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Closed GEM

Open Tender for Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep in NEW DELHI, DELHI

Bid Publish Date

31-Dec-2024, 2:28 pm

Bid End Date

10-Jan-2025, 12:00 pm

Value

₹21,03,200

Progress

Issue31-Dec-2024, 2:28 pm
Technical01-Oct-2025, 3:49 am
Financial
AwardCompleted

N/a announces a tender for Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome, Laser, Separate Drum & Tonner, Mid Range); Kyocera; OEM Authorised Service Provider, Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome, Laser, Separate Drum & Tonner, High range); Kyocera; OEM Authorised Service Provider, Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Colour, Laser, Separate Drum & Tonner, Mid range); Kyocera; OEM Authorised Service Provider, Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Colour, Laser, Separate Drum & Tonner, High range); Kyocera; OEM Authorised Service Provider, Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Monochrome, Laser, Separate Drum & Tonner, Mid Range); Kyocera, Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Colour, Laser, Separate Drum & Tonner, Mid range); Kyocera in NEW DELHI, DELHI. Quantity: 48. Submission Deadline: 10-01-2025 12: 00: 00. Last date to apply is approaching fast!

Authority & Contact

Organization

N/a

Department

NA

Technical Results

S.No Seller Date Status
1
Asian IT Services   Under PMA
10-01-2025 09:19:09
2
INTEGRATED TECHNOLOGIES   Under PMA
10-01-2025 09:34:15
3
PARSHVA ENTERPRISES   Under PMA
09-01-2025 19:58:29
4
S & N TECHNOLOGIES   Under PMA
05-01-2025 20:45:16
5
SKS ENTERPRISES   Under PMA
09-01-2025 19:32:19
6
VSM ADVANCE AUTOMATION   Under PMA
09-01-2025 17:52:06

Financial Results

Rank Seller Price Item
L1
PARSHVA ENTERPRISES( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep
L2
VSM ADVANCE AUTOMATION( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep
L3
INTEGRATED TECHNOLOGIES( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep
L4
SKS ENTERPRISES( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep

Tender Data

Bid Details

Quantity

48

Bid Type

Two Packet Bid

Bid Validity

120 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

Startup Exemption (Experience)

Yes

Requirements

Min. Avg. Annual Turnover

50

Experience Required

2 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, Mid Range); Kyocera; OEM Authorised Service Provider , Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, High range); Kyocera; OEM Authorised Service Provider , Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Colour , Laser , Separate Drum & Tonner, Mid range); Kyocera; OEM Authorised Service Provider , Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Colour , Laser , Separate Drum & Tonner, High range); Kyocera; OEM Authorised Service Provider , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Monochrome , Laser , Separate Drum & Tonner, Mid Range); Kyocera , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Colour , Laser , Separate Drum & Tonner, Mid range); Kyocera

Authority Records

MINISTRY OF POWER

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 2

GeM-Bidding-7317194.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria

6

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about DELHI tender market

What are the eligibility requirements for GEM/2024/B/5767183?

The eligibility requirements include being a registered entity, presenting a minimum average annual turnover of ₹50 Lakhs, and having 2 years of experience in providing similar annual maintenance services. Bidders must also include necessary documents such as an OEM Authorization Certificate from Kyocera. MSEs and startups may qualify for exemptions under certain conditions.

What certificates are required to participate in this tender?

To participate effectively, bidders must provide several key certificates: an OEM Authorization Certificate for Kyocera equipment, proof of previous maintenance projects, and a verification of annual turnover. Additional documentation may be required if claiming exemption from experience or turnover criteria.

How do I register for this tender?

The registration process involves submitting the required documentation to the Ministry of Power through the designated portal. Ensure to complete all steps outlined in the tender document to secure participation in the bidding process.

What document formats are accepted for submission?

Accepted document formats generally include PDF, JPEG, and Word formats. It's crucial to follow the specific guidelines laid out in the tender document regarding the formats to avoid disqualification.

What are the technical specifications required for services?

The technical specifications necessitate that bidders demonstrate expertise in servicing specific Kyocera photocopier models, including capability to source OEM parts and provide qualified technicians with relevant experience in handling such machinery.

Are there specific quality standards I need to meet?

Yes, all services must meet relevant quality standards introduced by Kyocera and comply with industry norms for maintenance services. This includes delivering timely service and ensuring the operational reliability of the machines covered under the contract.

What compliance requirements are included in the bid evaluation?

Bidders must comply with all outlined technical and financial requirements, demonstrate adequate past experience, and provide certified documentation supporting their bids’ claims. Compliance will be assessed rigorously during the evaluation phase.

What testing criteria will be used for the evaluations?

The testing criteria will include assessment of the technical bid quality, the proposed maintenance plans, and the ability to deliver the services as outlined. Additionally, financial competitiveness will be evaluated based on bid pricing and adherence to cost-effectiveness standards.

What is the Earnest Money Deposit (EMD) requirement for this tender?

The details regarding Earnest Money Deposit (EMD) are specified in the tender documentation. Bidders should ensure they include this in their financial bid, as failure to provide EMD could lead to automatic disqualification from the bidding process.

What are the performance security requirements in this tender?

Performance security requirements are aimed at ensuring that the selected bidder fulfills their contractual obligations. Specific details about the performance security amount and conditions will be provided in the tender document.

What are the payment terms for this tender?

The payment terms are outlined in the tender documentation, typically detailing milestones for payment releases based on successful maintenance activities conducted over the contract period. Timely submissions of invoices will be expected.

How will the price evaluation process be conducted?

The price evaluation process will be total value wise, allowing the committee to assess financial bids in conjunction with the technical qualifications. Bidders who pass the technical evaluation will undergo a comprehensive price analysis to ascertain the most cost-effective solution.

What submission methods are accepted for this tender?

Documents must be submitted digitally through the designated online portal as per the guidelines. Ensure that your submissions follow the two-packet bid method: one for technical details and another for financial figures.

What are the key timelines and deadlines for bid submissions?

While specific dates change, it is essential to follow the timeline outlined in the tender documentation regarding submission, evaluation, and award processes for compliance and successful participation.

How will successful bidders be notified of the results?

Bidders will be notified of the tender results through official communication from the Ministry of Power, typically following the completion of the evaluation and decision-making process. Ensure to check updates regularly for any announcements on bids.

What benefits are provided for Micro, Small, and Medium Enterprises (MSEs)?

MSEs benefit from the exemption regarding years of experience required, allowing greater accessibility in participating in tenders. This promotes inclusivity and encourages small enterprises to take part in government procurement.

Are there provisions for startups in the bid process?

Yes, startups are afforded similar exemptions as MSEs regarding experience qualifications. This encourages fresh business entrants to compete and contributes to the innovation landscape encouraged by government policies.

How does this tender comply with 'Make in India' policies?

The tender encourages local production and procurement of services ensuring alignment with the 'Make in India' initiative. Vendors are urged to utilize local resources and conduct business within India to foster regional industrial growth.