Indian Army Annual Maintenance Service for Data Center Assets in India 2026 – Dell PowerEdge R740XD & HP MFP E785 OEM Authorized Service Provider
Bid Publish Date
01-Oct-2026, 4:26 pm
Bid End Date
29-Oct-2026, 5:00 pm
EMD
₹2,45,200
Value
₹49,04,900
Location
Progress
Key Highlights
- • OEM Authorized Service Provider requirement for Dell PowerEdge and HP MFP maintenance
- • Malicious Code Certificate mandatory to prevent embedded threats
- • EMD amount: ₹245,200; estimated contract value ₹4,904,900
- • Variation clause allowing ±25% scope/duration changes
- • Service coverage across 30 data center locations in the Indian Army network
- • Need for serially verified certificates and compliance with ATC/Corrigendum
- • No BOQ items; scope focuses on annual maintenance for listed assets
Tender Overview
The Indian Army, under the Department Of Military Affairs, invites bids for Annual Maintenance Service of data center assets across 30 locations for a 1-year period. The scope covers maintenance of 60 Dell PowerEdge R740XD servers and 1 HP MFP E785 multifunction printer, with an estimated contract value of ₹4,904,900 and an EMD of ₹245,200. The procurement emphasizes an OEM Authorized Service Provider arrangement, ensuring manufacturer-level support across all sites. The contract supports a 25% variation in quantity or duration at the time of award and during execution, subject to mutual consent. The opportunity targets robust data-center maintenance capabilities with a clear focus on enterprise-grade server infrastructure integrity and uptime.
Technical Specifications & Requirements
- Product scope: Annual maintenance for 60 Dell PowerEdge R740XD servers and 1 HP MFP E785 across 30 locations.
- Estimated value / EMD: ₹4,904,900 total; ₹245,200 EMD payable.
- Service provider requirement: OEM Authorized Service Provider; malware and security controls must be verified via Malicious Code Certificate.
- Standards / certificates: Upload of required certificates; ensure compliance with bid terms and ATC/Corrigendum requirements.
- Delivery / support model: 1-year maintenance with potential 25% scope adjustment pre- and post-award.
- Delivery locations: 30 locations nationwide; continuity of service across all sites is implied.
- Documentation: Submission must include all bidder certificates and compliance documents as per ATC.
Terms, Conditions & Eligibility
- EMD: ₹245,200 (to be submitted as specified in tender documents).
- Variation clause: Up to 25% increase/decrease in quantity or duration at contract issue and during execution.
- Malicious Code Certificate: Required to certify absence of embedded malicious code and protection against data loss or IPR infringements.
- Certificates: Mandatory upload of all required certificates; non-submission risks bid rejection.
- Financial standing: Bidder must not be under liquidation or bankruptcy; provide an undertaking.
- ATC/SOW compliance: Align with ATC and SOW; ensure OEM authorization is demonstrable.
Key Specifications
-
Product scope: 60 Dell PowerEdge R740XD servers; 1 HP MFP E785
-
Location scope: 30 data-center sites
-
EMD: ₹245,200; Estimated value: ₹4,904,900
-
Service type: Annual maintenance for server infrastructure
-
Certification: OEM Authorized Service Provider; Malicious Code Certificate
Terms & Conditions
-
EMD payment and qualification criteria must be met to participate
-
25% variation in quantity or contract duration is permissible
-
Mandatory malware-free certificate and OEM authorization
Important Clauses
Payment Terms
EMD is ₹245,200; payment terms unspecified in data, bidders should reference ATC for schedule
Delivery Schedule
1-year AMS coverage across 30 locations; scope may vary by up to 25%
Penalties/Liquidated Damages
Not explicitly stated; bidders should verify in ATC/SOW for SLA penalties
Bidder Eligibility
-
OEM Authorized Service Provider for Dell PowerEdge and HP MFP
-
Demonstrated AMS experience in enterprise data-center environments
-
Financial stability and lack of liquidation or bankruptcy proceedings
Tender Data
Bid Details
Quantity
61
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
180
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Annual Maintenance of 30 Locations Server infrastructure for 1 Year; 60 x Dell Power Edge R740XD and 01 x HP MFP E785; OEM Authorised Service Provider
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
14
Delivery Details
Delivery Locations
1
Delivery Cities
SOUTH WEST DELHI
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | SOUTH WEST DELHI | SOUTH WEST DELHI | - | - | 61 | - | - |
Authority Records
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Documents 6
GeM-Bidding-9975109.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
1 Update Update
Extended Deadline
29-Oct-2026, 11:30 am
Opening Date
30-Oct-2026, 11:30 am
Categories
3
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Required Documents
GST registration certificate
PAN card details
Experience certificates for data-center AMS
Financial statements / solvency certificate
EMD payment proof
OEM authorization proving OEM Accredited/Authorized Service Provider
Malicious Code Certificate
Technical bid documents aligned with ATC/SOW
Compliance certificates as per terms and conditions
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for Indian Army data center AMS tender 2026?
Bidders must meet OEM authorization, provide Malicious Code Certificate, submit all required certificates (GST, PAN, experience), and provide EMD of ₹245,200. The contract value is ₹4,904,900 with 30-location coverage; ensure compliance with ATC and SOW.
What documents are required for OEM AMS participation in India?
Submit GST certificate, PAN, experience certificates for data-center maintenance, financial statements, EMD proof, OEM authorization, Malicious Code Certificate, and technical bid aligned with ATC/SOW. Ensure all certificates are current and verifiable.
What are the hardware assets covered in this AMS tender?
The scope includes maintenance of 60 Dell PowerEdge R740XD servers and 1 HP MFP E785 across 30 locations. Service continuity across all sites is essential with OEM-level support.
What is the EMD and estimated contract value for this tender?
The EMD is ₹245,200. The estimated contract value is ₹4,904,900, with potential scope variation up to 25% as per contract terms.
What is the variation clause in this Indian Army AMS tender?
The buyer may adjust contract quantity or duration by up to 25% at contract issue and during execution, with mutual consent for any scope expansion.
What certificates are mandatory to upload for this AMS tender?
Mandatory uploads include OEM authorization proof, Malicious Code Certificate, GST, PAN, experience certificates, financial statements, and all certificates required by ATC/SOW.
What are the delivery and service requirements across locations?
Provide continuous AMS support for 30 data-center locations within 1 year, covering Dell PowerEdge R740XD and HP MFP E785; ensure SLA adherence and timely preventive maintenance as per ATC.
Which standards or compliance documents are expected for this bid?
Submit OEM-specific compliance certificates, Malicious Code Certificate, and all ATC/SOW aligned documents; ensure no embedded malicious code and adherence to data-security standards across all assets.