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Bids are Invited For REMOTE ACCESS & SUPPORT SOFTWARE in MUMBAI, MAHARASHTRA

Bid Publish Date

09-Jul-2026, 3:53 pm

Bid End Date

30-Jul-2026, 12:00 pm

Progress

Issue09-Jul-2026, 3:53 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 3

A tender has been published for The Shipping Corporation Of India Limited REMOTE ACCESS & SUPPORT SOFTWARE (Q3) ( PAC Only) in MUMBAI, MAHARASHTRA. Quantity: 1 by. Submission Deadline: 30-07-2026 12: 00: 00. Check eligibility and apply.

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

REMOTE ACCESS & SUPPORT SOFTWARE (Q3) ( PAC Only )

Payment Timelines

Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Max Delivery Days

15

Delivery Locations

1

Delivery Cities

Mumbai

Delivery Pincodes

400021

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Priyanka Jitendra Thakare400021,Shipping House 245, Madam Cama Road Opposite MantralayaMumbaiMaharashtra400021115-

Authority Records

MINISTRY OF PORTS, SHIPPING AND WATERWAYS

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 5

GeM-Bidding-9335899.pdf

Main Document

Other Documents

OTHER

CATALOG-Specification-1

CATALOG Specification

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Category Remote Access & Support Software
SCOPE OF LICENCE Types of Licence Subscription
SCOPE OF LICENCE Duration of Subscription (in months) (Hint :- Select '0' if not applicable) 0 - 60
SCOPE OF LICENCE OEM Licensing policy Per Concurrent User
SCOPE OF LICENCE Number of licensing included in the offered product as per OEM defined licensing policy 1 - 500
SCOPE OF LICENCE Platform type Desktop based, Server based, Web based, Cloud based, Hosted Service based, Mobile Based, NA
SCOPE OF LICENCE Hosting Enviroment/ Deployment Option Cloud, On Premises, NA
SCOPE OF LICENCE The offered product have support from OEM for Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period, NA
SCOPE OF LICENCE Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) 0 - 5
SCOPE OF LICENCE Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) 0 - 5
SCOPE OF LICENCE Training Options On-Site, OEM Training Centre, Web based Virtual Training, Training Material
SCOPE OF LICENCE No of days Training Provided (Hint :- Select '0' if not applicable) 0 - 5
REMOTE SUPPORT Remote Support Features Concurrent User Session, Instant Help Request, Session Recording, Connection Reporting, 4K Support, Multi Monitor Support
REMOTE ACCESS Remote Access Features One Click Remote Script Execution, Unattended Access to Android Devices, Wake-On-Lan, File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing
SECURITY Security Features Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication, Whitelisting / Blacklisting, NA
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Collaboration within the same console and solution Features Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing, Session Handover, Switch Sides with Partner Reverse Remote Control, NA

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Required Documents

1

Experience Criteria

2

Past Performance

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria

5

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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