Bid Publish Date
15-Oct-2026, 8:25 pm
Bid End Date
26-Oct-2026, 9:00 pm
Location
Progress
The Uttar Pradesh Urban Development Department, operating under the E-municipalities program for Citizens and Employees, invites bids for the Operation and Maintenance of Electrical Systems, specifically Katka Mai 25 rope light installations, in Kanpur Nagar, Uttar Pradesh. The procurement scope centers on ongoing maintenance and service support for municipal electrical infrastructure, with emphasis on timely service delivery and robust after-sales support. Key differentiators include mandatory local service presence, a dedicated toll-free support line, and a defined escalation matrix. The absence of BOQ items indicates a service-centric contract with predefined support requirements rather than hardware supply. Bidders should expect evaluation on past experience and ability to meet service commitments within the state.
Operation and Maintenance of Electrical Systems – Katka Mai 25 rope light installations
Local UP state office presence proof requirement
Dedicated toll-free service support line and escalation matrix
Past project experience proofs accepted: contract copies with invoices or execution certificates
Certificates and undertakings for financial standing and non-liquidation
Local service provider office in Uttar Pradesh with documentary evidence
Mandatory dedicated toll-free service line and escalation matrix
Proof of past O&M experience via contracts, invoices, or client certifications
Not specified in the data; bidders should await clarification or standard government payment terms.
No delivery milestones disclosed; contract appears to be ongoing O&M with service response commitments.
Not defined in available information; bidders should seek explicit LD provisions during bid clarification.
Must have a state-based office in Uttar Pradesh with verifiable proof
Demonstrate prior O&M electrical service experience through contracts or client attestations
Provide non-liquidation/financial stability undertakings (no bankruptcy or court receivership)
Quantity
25
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
1
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Operation and Maintenance Of Electrical Systems/Electrical Installations - KATKA MAI 25 POLO PE ROPE LIGHT MARAMMAT KARYA
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Kanpur Nagar
Delivery Pincodes
209304
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Divyam Chaturvedi | 209304,Nagar Panchayat Raniya kanpur Dehat | Kanpur Nagar | Uttar Pradesh | 209304 | 25 | - | Number of months for which Operations & Maintenance service is required during contract period : 1 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
PAN card
Experience certificates from prior O&M electrical contracts
Financial statements or solvency proof
EMD/Security deposit documentation (as applicable by the tender terms)
Technical bid documents and certificate of compliance
OEM authorizations or service provider confirmations (if required by terms)
Key insights about UTTAR PRADESH tender market
Bidders should prepare to demonstrate local UP office presence, provide toll-free service contact and escalation matrix, and submit past O&M experience proofs (contracts, invoices, or client certificates). Also gather GST, PAN, financials, and technical compliance documents; await explicit EMD instructions from the tender briefing.
Required documents include GST registration, PAN card, past O&M experience proofs (contracts or execution certificates), financial statements, EMD/Security deposit (if applicable), technical bid, and OEM authorizations or service confirmations. Upload all certificates as per ATC and corrigendum to avoid rejection.
Eligibility centers on having a UP-based office, demonstrated O&M experience in electrical systems, non-liquidation status, and ability to submit requisite certificates. The bidder must provide verifiable evidence of past projects and maintain an operational toll-free support line and escalation matrix.
The tender requires a dedicated toll-free service line and a formal escalation matrix with telephone numbers. Bidders must document a local UP presence and define response times for fault resolution, ensuring clear channels for client escalation and timely service delivery.
Scope focuses on operation and maintenance of electrical installations related to Katka Mai 25 rope light systems. No BOM is listed; emphasis is on ongoing service support, fault handling, preventive maintenance, and timely repairs under the contract terms.
Payment terms are not explicitly stated in the available data. Bidders should await the clarifications or standard government terms, typically involving milestone-based or service-period payments after service verification, with appropriate documentation and invoices.
Acceptable proofs include contract copies with invoices and self-certification, execution certificates from clients with contract value, or alternative documents like third-party inspection notes, provided they substantiate prior O&M work in electrical systems.
Submit certificates as part of the technical bid in the designated portal or bid submission system, ensuring every document aligns with the ATC, Corrigendum (if any), and the stated terms. Missing documents can lead to bid rejection.