GEM

Central Board Of Excise And Customs cab & taxi hiring tender Premium SUV 2026 Rajasthan Premium SUV 2500 km 320 hours

Bid Publish Date

02-Jan-2026, 12:24 pm

Bid End Date

12-Jan-2026, 12:00 pm

Value

₹12,60,000

Progress

Issue02-Jan-2026, 12:24 pm
AwardPending
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Quantity

2

Bid Type

Two Packet Bid

Key Highlights

  • Dedicated local service office requirement in the consignee state with documentary proof
  • Dedicated toll-free service support line and escalation matrix for 24x7 cab services
  • Option clause allowing ±25% adjustment in contract quantity or duration at issuance
  • Premium SUV category with 2500 km and 320 hours coverage; local 24x7 operation
  • Estimated contract value of ₹1,260,000; no BOQ items
  • No explicit EMD amount stated; bidders must confirm current EMD terms in ATC

Categories 1

Tender Overview

The Central Board of Excise and Customs (Department of Revenue) invites bids for Monthly Basis Cab & Taxi Hiring Services using Premium SUVs. The contract covers a total activity of 2500 kilometers and 320 hours, with Local operation 24x7. Estimated contract value is ₹1,260,000. The engagement targets reliable transportation for official duties, emphasizing round-the-clock availability and premium vehicle standards in the designated consignee state. A key differentiator is the flexible quantity/duration option up to 25%, enabling adjustments at contract issuance and post-award phases. The procurement emphasizes service accessibility and clear escalation channels to ensure uninterrupted mobility support.

Technical Specifications & Requirements

  • Vehicle category: Premium SUV for government use
  • Coverage: 2500 km and 320 hours total over the contract period; local 24x7 availability
  • Service requirements: dedicated service support with toll-free contact and an explicit escalation matrix for issue resolution
  • Location constraint: Office of Service Provider must be located in the state of the consignee (documentary proof required)
  • Support commitments: dedicated telephone line and documented escalation contacts for prompt assistance
  • Commercial flexibility: option clause permitting up to 25% increase/decrease in quantity or duration at contract issue and post-award
  • No BOQ items allocated; tender emphasizes service delivery and responsiveness over itemized hardware

Terms, Conditions & Eligibility

  • EMD status: not specified in the tender data; bidders should verify current EMD requirements during bid submission
  • Delivery/availability: 24x7 local mobility service; service continuity and rapid response expected
  • Documentation: proof of office in consignee state, dedicated toll-free number, and an escalation matrix
  • Price/adjustments: price adjustments confined to the 25% quantity/duration variation window
  • Compliance: applicants must provide evidence of capability to deliver premium SUV transport and responsive support
  • Penalties: standard LD terms to be clarified in ATC/contract
  • Warranty/AMC: not detailed; bidders should seek ATC for after-sales obligations

Key Specifications

  • Premium SUV category for government mobility

  • Service level: 24x7 local availability

  • Total coverage: 2500 km and 320 hours

  • Office of service provider located in consignee state with documentary evidence

  • Dedicated toll-free telephone line for service support

  • Escalation matrix with telephone numbers for service support

  • Contract quantity/duration can be adjusted up to 25%

Terms & Conditions

  • EMD amount not specified; confirm in ATC and bid documents

  • Office requirement: service provider must have an office in consignee state

  • Support infrastructure: dedicated toll-free line and escalation matrix

  • Quantity/duration flexibility: ±25% at contract issuance and post-award

  • Premium SUV 24x7 local mobility with 2500 km and 320 hours scope

Important Clauses

Payment Terms

Payment terms to be confirmed in ATC; typical government taxi tenders involve monthly bills with 30-day settlement after service validation

Delivery Schedule

24x7 local cab services; availability during official duties as required by CBEC; no fixed daily schedule beyond contract terms

Penalties/Liquidated Damages

LD provisions to be detailed in ATC; bidders should anticipate penalties for service disruption or non-compliance

Bidder Eligibility

  • Must demonstrate ability to provide premium SUV cab services 24x7 in the consignee state's locale

  • Proof of a local service office and escalation contact details

  • Experience in handling government cab/taxi contracts with reliable support infrastructure

  • Compliance with standard procurement documentation (GST, PAN, financials, etc.)

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar cab/taxi servicing (premium SUV) contracts

4

Financial statements or turnover proof as required by the tender

5

EMD/Security deposit proof (as specified in ATC) or confirmation of exemption

6

OEM authorization or operator license for premium SUV services (if applicable)

7

Proof of existence of a local service office in the consignee state

8

Dedicated toll-free support details and escalation matrix document

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for cab service tender in CBEC in 2026?

Bidders must provide GST, PAN, experience certificates, financial statements, and EMD (if required). The tender requires a dedicated local office in the consignee state, a toll-free service line, and an escalation matrix. Ensure compliance with the 25% quantity/duration variation clause and submit all ATC documents.

What documents are required for the premium SUV cab tender in CBEC?

Submit GST registration, PAN card, past experience in government cab services, financial statements, EMD proof, OEM authorization (if applicable), and proof of a local office in the consignee state along with toll-free support details and escalation matrix.

What are the key standards for CBEC cab services tender?

The tender emphasizes a Premium SUV category with 24x7 local coverage and documented escalation for service. While no specific vehicle specs are listed, bidders should meet government mobility standards and ensure uninterrupted availability with prompt escalation response.

When is the 25% quantity/duration flexibility allowed for this contract?

The option clause permits up to 25% adjustment at the time of contract issuance, and the same limit applies to subsequent variations post-award, enabling scalable fleet utilization based on CBEC needs.

What is the estimated value and coverage for the CBEC cab tender?

The contract is valued at ₹1,260,000 with coverage of 2500 km and 320 hours for the premium SUV cab services in the specified consignee state, under 24x7 operation.

What support requirements must bidders provide for CBEC cab services?

Bidders must provide a dedicated toll-free service line, a documented escalation matrix, and proof of a local service office in the consignee state to ensure rapid response and issue resolution.

What penalties could apply for service disruptions in this tender?

Penalties/LD terms will be detailed in the ATC; bidders should anticipate standard performance penalties for non-availability, late vehicle deployment, or failure to meet 24x7 response commitments.

How to verify eligibility criteria for CBEC cab procurement in 2026?

Review ATC terms for the specific eligibility criteria, ensure the operator has a local office in the consignee state, possess a toll-free support line, and provide prior government cab service experience along with required financial documents.

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