Tender Notice for ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - Potable Wa in Samba, JAMMU & KASHMIR

Q1: How to participate in the Central University of Jammu's water system maintenance tender in 2025?
To participate, bidders must meet eligibility criteria including experience, turnover, and technical certifications. Ensure your company has at least 3 years of experience in similar maintenance services for potable water systems, with successful project completion proof. Also, have your OEM authorization ready for submission. Bidders need to register on the GeM portal, upload requisite documents, and submit compliant bids before the deadline of July 31, 2025. For assistance with GeM registration, visit https://tenderai.in/services/gem-profile-registration. The tender involves a two-packet bid process, evaluated based on total bid value, with an indicative estimated bid amount of ₹7,00,000. Prepare your documentation including financial credentials, past project proofs, and OEM certificates for smooth bidding. Review the detailed tender terms and ensure your bid offers competitive service quality.

Q2: What are the eligibility criteria for MSMEs to participate in this water purification system maintenance tender?
MSMEs are encouraged to participate with benefits under government policies. They are eligible for EMD exemption provided they upload valid MSME certificates along with their bid. The minimum experience requirement of 3 years and a turnover of ₹5 lakh applies, but MSMEs may also be eligible for purchase preference. The bidder must demonstrate capacity to deliver maintenance involving filters, membranes, and electrical parts, with OEM authorization certificates. MSEs quoting within 15% of the lowest bid can secure 100% of the order under the set procurement policy. It is essential for MSMEs to register on GeM, upload the requisite certifications, and demonstrate local support infrastructure for eligibility. For more detailed guidance, visit https://tenderai.in/services/gem-profile-registration.

Q3: How can bidders ensure compliance with technical specifications for the potable water maintenance services?
Bidders should carefully review the detailed technical specifications, which include maintenance of reverse osmosis and UV-based water purification systems up to 3 years old, involving basic servicing, filters, membranes, and electrical parts like pumps. OEM-certified products should be used, and all spare parts must have at least 2 years of residual shelf life. The service provider must have trained technical staff with OEM authorization certificates and a local office within Jammu & Kashmir for prompt support. Bidders should prepare detailed technical proposals aligning with specifications, including maintenance schedules and quality control procedures. Demonstrating previous project experience with similar systems enhances eligibility. For standard technical support, visit https://tenderai.in/services/gem-profile-registration.

Q4: What documents are mandatory for submitting a bid for the water system maintenance tender at Central University of Jammu?
Mandatory documents include:

• Past experience certificates and contract proof for similar services
• Certified financial statements showing a minimum turnover of ₹5 lakh over the last three years
• OEM authorization certificates for the systems involved
• MSME certification (if applicable)
• EMD payment receipt or exemption proof
• Company registration, PAN, and GST certificates
• Technical compliance certificates for products/services offered
  Failure to submit any critical document may lead to disqualification, so ensure all documents are current, correctly formatted, and uploaded as per tender guidelines.

Q5: How does the bid evaluation process work in this tender?
The evaluation is based on total bid value, with bids being assessed on the basis of cost competitiveness and technical compliance. The indicative bid amount is approximately ₹7,00,000, but the final contract will be awarded based on actual bid quotes and adherence to specifications. Bids are evaluated over a 2-day window, accounting for technical clarifications if needed. The evaluation considers past project experience, OEM certifications, local support capability, and financial stability. There are no price-based or auction-style mechanisms; instead, the most compliant and cost-effective bid will be selected. For assistance with bid evaluation criteria, visit https://tenderai.in/company-insights.

Q6: What after-sales and support services are expected from the successful bidder?
The bidder must establish a local support office within Jammu & Kashmir to provide prompt maintenance and customer service. A dedicated toll-free helpline should be operational for quick troubleshooting. Maintenance involves regular system checks, filter replacements, membrane servicing, and electrical part servicing. The bidder must adhere to timelines and provide documentation during maintenance visits. An emphasis is placed on quality assurance, non-toxic safe products, and compliance with health standards. The support infrastructure should include trained technicians authorized by OEMs, including inventory of critical spare parts. For support strategies, visit https://tenderai.in/services/gem-profile-registration.

Q7: What are the advantages for startups and small firms participating in this tender?
Startups and MSMEs benefit from government procurement policies offering exemption from EMD and purchase preferences. This tender encourages local vendors with experience in water system servicing, making it easier to participate and win contracts. Winning this tender provides long-term reputation building, access to government projects, and potential referrals from the university. Startups should ensure OEM authorizations and local presence, strengthening competitiveness. Participation also allows exposure to the public sector procurement process. For registration and detailed vendor support, visit https://tenderai.in/services/gem-profile-registration.

Q8: How can bidders demonstrate their experience and past project success in this tender?
Bidders should upload certificates of successfully completed similar projects, ideally of three systems or costing 40-80% of the estimated bid value, within the last three financial years. Supporting documents may include contract copies, work completion certificates, or third-party inspection reports. Providing detailed descriptions—model, brand, capacities, and accessories—helps demonstrate technical expertise. Proper documentation ensuring compliance with technical specifications will strengthen evaluation. References from previous government or reputed clients add value. For guidance on documenting project experience, visit https://tenderai.in/company-insights.

Q9: How to ensure timely bid submission and avoid disqualification in this tender?
Prepare all required documents well in advance, ensuring clarity and correctness. Upload OEM certificates, experience proofs, financial statements, and EMD payment receipts before the deadline of July 31, 2025. Review the specifications, scope, and compliance criteria meticulously. Use the GeM portal for final submission and verify the bid confirmation. Double-check that all uploaded documents meet format and validation requirements. To avoid last-minute issues, start preparing at least two weeks prior to the deadline. For step-by-step support, visit https://tenderai.in/services/gem-profile-registration.

Q10: Why is this tender an excellent opportunity for local businesses in Jammu & Kashmir?
This tender is ideal for local vendors with expertise in maintaining potable water systems, especially firms with a physical presence in Jammu & Kashmir for quick response. It offers a credible platform to work with a prominent central university, enhancing reputation and future prospects. The procurement process is transparent, with provisions for MSMEs and startups to participate and benefit from purchase preferences. Successfully qualifying can lead to ongoing contracts, technical growth, and a chance to partner with government institutions contributing to public health. Ensure your firm complies with all qualification and technical standards by visiting https://tenderai.in/services/gem-profile-registration.

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