National Investigation Agency Centralised AC FSM Tender 2026 West Bengal for Annual Maintenance Service ISO/VRV 2026
Bid Publish Date
30-Jul-2026, 11:46 am
Bid End Date
17-Aug-2026, 10:00 am
Value
₹2,00,000
Location
Progress
Tender Overview
The National Investigation Agency (NIA) invites bids for the ANNUAL MAINTENANCE SERVICE FOR Centralised air conditioning system in West Bengal, with an estimated value of ₹200,000. The scope focuses on maintenance of VRV-structured central AC units across the agency premises, requiring ongoing service support, prompt response, and quarterly payment terms. Key differentiators include mandatory pre-bid inspection, OEM authorization, and location-specific service coverage within West Bengal, preferably around Kolkata. This procurement targets qualified vendors with sustained regional presence and a proven track record in central AC maintenance.
Technical Specifications & Requirements
- Service category: VRV central air conditioning maintenance for split/cassette units under a centralized system
- Required capabilities: fortnighly service engineer visits; dedicated service desk (toll-free) and on-site support
- Documentation: OEM Authorization Certificate, GST registration copy, income tax returns, audited balance sheet (last 3 years), turnover certificate, and trade license (West Bengal)
- Compliance: ISO/IS standards not explicitly listed; emphasis on rapid response, service availability, and quarterly payment terms
- Mandatory: pre-bid inspection; bidder must be based in West Bengal with an office in the state
- Additional constraints: replacement of minor spare parts borne by the contractor, non-blacklisted status, and annual turnover minimum ₹3,00,000 for three consecutive years
- Hardware scope: all Split & Cassette ACs with VRV systems; bidders must handle VRV configurations and related servicing
Terms & Eligibility
- EMD: not specified; bidders must demonstrate sufficient financial standing
- Experience: minimum 3+ years in centralized AC maintenance; OEM authorization required
- Location: registered office in West Bengal; prefer proximity to Kolkata
- Payment: quarterly cycle; service SLA and fortnightly engineer visits required
- Compliance: self-declaration of non-blacklisting; GST and PAN compliant; pre-bid inspection mandatory
Key Specifications
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- Product/Service: Annual Maintenance Service for Centralised Air Conditioning System (VRV) in NIA premises
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- Estimated value: ₹200,000
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- Experience: ≥3 years in centralised AC maintenance and VRV systems
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- Certifications: OEM Authorization Certificate; GSTIN; PAN; Trade License
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- Delivery/Service: Fortnightly service engineer visits; dedicated service desk with toll-free support
Terms & Conditions
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Key Term 1: Quarterly payment cycle for maintenance services
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Key Term 2: Pre-bid inspection mandatory for eligibility
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Key Term 3: West Bengal registered office required; Kolkata vicinity preferred
Important Clauses
Payment Terms
Payments will be processed on a quarterly basis upon satisfactory service delivery and submission of invoices.
Delivery Schedule
Fortnightly on-site service visits by a qualified engineer; prompt remediation of issues with VRV central AC systems.
Penalties/Liquidated Damages
Penalties may apply for delayed response or failure to meet service level commitments as per contract terms.
Bidder Eligibility
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Minimum 3-year experience in centralised air conditioning maintenance
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West Bengal registered office with Kolkata proximity preferred
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OEM Authorization and GST registration mandatory
Tender Data
Bid Details
Quantity
46
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
7 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
3
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
ANNUAL MAINTENANCE SERVICE FOR Centralised air conditioning system
Delivery Details
Delivery Locations
1
Delivery Cities
24 Paraganas North
Delivery Pincodes
700135
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Saroj Bhattacharjee | 700135,NBCC SQUARE 15TH FLOOR, ACTION AREA-III, NEW TOWN, RAJARHAT, KOLKATA | 24 Paraganas North | West Bengal | 700135 | 46 | - | - |
Authority Records
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Documents 5
GeM-Bidding-9673088.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate (scanned copy)
PAN card details
Audited Balance Sheet for last 3 financial years
Income Tax Returns for last 3 financial years
Turnover certificate (minimum ₹3 Lakh annual turnover for 3 years)
OEM Authorization Certificate for centralised AC maintenance services
Trade license (West Bengal)
Proof of office in West Bengal (address & contact)
Declaration of not being blacklisted (dated on/after bid publication)
Notices of any court/financial proceedings (if any) relevant to bidder
Frequently Asked Questions
Key insights about WEST BENGAL tender market
How to bid for NIA centralised AC maintenance tender in West Bengal 2026
Bidders must meet eligibility: 3+ years AC maintenance experience, OEM authorization, GST, PAN, and last 3 years’ audited accounts. Submit pre-bid inspection proof, West Bengal office proof, and declare non-blacklisting. The contract uses quarterly payments and 25% quantity flexibility per ATC.
What documents are required for NIA air conditioning maintenance bid in West Bengal
Required documents include GST registration, PAN, audited balance sheet 3 years, IT returns, turnover certificate, OEM Authorization, West Bengal trade license, proof of West Bengal office, blacklisting declaration, and pre-bid inspection report to qualify.
Which experience and certifications are mandatory for VRV centralised AC service
Mandatory: minimum 3 years in centralised AC maintenance, OEM Authorization Certificate for the services, GSTIN and PAN, and trade license from West Bengal. Prior client references and maintenance track records are advantageous for eligibility.
What is the estimated value and payment terms for the NIA tender
Estimated value is ₹200,000. Payment terms are quarterly, contingent on service delivery milestones and submission of compliant invoices and performance records by the service provider.
What is required for pre-bid inspection in this tender
Pre-bid inspection is mandatory; bidders must arrange access, assess VRV ASH quality, and confirm site conditions. Documentation of inspection findings should be submitted with the bid to demonstrate readiness and compatibility.
Are OEMs required to authorize service for this NIA tender in West Bengal
Yes. An OEM Authorization Certificate for the centralised AC maintenance services is mandatory. Bidders must demonstrate authorized service capabilities and provide related documents at bid submission.
What are the service visit requirements for the VRV system
Bidders must provide fortnightly on-site visits by qualified service engineers, with a toll-free or dedicated service line for support, and prompt issue resolution within contract SLA targets.