Bid Publish Date
25-Sep-2026, 3:23 pm
Bid End Date
16-Oct-2026, 11:00 am
EMD
₹35,400
Location
Progress
The bidding opportunity is issued by the Defence Research and Development Organisation (DRDO) for an AMC/CMC arrangement covering a 600W ND-YAG Laser Welding Machine located in Visakhapatnam, Andhra Pradesh. The scope centers on a Non-Comprehensive AMC with Essential Spares for 3 years, including six-monthly maintenance cadence. The project requires a bidder with an EMD of ₹35,400 and a focus on service support infrastructure, including a dedicated toll-free line and an escalation matrix. Unique terms allow a 50% variation in contract quantity or duration during issuance and post-award, with consent for scope expansion on lump-sum service. Key differentiators include supplier readiness for service responsiveness and robust after-sales support. This tender involves DRDO procurement for critical laser equipment maintenance.
600W ND-YAG Laser Welding Machine
AMC duration: 3 years; spares delivery: 2 months
Annual maintenance payments within 30 working days post-service
Dedicated toll-free service line and escalation matrix
EMD: ₹35,400
AMC duration and flexibility: 3-year AMC with 50% variation rights
Spare parts delivery timing: 2 months from contract date
Payment structure: annual AMC payments; 30 working days; spares on receipt within 30 days
Support obligations: dedicated service line and escalation matrix
Documentation: mandatory certificates and compliance submissions
AMC payments are annual within 30 working days of service completion; spares payments within 30 days on receipt and acceptance
Essential spares must be delivered within 2 months from GeM contract date
Not explicitly detailed; subject to service completion certificates and timely maintenance; escalation matrix implies remedies
Proven experience in AMC/CMC for laser equipment or similar high-precision systems
Financial capability to support 3-year AMC with annual payments
Ability to provide dedicated service line and defined escalation matrix
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
Bid Splitting Applied
No
Min. Avg. Annual Turnover
5
Experience Required
1 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Customized AMC/CMC for Pre-owned Products - Non Comprehensive AMC and Essential Spares for 600W ND-YAG Laser Welding Machine for 03 years; --; Annual Maintenance Contract (AMC); Six-Monthly; No
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
38
Delivery Locations
1
Delivery Cities
Visakhapatnam
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Visakhapatnam | Visakhapatnam | - | - | 1 | - | Number of months within the contract period for which service is required : 36 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC/CMC services
Financial statements or turnover proof demonstrating capability
EMD submission receipt/document (₹35,400)
Technical bid documents and compliance certificates
OEM authorizations or authorized service partner certificates
Delivery/work completion certificates from similar projects
Key insights about ANDHRA PRADESH tender market
Bidders must meet eligibility criteria, submit EMD ₹35,400, provide OEM authorizations, and include technical bid with service capability. The AMC spans 3 years with annual payments; spare parts delivery within 2 months. Ensure dedicated toll-free service line and escalation matrix are included in the bid.
Required documents include GST certificate, PAN, experience certificates, financial statements, EMD receipt, technical compliance certificates, OEM authorization, and delivery/performance certificates for similar laser equipment AMC or CMC projects.
The EMD amount is ₹35,400. Submit the payment receipt along with your bid; it demonstrates bid seriousness and capacity to sustain multi-year service commitments for the 600W ND-YAG laser system.
AMC payments are made annually within 30 working days after service completion and satisfactory maintenance certificate. Spares are paid on receipt and acceptance within 30 days, with taxes applicable as per government norms.
Essential spares must be delivered within 2 months from the GeM contract date. Suppliers should ensure rapid procurement, tax compliance, and formal acceptance by the user department.
Bidders must provide a dedicated toll-free service line and an escalation matrix with contact numbers. This ensures prompt fault reporting, remote diagnostics, on-site service, and procedural escalation if issues persist.
Eligibility includes proven experience in similar AMC/CMC for high-precision laser systems, financial stability for 3-year commitments, and capability to supply OEM-authorized service; documentation must include relevant certificates and performance records.
The buyer may increase contract quantity or duration by up to 50% at issue and after award. For lumpsum service contracts, the scope and contract value may expand up to 50% with the service provider's consent.