Government Tender Published for Custom Bid for Services - AI ML Based monitoring solution,Custom Bid for Services - PWCAMC for thre in TINSUKIA, ASSAM

Q1: How to participate in the AI ML Monitoring Solution tender issued by Indian Oil Corporation Limited?
To participate, bidders must register on the GEM platform, fulfill eligibility criteria, upload all relevant certifications such as technical experience, statutory compliance, and financial documents. The process involves submitting a competitive bid before the deadline of 30-07-2025, 17:00 IST. Ensure your bid aligns with the technical specifications outlined by IOCL in their tender documents, particularly for AI/ML functionalities. For ease, TenderAI offers professional assistance with GEM registration and bid preparation—visit https://tenderai.in/services/gem-profile-registration for expert help. Additionally, reviewing the detailed scope, eligibility criteria, and submission requirements from the official tender documents will be advantageous for a successful bid.

Q2: What are the eligibility requirements for firms to bid for the AI ML monitoring project at IOCL Digboi Refinery?
Bidders should possess demonstrable expertise in AI and ML-based automation solutions, with relevant project experience and certifications. The organization must comply with statutory standards and certifications, including supporting documents for statutory and technical compliance. Micro and Small Enterprises (MSEs) are given purchase preference per government policy, along with startup exemption advantages, subject to online credential validation on the GEM portal. Additionally, firms should meet the specified security deposit and bid security requirements, including an EMD of Rs. 9541 and a 5% ePBG. Ensure all documents reflecting experience, financial turnover, certification, and statutory compliance are uploaded correctly to avoid disqualification.

Q3: What are the technical specifications required for AI ML Based Monitoring Services for IOCL?
The scope involves deploying AI and ML-based functionalities capable of advanced operational monitoring at the Digboi Refinery. The services require compliance with all regulatory norms and adherence to the Statement of Work (SOW), Service Level Agreement (SLA), and Standard Technical Conditions (STC). Reporting officers are designated at the Indian Oil Contracts Department, Assam Oil Division. The solutions should enable real-time monitoring, analytics, and reporting functionalities aligned with the refinery's operational standards. Detailed technical standards and BOQ specifications are available within the official tender documents, which must be thoroughly reviewed to ensure compliance.

Q4: How can Micro and Small Enterprises benefit from this Indian Oil Corporation Limited tender?
MSEs are eligible for purchase preferences under government procurement policies. They can avail benefits such as exemption from EMD and higher chances of securing the contract if their bid price falls within 15% above the L1 bid. MSE credentials, including manufacturing or service provision certification, must be validated online via GEM platform. The policy emphasizes supporting small-scale innovative service providers to participate in critical infrastructure projects, thereby fostering MSME growth in the AI/ML services domain for refinery operations.

Q5: What documents are mandatory for bid submission for the AI ML Monitoring Tender at IOCL?
Bid submission requires uploading experience certificates, financial turnover proof, statutory compliance certificates, and technical certifications supporting AI/ML functionalities. Supporting documents must include EMD proof, bid validity, undertaking of bid validity, and mandatory declarations from authorized signatories. All documents must be uploaded through the GEM portal following the bid instructions, ensuring they meet the specifications for technical and statutory compliance. Missing or invalid documents could lead to disqualification, so meticulous preparation is advised.

Q6: What is the bid evaluation process for this AI ML support services tender?
The evaluation process is primarily based on total bid value and compliance with technical specifications. Bids will be assessed for their alignments with statutory, technical, and certification standards. The approximate bid value is Rs. 42,39,399.10, and bidders are evaluated on price competitiveness and ability to meet the project scope. The process includes confirmation of statutory and technical documentation, along with verification of MSE or startup benefits if claimed. The highest quality, compliant bid with the most competitive pricing will be shortlisted for award.

Q7: How important is compliance with statutory and technical specifications in the IOCL AI ML Monitoring tender?
Compliance with all statutory requirements and technical specifications is vital. The tender emphasizes adherence to regulatory standards, registration, and certification standards, along with conformity to technical details specified in the BOQ and scope documents. IOCL reserves the right to scrutinize submitted technical data and certification documents during evaluation. Discrepancies or non-compliance may result in disqualification, emphasizing the importance of thorough preparation and validation before submission.

Q8: How can new vendors ensure timely delivery and meet IOCL's project requirements for the AI ML services?
Bidders should plan deployment logistics well in advance, considering transportation, infrastructure access, and local coordination at Digboi Refinery. The project duration is 4 years 6 months, requiring commitment to deliver and support system functions throughout the contract lifecycle. Adherence to specified timelines, quality standards, and reporting protocols is critical. Vendors should also establish robust service and support mechanisms, including regular maintenance and technical updates, aligning with IOCL’s monitoring and compliance framework.

Q9: What are the key technical and procedural steps to prepare for bid submission for IOCL’s AI ML-based Service project?
Start by ensuring registration on GEM, updating company profile, and obtaining necessary certifications. Review the detailed scope, BOQ, and compliance standards in the tender documents linked in the official portal. Gather all statutory and technical documentation, including experience certificates and statutory compliance certificates. Prepare the technical proposal aligning with the detailed specifications, and cross-verify all documents for validity before uploading. For industry best practices and detailed guidance, visit TenderAI at https://tenderai.in/services/gem-profile-registration.

Q10: How do I strengthen my bid for the AI ML Monitoring Services tender at Indian Oil Corporation?
Focus on demonstrating relevant project experience in AI/ML solutions at similar industrial or refinery settings. Highlight certifications, innovative technology deployment, and long-term support capabilities. Ensure full statutory compliance, timely deployment proposals, and clear reporting plans. Incorporate feedback from prior bid evaluations, and consider engaging TenderAI’s professional assistance to optimize bid quality and documentation. Being well-prepared will boost your chances against competitors.

This comprehensive guide highlights key aspects of the procurement process, emphasizing compliance, eligibility, and strategic participation to help your organization succeed in securing this prestigious IOCL tender opportunity.