Hindustan Petroleum Corporation Ltd AMC Electrical Actuators Tender 2026 - Service & Maintenance with 25% Scope Flexibility
Bid Publish Date
15-Jul-2026, 12:00 am
Bid End Date
25-Jul-2026, 12:00 pm
EMD
₹5,52,000
Progress
Quantity
46
Similar Category
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Bid Type
Two Packet Bid
Key Highlights
- • Office of Service Provider must be in consignee state with documentary evidence
- • Dedicated toll-free service support line required
- • Escalation matrix with numbers 40/42 must be provided
- • EMD amount explicitly ₹552000
- • Contract quantity/duration can shift by 25% at contract issue and within limits
- • ATC document uploaded by buyer and must be adhered to by bidders
- • No BoQ items specified; emphasis on AMC service capability and responsiveness
- • Brand/OEM requirements not specified; focus on service competency
Tender Overview
Hindustan Petroleum Corporation Ltd seeks an AMC for ELECTRICAL ACTUATORS covering maintenance and support services. The tender carries an EMD of ₹552,000 and includes a 25% quantity/duration variation option at contract award and ongoing up to the contract term. An office of the service provider must be located in the consignee state, with dedicated toll-free support and an escalation matrix (40/42) required. The scope focuses on after-sales service for a broad range of ELECTRICAL ACTUATORS, with no BoQ items listed to date. This procurement emphasizes service responsiveness, geographic presence, and formal ATC adherence.
Technical Specifications & Requirements
- EMD: ₹552,000
- Quantity/Flexibility: 25% up or down at issue; subsequent 25% cap after contract award
- Office Locator: Service provider office must be in the consignee state
- Support Channel: Dedicated toll-free service line required
- Escalation: Escalation matrix with numbers (40/42) mandatory
- ATC/ATC Document: Access to bidder-uploaded ATC document required
- BOQ: 0 items listed; no fixed quantity schedule provided
- Warranty/AMC: Not specified; emphasis on service capability and accessibility
- OEM/Brand: Not specified; emphasis on service capability and ESCALATION readiness
Terms, Conditions & Eligibility
- EMD: ₹552,000
- Quantity/Duration Flex: 25% scope adjustment permissible
- Service Presence: Office in consignee state with documentary evidence
- Support: Dedicated toll-free number and formal escalation matrix (40/42)
- ATC: Bidder must view and comply with uploaded ATC document
- Delivery/Implementation: Not specified; service availability and response time are key
- Warranty/Penalties: Not detailed; focus on service responsiveness and compliance
Key Specifications
-
EMD amount: ₹552,000
-
Contract quantity/duration: +/-25% variation
-
Office requirement: service provider in consignee state with documentary evidence
-
Dedicated toll-free service number for support
-
Escalation matrix: 40 / 42
-
ATC document: bidder must view/upload ATC
-
BoQ items: 0 (no fixed quantities listed)
-
Brand/OEM: not explicitly specified; focus on capability
Terms & Conditions
-
25% quantity/duration variation allowed at contract issue
-
Service provider must have a local office in consignee state
-
Dedicated toll-free support and escalation matrix required
-
EMD amount ₹552000 to be submitted
-
ATC document must be acknowledged and complied with
Important Clauses
Payment Terms
Not detailed in data; bidders should expect terms aligned to service contracts with possible milestone payments post acceptance.
Delivery Schedule
Not specified; emphasis on service availability and quick response via toll-free support.
Penalties/Liquidated Damages
Not specified; bidders should prepare for standard SLAs and potential penalties via ATC terms.
Bidder Eligibility
-
Experience in AMC for electrical actuators or related industrial automation equipment
-
Financial capacity evidenced by recent financial statements
-
GST and PAN compliant bidder with local service presence in consignee state
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Custom Bid for Services - AMC-ELECTRICAL ACTUATOR , Custom Bid for Services - AMC ELECTRICAL ACTUATORS , Custom Bid for Services - 10 AMC ELECTRICAL ACTUATORS , Custom Bid for Services - 11 AMC ELECTRICAL ACTUATORS , Custom Bid for Services - 12 AMC ELECTRICAL ACTUATORS , Custom Bid for Services - 14 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 15 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 16 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 17 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 18 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 19 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 20 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 21 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 22 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 23 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 24 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 25 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 26 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 27 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 28 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 29 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 30 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 31 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 32 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 33 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 34 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 35 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 36 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 37 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 38 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 39 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 40 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 41 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 42 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 43 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 44 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 45 AMC ELECTRICAL ACTUATOR , Custom Bid for Services - 46 AMC ELECTRICAL ACTUATOR
Advisory Bank
ICICI
ePBG Percentage
5%
ePBG Duration (Months)
27
Payment Timelines
Payments shall be made to the Seller within 15 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Gwalior
Delivery Pincodes
474010
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Alkesh Kumar Chahar | 474010,Gwalior IRD PO-Barua Rairu Gwalior - 474010 | Gwalior | Madhya Pradesh | 474010 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 13
GeM-Bidding-9607962.pdf
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent account number (PAN) card
Experience certificates for AMC electrical actuators or related services
Financial statements demonstrating stability
EMD submission proof (online payment or DD as applicable)
Technical bid documents and compliance certificates
OEM authorizations or service partner attestations (if applicable)
Frequently Asked Questions
How to bid for the HPCL electrical actuators AMC tender 2026 in India?
Bidders must submit the EMD of ₹552,000, provide GST and PAN, and supply experience certificates for AMC electrical actuators. Ensure a local office in the consignee state, attach the ATC document, and include a toll-free support line and escalation matrix (40/42). The tender emphasizes service responsiveness and contractual flexibility up to 25%.
What documents are required for HPCL AMC actuators tender submission 2026?
Required documents include GST certificate, PAN, experience certificates in AMC or related services, financial statements, EMD proof, technical bid documents, and OEM authorizations if applicable. Ensure documentary evidence for a local service office and compliance with ATC terms uploaded by HPCL.
What is the EMD amount for the HPCL actuators AMC procurement?
The EMD amount is ₹552,000. Bidders must submit this amount through the specified payment method, with the tender documents reflecting the EMD submission as part of the bid package and ensure validity as per procurement rules.
What are the key terms regarding quantity variation in the HPCL ACTUATOR tender?
The contract allows a ±25% variation in contract quantity or duration at the time of contract issue, and once issued, the variation can extend up to 25% with mutual consent. This enables adjustments based on actual demand while preserving supplier commitments.
What support and escalation requirements are specified for HPCL actuators AMC?
Bidder must provide a dedicated toll-free service number and an escalation matrix with contact numbers (40/42). These support channels ensure prompt service response and issue resolution throughout the contract term, aligning with service-level expectations.
Are BOQ items specified for the HPCL actuators tender in 2026?
No BoQ items are listed in the current data; bidders should focus on service capability, availability, maintenance scope, and compliance with ATC terms. Flexibility in scope may arise from the 25% variation clause.
What is required to prove local service presence for HPCL AMC actuators?
Bidder must show documentary evidence of a service office located within the consignee state, demonstrating access to onsite support, spares, and timely maintenance, which is critical for eligibility and credible service delivery.
What document is mandatory for ATC compliance in HPCL tender 2026?
Bidders must view and comply with the uploaded ATC document; ensure acceptance and adherence is demonstrated in the technical bid, confirming alignment with buyer-specific terms and conditions.
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Documents 13
GeM-Bidding-9607962.pdf
Main Document
Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS