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Border Security Force AMC/CMC for EPABX KAREL Tender 2026 Rajasthan Year 2026

Bid Publish Date

23-Feb-2026, 11:24 am

Bid End Date

05-Mar-2026, 12:00 pm

Value

₹40,000

Progress

Issue23-Feb-2026, 11:24 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

Tender Overview

Border Security Force (BSF) invites bids for a Customized AMC/CMC contract covering Pre-owned EPABX systems from KAREL, on a quarterly maintenance basis. The estimated value is ₹40,000.00, with no explicit start/end dates published. The scope includes service and support for existing EPABX assets, with vendor obligations to provide OEM authorization, escalation contacts, and toll-free service access. The opportunity requires adherence to buyer terms and conditions, including eligibility checks and compliance with added ATA/ATC clauses.

Key Specifications

  • Product/service names: Customized AMC/CMC for pre-owned EPABX (KAREL) systems

  • Quantities: Not specified; contract value ₹40,000.00

  • EMD/Value: EMD not specified; estimated contract value ₹40,000.00

  • Experience/Eligibility: OEM authorization required; GST, PAN, Aadhar, ITR 2025-26

  • Quality/Compliance: Upload OEM authorization; accept ATC/corrigendum; escalation/toll-free support

  • Delivery/Installation: Not specified; quarterly maintenance cadence implied

Terms & Conditions

  • Key Term 1: Quantity/duration may adjust up to 25% pre/post contract issue

  • Key Term 2: OEM authorization required; complete vendor documentation

  • Key Term 3: Mandatory GST, Aadhar, PAN, ITR 2025-26 submissions

Important Clauses

Payment Terms

No explicit payment terms published; contract indicates AMC/CMC with quarterly cadence and potential adjustment.

Delivery Schedule

Not specified; service delivery tied to quarterly maintenance under AMC/CMC with EPABX systems.

Penalties/Liquidated Damages

Not specified in available data; likely governed by general tender terms and ATC.

Bidder Eligibility

  • Must possess GST registration

  • Must submit PAN card and Aadhaar copy

  • Must provide ITR for 2025-26

  • OEM authorization if bidding via authorized dealer

  • Not barred or blacklisted by any government department

Documents 5

GeM-Bidding-8977096.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Aadhaar card copy

3

PAN card copy

4

ITR for assessment year 2025-26

5

OEM authorization/certificate (if bidding via authorized dealer)

6

Bid corrigendum acceptance certificate (if applicable)

7

Self-declaration of not being blacklisted by any government department

8

Escalation matrix and dedicated toll-free service contact details

Frequently Asked Questions

How to bid for BSF EPABX AMC in 2026 with KAREL systems?

Bidders must submit GST registration, PAN, Aadhaar, and ITR for 2025-26, plus OEM authorization if bidding through a dealer. Ensure acceptance of any ATC/corrigendum and provide escalation matrix and toll-free support details. The contract allows 25% quantity/duration adjustments before or after issue.

What documents are required for BSF EPABX maintenance tender in 2026?

Required documents include GST certificate, PAN, Aadhaar, ITR for 2025-26, OEM authorization, and a self-declaration of not being blacklisted. Also include escalation matrix, toll-free service number, and acceptance of bid corrigenda as applicable.

What are the technical specifications for BSF EPABX CMC?

No detailed EPABX specifications are listed. Bidders should rely on OEM capabilities for KAREL EPABX maintenance, ensuring service readiness, escalation procedures, and dedicated support. Documentation must show OEM authorization and compliance with ATC/corrigendum.

What is the estimated value and EMD details for BSF tender 2026?

Estimated contract value is ₹40,000.00. No EMD amount is specified in the available data; bidders should verify if EMD is required during bid submission and prepare accordingly.

What are the delivery expectations for BSF quarterly AMC contract?

The tender specifies quarterly maintenance under an AMC/CMC arrangement. Specific delivery milestones are not detailed; bidders should plan for quarterly service windows and ensure timely on-site/remote support as per OEM capabilities.

How to ensure compliance with bid ATC and corrigendum for BSF?

Upload a certificate of acceptance for ATC/corrigendum if issued, and confirm OEM/dealer participation rules per CVC guidance. Ensure GST/PAN/Aadhaar/ITR submissions and escalation details are current and verifiable.

Who can participate in BSF EPABX maintenance tender 2026?

Eligible bidders include OEMs or authorized dealers with proper authorization letters, GST registration, and valid identity/documents (Aadhaar, PAN, ITR). They must also provide an escalation matrix and toll-free support details as part of the bid.

What are the key eligibility criteria for BSF maintenance bids?

Key criteria include OEM authorization, GST registration, PAN, Aadhaar, ITR for 2025-26, and non-blacklisted status. Bidders must comply with ATC/corrigendum acceptance and offer a clear escalation/contact mechanism for service support.

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