 30 days extension

  • Service centres in Goa; 30-day window to establish if not existing; documentary evidence required

  • Malicious code certification and escalation matrix; dedicated toll-free support

  • BOQ shows no items; bid must cover display, touch, CPU, OPS, and camera specifications

Important Clauses

Payment Terms

EMD of ₹100,000; payment terms linked to delivery and acceptance; support services invoicing per milestone

Delivery Schedule

Delivery quantity may increase/decrease by up to 25%; timeline tied to last delivery order date with minimum 30 days extension

Penalties/Liquidated Damages

LDs apply for late delivery; specific percentage to be defined in contract schedule

Bidder Eligibility

  • Functional service center in Goa or a clear plan to establish within 30 days of award

  • Proven track record in supplying interactive panels with CPUs and conferencing cameras

  • Compliance with malware-free hardware and software certification requirements

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Interactive Panels with CPU (Q2) , Video Conferencing Camera / Web Camera (V2) (Q2)

Authority Records

GENERAL ADMINISTRATION DEPARTMENT

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Documents 6

GeM-Bidding-9506961.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 2 Items

Item #1 Details

View Catalog
Category Specification Requirement
DISPLAY Display Technology In-Plane Switching (IPS)
DISPLAY Display Type Anti-Glare LCD with Direct-lit LED
DISPLAY Minimum Contrast Ratio 1100 : 1, 1200 : 1, 1300 : 1, 1400 : 1, 1500 : 1, 1600 : 1, 1700 : 1, 1800 : 1, 1900 : 1, 2000 : 1 Or higher
DISPLAY Minimum Display Panel Size, Diagonal (in Inches) 75, 86, 98, 100, 105, 110 Or higher
DISPLAY Minimum Display Resolution (Horizontal x Vertical) (in Pixels) 4K UHD - 3840 x 2160 Or higher
DISPLAY Display Brightness (in Nits) 350, 400, 450, 500, 550, 600, 800, 1000 Or higher
DISPLAY Minimum Panel Life (in Hours) 50000 Or higher
TOUCH SCREEN Touch Interface Touch Sensitive as well as Pen Driven
TOUCH SCREEN Touch Technology Infrared (IR)
TOUCH SCREEN Number of Touch Points (in Number) 20, 40 Or higher
TOUCH SCREEN Additional Softwares NA
TOUCH SCREEN On Site Warranty Support (in Years) 3 Or higher
CPU Type of CPU Inbuilt CPU with Slot Provision for Open pluggable Specification (OPS)
CPU Number of Cores 4, 6, 8 Or higher
CPU Memory (in GB) 8, 16 Or higher
CPU SSD Storage Capacity (in GB) 64 Or higher
CPU Provision of Slot for Open pluggable Specification (OPS) Yes
OPTIONAL ITEM Open pluggable Specification (OPS) included in scope of supply Yes
OPTIONAL ITEM Pre-Install Software (OS) for Open pluggable Specification (OPS) Windows
OPTIONAL ITEM Memory (in GB) for Open pluggable Specification (OPS) 8
PORTS Number of Input HDMI Ports 2, 3, 4 Or higher
PORTS Number of Output HDMI Ports 0, 1 Or higher
PORTS In-built Speakers Yes
PORTS Mounting Wall Mount
CONNECTIVITY Availability of Bluetooth Connectivity Yes. Inbuilt
CONNECTIVITY Bluetooth Version 5.0, 5.1, 5.2, 5.3 Or higher
CONNECTIVITY Availibility of Wi-Fi Connectivity Yes. Inbuilt
CONNECTIVITY Wi-Fi Connectivity 802.11n (2.4 or 5 GHz) Or higher
ACCESSORIES Number of Electronic Pen or Stylus Each Panel 2 Or higher
ACCESSORIES Additional HDMI Cable 0

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for relevant interactive displays, CPUs, and conferencing systems

4

Financial statements demonstrating stability

5

EMD payment proof (₹100,000)

6

Technical bid documents outlining compliance with display, touch, CPU, OPS, and camera specs

7

OEM authorization letters (where applicable)

8

Malicious code certificate and escalation matrix

9

Proof of functional Service Centre in Goa or plan and timeline to establish

Frequently Asked Questions

Key insights about GOA tender market

How to bid for interactive panels tender in Goa with OPS requirements

Bidders must submit GST, PAN, experience certificates, and EMD ₹100,000. Ensure OPS slot capability is declared, with optional pre-installed OS if chosen. Include Malicious Code Certificate and escalation matrix; establish Goa service center if none exists within 30 days.

What documents are required for Goa GAD display and camera tender

Submit GST, PAN, financial statements, experience certificates for similar projects, OEM authorizations, technical bid detailing display, CPU, touch, and camera specs, EMD proof, and Malicious Code Certificate. Also provide service center proof or establishment plan in Goa.

What are the technical standards for ISI or ISO in this tender

The tender specifies specific standards for hardware security and interoperability, including IS-like compliance for displays and cameras; however, exact IS/ISO numbers are not listed in the BOQ. Bidder should demonstrate adherence to general safety and compatibility norms and provide certification documents.

When is the EMD and delivery timeline for Goa interactive panels

EMD of ₹100,000 is required with bid submission. Delivery can be adjusted up to 25% of bid quantity; delivery period initiates from the last delivery order date with a minimum of 30 days extension if needed.

What are the service support requirements for Goa government bid

Bidders must provide a functional service center in Goa or commit to establishing one within 30 days of award; escalation matrix and toll-free support line must be provided and documented.

What are the mandatory certificates for this procurement in Goa

Mandatory certificates include Malicious Code Certificate and proof of compliance for hardware/software security; bidders must upload required certificates to avoid rejection and ensure ongoing security during deployment.

What is the scope of OPS in the Goa interactive panels tender

OPS may be included in scope as an optional item; bidders should confirm OPS slot provisioning, pre-installed OS option, memory allocation for OPS, and compatibility with potential future updates.

How to ensure delivery quantity adjustments comply with the contract

Ensure your bid documents clearly specify the 25% adjustment mechanism, including calculation method and minimum 30-day extension; align delivery schedules to the original order dates and provide a contingency plan.

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