Lucknow Tourism Department Integrated Security Surveillance Tender 2026 CCTV Upgradation - IS/SSS Services UP
Bid Publish Date
30-Sep-2026, 3:24 pm
Bid End Date
12-Oct-2026, 4:00 pm
Location
Progress
Key Highlights
- • Brand/OEM requirements: Escalation Matrix for Service Support must include direct OEM/vendor contact details
- • Technical standards: No explicit standards listed; ensure CCTV integration readiness and compatibility with existing systems
- • Special clauses: 25% quantity/duration revision allowed pre- and post-contract issuance
- • Warranty/AMC: Not specified; ensure post-implementation support capability
- • Penalties: Not specified; prepare for service escalation commitments
- • Delivery/Installation: Urban government setting in Lucknow; on-site deployment and commissioning implied
- • Eligibility: Bidder must not be in liquidation or bankruptcy; provide undertaking
- • Key documentation: Escalation matrix and OEM authorizations may be required during bid
Tender Overview
The Lucknow Uttar Pradesh Tourism Department in Lucknow, UP invites bids for an Integrated Security Surveillance System Service focused on CCTV upgradation, recording devices, and enhanced security footage for buyer’s premises. The procurement is location-specific to Lucknow, with an estimated value not disclosed and no BOQ items listed. The tender emphasizes scalable scope under an up-to-25% quantity/ duration adjustment and requires escalation-ready service support from bidders or OEMs to ensure continuous operations. This opportunity targets bidders capable of delivering CCTV infrastructure enhancements and related recording solutions within an urban government context.
Technical Specifications & Requirements
- Scope includes CCTV upgradation and recording devices to achieve maximum security footage for buyer’s premises in Lucknow.
- No explicit technical specs or IS/standards specified in the data; bidders should prepare for standard CCTV system integration, data capture, and on-site deployment.
- Service continuity and escalation readiness are implied via the ATC escalation matrix requirement; bidders should provide a formal support contact framework.
- No BOQ items; monitor for potential addenda post-bid; capacity to deliver scalable upgrades within 25% revised scope is expected.
- Emphasize experience in integrated security surveillance deployments and compatibility with existing systems.
- Emphasis on on-site installation, commissioning, and post-implementation support as part of service contract.
Terms & Eligibility
- Quantity/duration may be increased up to 25% at contract issue and again up to 25% thereafter.
- Bidder must certify they are not under liquidation or similar proceedings; provide undertaking with bid.
- Escalation matrix for service support must be included (telephone-based).
Key Specifications
-
Product/service: Integrated security surveillance system service for CCTV upgradation
-
Quantity/Value: Not disclosed; potential 25% scope adjustment
-
Standards/Certifications: Not explicitly specified; ensure ISO/IEC compatible integration
-
Delivery/Installation: On-site upgrade at buyer’s premises in Lucknow
-
Warranty/Support: Post-implementation service support implied via escalation matrix
-
Experience: Prior CCTV deployment projects in government or urban settings recommended
Terms & Conditions
-
Quantity/duration may be increased by up to 25% at contract issue and post-issuance
-
Bidder must provide undertaking that they are not under liquidation or bankruptcy
-
Escalation matrix for service support must be included in bid submission
Important Clauses
Payment Terms
Not specified in the data; bidders should anticipate standard government payment terms and clarify in bid
Delivery Schedule
Delivery/installation likely on-site in Lucknow; exact timeline not provided
Penalties/Liquidated Damages
No LD details provided; bidders should seek clarity in bid response
Bidder Eligibility
-
Not under liquidation or court receivership
-
Demonstrated experience in integrated security surveillance deployments
-
Financial statements showing stability and ability to execute urban CCTV upgrades
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
2
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
INTEGRATED SECURITY SURVEILLANCE SYSTEM SERVICE - CCTV Upgradation; Recording Devices; Maximum security footage; Buyer’s premises
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Lucknow
Delivery Pincodes
226010
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Harendra Prasad | 226010,C13 Vipin Khand Gomtinagar Lucknow | Lucknow | Uttar Pradesh | 226010 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 5
GeM-Bidding-9968816.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
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Required Documents
GST registration certificate
PAN card
Experience certificates in security surveillance deployments
Financial statements demonstrating financial standing
EMD/Security deposit documentation (if applicable)
Technical bid documentation outlining CCTV upgradation capabilities
OEM authorization/authorization letters for third-party deployments
ATC escalation matrix details for service support
Frequently Asked Questions
Key insights about UTTAR PRADESH tender market
How to bid on CCTV upgradation tender in Lucknow 2026?
Bidders must submit GST, PAN, and experience certificates with a technical bid detailing CCTV upgradation capabilities. Include OEM authorizations and an Escalation Matrix for service support. The ATC terms allow up to 25% quantity/duration revision; confirm within bid to ensure contractual flexibility.
What documents are required for Lucknow CCTV tender submission 2026?
Required documents include GST certificate, PAN, financial statements, experience certificates for CCTV deployments, EMD documentation if applicable, OEM authorizations, and the ATC escalation matrix for service support. Prepare technical bid outlining past government project experience.
What are the technical specifications for CCTV upgradation in UP?
No explicit standards are listed. Prepare for on-site CCTV upgrade capabilities, recording device integration, and secure footage capture. Ensure compatibility with existing systems, scalable upgrade options, and robust post-implementation support as per ATC requirements.
When is the delivery deadline for Lucknow CCTV upgrade bid 2026?
The tender data does not specify a fixed deadline. Expect on-site installation timelines to be defined in the contract; bidders should propose phased deployment plans with milestones and ensure rapid escalation readiness via the provided matrix.
What are the EMD requirements for Lucknow security surveillance tender?
EMD details are not provided in the listing. Prepare to submit an EMD as per standard government procurement practice, and confirm amount and mode (DD/online) during bid submission. Include appropriate security deposit if mandated by the ATC.
How to ensure service support meets escalation matrix requirements?
Provide a formal escalation matrix with 24/7 telephone contacts for both bidder and OEM support. Ensure response times are defined, with tiered escalation levels, and include contact details for critical failure resolution during CCTV upgrades.
What eligibility criteria ensure participation in Lucknow procurement?
Eligible bidders must not be in liquidation, provide a bid undertaking, demonstrate experience in security systems, supply chain readiness, and financial stability. OEM authorizations and service capabilities should be clearly documented in the bid.
What is the scope flexibility for quantity in this tender?
The ATC allows up to 25% increase or decrease in contract quantity or duration at contract issue, and the same 25% scope adjustment post-issuance for lumpsum service contracts with consent of the provider.