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West Bengal Police Laptop & Printer Tender Kolkata 2026 - OEM Windows 11 Pro Pre-loaded, ISI/ISO Standards Notified

Bid Publish Date

14-Oct-2026, 6:35 pm

Bid End Date

02-Nov-2026, 1:00 pm

Value

₹44,52,000

Progress

Issue14-Oct-2026, 6:35 pm
AwardPending

Tender Overview

Organization: West Bengal Police (Home And Hill Affairs Department), located in KOLKATA, WEST BENGAL - 700001. Procurement covers Entry and Mid Level Laptop - Notebook (Q2) and Computer Printer (V2). Estimated value: ₹44.52 Lakh. Scope includes hardware with OEM-backed service terms, on-site warranty, and in-state presence. Unique requirements: OEM must have >10 years in India, Windows 11 Pro 64-bit pre-loaded, OEM warranty on letterhead, and WB-specific demonstration at consignee location. The option clause allows quantity variation up to ±25% with prorated delivery time. Emphasizes formal OEM declarations and robust post-sale support.

Technical Specifications & Requirements

  • OEM presence in India for >10 years with certificate of incorporation.
  • 24-hour resolution time for service complaints.
  • Warranty certificate on OEM letterhead with URL for validation.
  • Technical compliance on OEM letterhead aligned with datasheet or OEM India site.
  • Software/firmware/drivers available on OEM site; provide OEM declaration and URL.
  • Laptop pre-loaded with Microsoft Windows 11 Professional - 64-bit; must supply OEM declaration of genuine OS.
  • Post-supply OS genuineness confirmation with system serial numbers.
  • Bidder must maintain a Functional Office in West Bengal.
  • All items require on-site warranty from installation; warranty declaration on OEM letterhead.
  • Demonstration at consignee location prior to technical evaluation; non-compliant items may be rejected.

Terms, Conditions & Eligibility

  • EMD details not specified in data; ensure readiness for typical government EMD submissions.
  • Delivery & Installation: Demonstration prior to evaluation; extension via option clause applies to quantity up to 25% with calculation rules.
  • Payment terms not specified; follow standard WB Police procurement practices.
  • Warranty/Support: On-site warranty from date of installation; OEM letterhead declaration mandatory.
  • No online pre-bid participation; pre-bid meeting communication restricted.
  • Compliance with OS, drivers, and warranty validation essential for bid acceptance.
  • Ensure OEM-authorized documents, serial-based activation verification, and WB office eligibility.

Key Specifications

    • Product category: Entry and Mid Level Laptop - Notebook (Q2); Computer Printer (V2)
    • OS: Microsoft Windows 11 Professional - 64-bit pre-loaded; OEM declaration required
    • Warranty: On-site warranty from date of installation; OEM letterhead warranty declaration
    • Demonstration: Physical demonstration at consignee location before technical evaluation
    • Service: 24-hour resolution time for reported complaints
    • Eligibility: OEM present in India for >10 years; provide incorporation certificate

Terms & Conditions

  • EMD: amount not disclosed; bidders to prepare per standard government EMD norms

  • Delivery: quantity variation up to 25%; delivery period calculated as specified in option clause

  • Demonstration: required pre-evaluation demonstration at consignee location

  • Warranty: on-site, with OEM declaration and system serial-based OS genuineness

  • OS/Driver availability: ensure drivers & firmware on OEM site with declarations

  • WB presence: bidder must have functional office in West Bengal

Important Clauses

Payment Terms

Payment terms follow standard government practice; no explicit percentages stated in provided data

Delivery Schedule

Delivery quantity may vary up to 25% at contract; extended delivery period calculated as (additional quantity/original quantity) × original delivery period, minimum 30 days

Penalties/Liquidated Damages

No explicit LD details provided; standard WB Police procurement penalties may apply for delays

Bidder Eligibility

  • OEM presence in India for more than 10 years with incorporation certificate

  • Functional office in West Bengal

  • Demonstration readiness at consignee location prior to technical evaluation

  • OS genuineness confirmed via system serial numbers post-installation

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Tender Data

Bid Details

Quantity

112

Category

Entry and Mid Level Laptop - Notebook

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Purchase Preference

No

MSE Purchase Preference

No

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

22

OEM Avg. Turnover

150

Past Performance

40 %

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Entry and Mid Level Laptop - Notebook (Q2) , Computer Printer (V2) (Q2)

Advisory Bank

ICICI

ePBG Percentage

3%

ePBG Duration (Months)

38

Pre-Bid & Qualification

Pre-Bid Date

28-10-2026 13:00:00

Pre-Bid Venue

DG's Conference Hall, Bhawani Bhawan, Kolkata, 27

Delivery Details

Max Delivery Days

25

Delivery Locations

1

Delivery Cities

Kolkata

Delivery Pincodes

700027

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Joy Biswas700027,31 Belvedere Road, Bhabani Bhawan, Alipore, KolkataKolkataWest Bengal7000275625-

Authority Records

HOME AND HILL AFFAIRS DEPARTMENT

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Documents 2

GeM-Bidding-10035963.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

West Bengal Police

Office Name

West Bengal Police Directorate

Grievance Contact

[email protected]

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates (similar laptop/printer supply)

4

Financial statements (as per bidder’s status)

5

EMD/Security deposit documentation (as applicable)

6

Technical bid documents demonstrating hardware specs

7

OEM authorization certificates (authorizations for WB region)

8

Warranty certificates on OEM letterhead with URL

9

OS installation declarations (Windows 11 Pro 64-bit) and genuineness confirmation

10

Demonstration readiness documents for pre-Evaluation

11

Proof of functional office in West Bengal

Frequently Asked Questions

Key insights about WEST BENGAL tender market

What documents are required for the West Bengal Police laptop tender in Kolkata?

Bidders must submit GST registration, PAN, experience certificates for similar laptop/printer supply, financial statements, EMD documents, technical bid, OEM authorizations, warranty certificates on OEM letterhead, OS declarations for Windows 11 Pro, and demonstration readiness for the consignee location.

How is the 25% quantity variation managed in this WB tender?

The purchaser may increase or decrease quantity up to 25% at contract; delivery time adjusts based on the formula (additional quantity/original quantity) × original delivery period, with a minimum 30 days, and may extend to the original delivery period.

What are the OS requirements for laptops in this West Bengal procurement?

Laptops must come pre-loaded with Microsoft Windows 11 Professional - 64-bit; provide an OEM declaration of genuine OS and post-installation OS genuineness verification using system serial numbers.

What qualifies as OEM eligibility for this laptop and printer tender?

OEM must have presence in India for more than 10 years and provide incorporation certificate; must have a functional office in West Bengal and offer on-site warranty from installation.

What is the demonstration requirement for bidders in this tender?

All bidders must arrange a physical demonstration of quoted items at the consignee location on the fixed date; non-compliance or non-suitability may render the bid non-responsive.

What warranty and post-sale support are required by this WB tender?

On-site warranty starts from installation; warranty declaration must be on OEM letterhead; provide OS genuineness confirmation with serial numbers after installation.

Are online pre-bid submissions allowed for this West Bengal police procurement?

No online pre-bid participation is entertained; bidders must attend pre-bid meeting and proceed with physical demonstrations as required.

What qualifies as technical compliance for this laptop/printer tender?

Submit technical compliance on OEM letterhead detailing offered specifications; validation will be against product datasheet or OEM India site; ensure drivers, firmware, and software are available on the OEM site with declarations.

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