Bihar State Police Data Recovery Software Tender Patna 2026 Data Recovery Software Q2
Progress
Key Highlights
- • Mandatory in-state service center presence within 30 days of award if not preexisting
- • Dedicated toll-free service line and formal escalation matrix required
- • Warranty remedy within 3 days; 0.5% weekly penalty; 10% contract cap
- • Option clause allows ±25% quantity variation at contract and during currency
- • Delivery timing linked to last delivery order date with minimum 30 days extension rule
- • No BOQ items; no explicit technical standards specified in data
- • Procurement is for Data Recovery Software (Q2) in Patna, Bihar
Tender Overview
Organization: Bihar State Police - A Voyage Of Excellence, under the Home Department Bihar, seeks a Data Recovery Software solution in Patna, Bihar 800001. No BOQ items are listed and no estimated value is provided. The tender emphasizes flexible quantity management (up to 25% increase/decrease) and delivery timing tied to the original delivery period, with extensions calculated as (increased quantity ÷ original quantity) × original period, minimum 30 days. The vendor must ensure service support and warranty compliance as detailed in ATC terms. Unique factors include mandatory service center presence in the state and dedicated support channels. This tender focuses on securing software capable of data recovery with defined service/penalty structures, and requires adherence to the appended ATC conditions.
Technical Specifications & Requirements
- Category: Data Recovery Software (Q2)
- Absence of explicit technical specs in the BOQ means bidders must rely on terms in the ATC: service & support infrastructure, escalation matrix, and warranty performance.
- Key mandatory provisions include: functional service centers in the consignee state (within 30 days if not preexisting), dedicated/toll-free service number, and an escalation matrix for support.
- Warranty framework requires rectification within 3 days of defect notification; penalties: 0.5% per week of unit price for delays, up to 10% of contract value; potential alternative sourcing at buyer cost with PBG forfeiture.
- No explicit EMD, delivery timeline per order, or ISO/IS standards listed; ATC terms dominate evaluation.
Terms, Conditions & Eligibility
- Quantity flexibility: up to 25% increase/decrease at contract placement and during currency at contracted rates.
- Delivery time concept: standard period derived from last delivery order date; extended period follows the same proportional calculation with a minimum of 30 days.
- Service & Support: mandatory functional Service Centre in the State; toll-free support and escalation matrix required.
- Warranty penalties: 0.5% weekly for late service, cumulative cap 10% of contract value; penalty can be recovered from PBG or via direct payment.
- Payment terms, EMD, and specific eligibility criteria are not detailed; bidders must comply with the ATC and provide documentary evidence of service capability.
Key Specifications
-
Product/service names: Data Recovery Software
-
Quantities/volumes: not specified in BOQ; quantity flexibility up to 25%
-
EMD/estimated value: not specified in data; provide as per ATC requirements
-
Experience: prior data recovery software deployments recommended
-
Standards/quality: no explicit standards listed in tender data
Terms & Conditions
-
Quantity adjustment: ±25% during contract
-
Delivery period aligned to last order date with 30+ days minimum
-
Warranty service: 3-day rectification window, 0.5% weekly penalty
Important Clauses
Payment Terms
No detailed payment terms in data; ATC requires compliance with contract terms and PBG-based penalties for non-performance.
Delivery Schedule
Delivery commences from the last date of original delivery order; option period extends delivery time proportionally with a 30-day minimum.
Penalties/Liquidated Damages
0.5% of unit price per week for defect rectification delay; cumulates to 10% of total contract value; possible replacement sourcing at buyer's cost with PBG forfeiture.
Bidder Eligibility
-
Functional service centre capability in Bihar or establishment within 30 days of award
-
Dedicated toll-free service support line available
-
Escalation matrix for service support provided
-
Experience in data recovery software deployment preferred
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
8
OEM Avg. Turnover
34
Past Performance
10 %
Warranty Period
3 days
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Data Recovery Software (Q2)
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
38
Delivery Details
Max Delivery Days
60
Delivery Locations
1
Delivery Cities
Patna
Delivery Pincodes
800014
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Mithilesh Kumar Singh | 800014,Central Cloth Store, BMP-5 Campus, Near Jaiprakash Narayan Airport, Patna-800014 | Patna | Bihar | 800014 | 1 | 60 | - |
Authority Records
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Documents 3
GeM-Bidding-9934680.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
3
Corrigendum Updates
2 Updates Update
Extended Deadline
09-Oct-2026, 12:30 pm
Opening Date
10-Oct-2026, 12:30 pm
Update
Extended Deadline
06-Oct-2026, 12:30 pm
Opening Date
07-Oct-2026, 12:30 pm
Required Documents
GST registration certificate
PAN card details
Experience certificates for data recovery software projects
Financial statements (latest available)
EMD documentation (amount not specified in ATC; provide as per tender terms)
Technical bid/documentation demonstrating software capabilities and compliance
OEM authorizations or vendor certification (if applicable)
Frequently Asked Questions
Key insights about BIHAR tender market
How to participate in Patna data recovery software tender in 2026?
Bidders should submit an online bid with corporate details, GST registration, PAN, experience certificates for data recovery deployments, and financial statements. Include evidence of a dedicated service center in Bihar or a plan to establish one within 30 days of award. Ensure compliance with ATC on quantity variation and penalties.
What documents are required for Bihar State Police data recovery bid 2026?
Submit GST certificate, PAN, experience certificates of similar deployments, financial statements, EMD documentation, technical bid illustrating software capabilities, and OEM authorizations if applicable. Prepare service center proof and escalation matrix as defined by ATC terms.
What are the warranty and penalty terms for the Bihar tender?
Warranty requires defect rectification within 3 days of notification. If not met, a penalty of 0.5% of unit price per week applies, capped at 10% of contract value; buyer may source services at seller cost with PBG forfeiture.
What is the delivery framework for the Bihar data recovery contract?
Delivery starts from the last date of the original delivery order. If quantity increases by up to 25%, extended time is calculated as (increased/original) × original period, with a minimum extension of 30 days; extension may cover the entire original term.
Are there in-state service requirements for this bid in Bihar?
Yes. A functional service center must exist in Bihar; if absent at bidding, bidders must establish one within 30 days after award and provide documentary evidence of its existence for payment release.
What is the scope of data recovery software being procured in Patna?
The tender targets Data Recovery Software (Q2 category) for Bihar State Police; no explicit BOQ items or numeric quantities are provided in the data, indicating a needs-based or project-agnostic procurement subject to ATC terms.
What is the maximum quantity flexibility allowed under the contract terms?
The purchaser may adjust quantities by up to 25% at contract placement and during currency at contracted rates, with delivery time extensions calculated accordingly and subject to a minimum 30 days.