Customized AMC/CMC for Pre-owned Products - Comprehensive AMC of KAREL DS200 EPABX system at Kothru
The Automotive Research Association Of India
PUNE, MAHARASHTRA
Bid Publish Date
23-Feb-2026, 11:24 am
Bid End Date
05-Mar-2026, 12:00 pm
Value
₹40,000
Progress
Quantity
1
Bid Type
Two Packet Bid
Border Security Force (BSF) invites bids for a Customized AMC/CMC contract covering Pre-owned EPABX systems from KAREL, on a quarterly maintenance basis. The estimated value is ₹40,000.00, with no explicit start/end dates published. The scope includes service and support for existing EPABX assets, with vendor obligations to provide OEM authorization, escalation contacts, and toll-free service access. The opportunity requires adherence to buyer terms and conditions, including eligibility checks and compliance with added ATA/ATC clauses.
Product/service names: Customized AMC/CMC for pre-owned EPABX (KAREL) systems
Quantities: Not specified; contract value ₹40,000.00
EMD/Value: EMD not specified; estimated contract value ₹40,000.00
Experience/Eligibility: OEM authorization required; GST, PAN, Aadhar, ITR 2025-26
Quality/Compliance: Upload OEM authorization; accept ATC/corrigendum; escalation/toll-free support
Delivery/Installation: Not specified; quarterly maintenance cadence implied
Key Term 1: Quantity/duration may adjust up to 25% pre/post contract issue
Key Term 2: OEM authorization required; complete vendor documentation
Key Term 3: Mandatory GST, Aadhar, PAN, ITR 2025-26 submissions
No explicit payment terms published; contract indicates AMC/CMC with quarterly cadence and potential adjustment.
Not specified; service delivery tied to quarterly maintenance under AMC/CMC with EPABX systems.
Not specified in available data; likely governed by general tender terms and ATC.
Must possess GST registration
Must submit PAN card and Aadhaar copy
Must provide ITR for 2025-26
OEM authorization if bidding via authorized dealer
Not barred or blacklisted by any government department
Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
The Automotive Research Association Of India
PUNE, MAHARASHTRA
Indian Bureau Of Mines
NAGPUR, MAHARASHTRA
Indian Air Force
NASHIK, MAHARASHTRA
N/a
Directorate Of Industrial Safety And Health
AHMEDABAD, GUJARAT
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GST registration certificate
Aadhaar card copy
PAN card copy
ITR for assessment year 2025-26
OEM authorization/certificate (if bidding via authorized dealer)
Bid corrigendum acceptance certificate (if applicable)
Self-declaration of not being blacklisted by any government department
Escalation matrix and dedicated toll-free service contact details
Bidders must submit GST registration, PAN, Aadhaar, and ITR for 2025-26, plus OEM authorization if bidding through a dealer. Ensure acceptance of any ATC/corrigendum and provide escalation matrix and toll-free support details. The contract allows 25% quantity/duration adjustments before or after issue.
Required documents include GST certificate, PAN, Aadhaar, ITR for 2025-26, OEM authorization, and a self-declaration of not being blacklisted. Also include escalation matrix, toll-free service number, and acceptance of bid corrigenda as applicable.
No detailed EPABX specifications are listed. Bidders should rely on OEM capabilities for KAREL EPABX maintenance, ensuring service readiness, escalation procedures, and dedicated support. Documentation must show OEM authorization and compliance with ATC/corrigendum.
Estimated contract value is ₹40,000.00. No EMD amount is specified in the available data; bidders should verify if EMD is required during bid submission and prepare accordingly.
The tender specifies quarterly maintenance under an AMC/CMC arrangement. Specific delivery milestones are not detailed; bidders should plan for quarterly service windows and ensure timely on-site/remote support as per OEM capabilities.
Upload a certificate of acceptance for ATC/corrigendum if issued, and confirm OEM/dealer participation rules per CVC guidance. Ensure GST/PAN/Aadhaar/ITR submissions and escalation details are current and verifiable.
Eligible bidders include OEMs or authorized dealers with proper authorization letters, GST registration, and valid identity/documents (Aadhaar, PAN, ITR). They must also provide an escalation matrix and toll-free support details as part of the bid.
Key criteria include OEM authorization, GST registration, PAN, Aadhaar, ITR for 2025-26, and non-blacklisted status. Bidders must comply with ATC/corrigendum acceptance and offer a clear escalation/contact mechanism for service support.
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS