Health and Family Welfare Department Delhi Security Manpower Tender 2026 – Unarmed Guards, Supervisors, 25% Quantity/Duration Flex, ₹50.37 Cr

Tender Overview

This tender from the Health And Family Welfare Department Delhi seeks Security Manpower Service (Version 2.0) for unarmed security guards and security supervisors within the healthcare sector. The estimated contract value is ₹50,374,287 with an EMD of ₹1,007,000. The buyer requires the service provider to have an office in the consignee state and to ensure full compliance with safety, insurance, and wage payment obligations. The contract allows a 25% adjustment in quantity or duration at issuance and again up to 25% post-issuance with consent. A dedicated service desk and escalation matrix are mandatory. This procurement targets reliable security coverage at healthcare facilities in Delhi, with emphasis on compliance, risk, and staff welfare.

• Organization: Health And Family Welfare Department Delhi
• Location: Delhi, India
• Product/Service: Security manpower for healthcare facilities (unarmed guards, security supervisors)
• Estimated value: ₹50,374,287; EMD: ₹1,007,000
• Key differentiator: 25% quantity/duration flexibility; FDR-based EMD option; mandatory service support office in-state
• Unique aspects: Salary payment by the service provider with statutory documentation; strict certificate/document submission requirements

Technical Specifications & Requirements

• No explicit product BOQ or technical specs published; tender emphasizes manpower grade rather than equipment
• Required roles: unarmed security guards and security supervisors for healthcare settings
• Compliance expectations include: workmen compensation, insurance, public liability, and safety protocols for working near high voltage environments
• Service provider must maintain a dedicated/toll-free service support line and provide an escalation matrix
• EMD submission through Fixed Deposit Receipt (FDR) in favor of Medical Superintendent, LBS Hospital, Delhi-91 with withdrawal conditions noted; hardcopy to be delivered within 5 days post bid end/opening
• Wages paid by the provider first; documentation for PF/ESIC must accompany payments to workers; turnover and past experience proofs acceptable
• Insurance, safety, and PPE adherence are mandatory; the contract allows scope adjustments of up to 25%

Terms, Conditions & Eligibility

• EMD: ₹1,007,000; FDR option with transfer of withdrawal rights to bidder on endorsement; hardcopy submission within 5 days
• Experience/Documentation: Past project experience proof acceptable via contract copies, invoices with bidder self-certification
• Salary Payment: Service provider pays salaries/wages first; submits PF/ESIC and bank statements with claim
• Office Presence: In-state office of service provider required; documentary evidence to be submitted
• Support Infrastructure: Dedicated telephone support; escalation matrix provided
• Compliance: Submit all certificates/documents sought; non-submission leads to rejection
• Other Provisions: 25% quantity/duration modification rights; insurance and safety compliance mandatory