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Ravenshaw University, Cuttack, under the Odisha Higher Education Department, invites bids for an Audio Digital Signal Processor (Q3) with scope including supply, installation, testing, commissioning, and operator training. The contract allows a 25% quantity uplift during procurement and the currency of contract at the same contracted rates. Delivery timelines hinge on original delivery period, with extensions calculated to a minimum of 30 days. The bid requires a robust on-site service framework and statutory clearances if applicable. This opportunity targets suppliers capable of end-to-end equipment deployment within a university research/education setting in Odisha.
Product: Audio Digital Signal Processor (Q3) – no explicit technical specs published
Quantity: 25% quantity flexibility during and after contract
Scope: Supply, Installation, Testing, Commissioning, Operator Training
Service: Dedicated toll-free support number; Escalation Matrix
Delivery: Original delivery period with possible extension; minimum extension time 30 days
Warranty/SLAs: Service personnel deployment; time-bound rectification per SLA
25% quantity increase/decrease right at bid and during currency at contracted rates
Scope includes installation, testing, commissioning, and operator training
Dedicated service support and escalation matrix required from bidder/OEM
Payment terms to be defined in ATC; compliance with SLA for timely service; potential advance/milestones to be specified in contract
Delivery period linked to original delivery order; additional time calculated by (Increased quantity ÷ Original quantity) × Original delivery period with a minimum 30 days
Penalties/LD to be detailed in ATC; SLA adherence critical for warranty support and timely commissioning
Experience delivering Audio Digital Signal Processors in education/government sectors
Demonstrated installation and commissioning of DSP hardware with operator training
Compliant with service support requirements (dedicated toll-free line and escalation matrix)
Quantity
8
Bid Type
Two Packet Bid
Bid Validity
60 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
15 Days
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
5
OEM Avg. Turnover
10
Past Performance
10 %
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Audio Digital Signal Processor (Q3)
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Cuttack
Delivery Pincodes
753003
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Kumar Sidhartha Kesav Varadwaj | 753003,Ravenshaw University, Cuttack, Odisha | Cuttack | Odisha | 753003 | 8 | 15 | - |
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Main Document
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar ADSP deployment
Financial statements (past 3 years or as required)
EMD/Security deposit documentation (as per ATC)
Technical bid documents demonstrating compliance with ADSP scope
OEM authorization / channel partner authorization (if applicable)
Key insights about ODISHA tender market
Bidders should prepare documents listed in the Terms: GST, PAN, experience certificates, financials, EMD, technical bid, and OEM authorizations. Ensure eligibility for supply, installation, testing, commissioning, training, and statutory clearances. Submit the bid through the GEM portal with the ATC terms visible.
Essential documents include GST certificate, PAN card, past performance certificates for DSP deployments, financial statements for the last 3 years, EMD documentation as per ATC, technical bid detailing installation and training capabilities, and OEM authorizations if applicable.
The purchaser may increase or decrease the bid quantity by up to 25% at the time of contract placement and during the contract period at the contracted rates, with delivery time adjusted proportionally and minimum 30 days extension when applicable.
Scope includes supply, installation, testing, commissioning of the Audio DSP and training of operators; may include statutory clearances if required during implementation.
Bidders must provide a dedicated toll-free service line and an Escalation Matrix for service support, ensuring timely response and warranty servicing as per the SLA.
The bidder must deploy adequate technical personnel for on-site servicing during warranty; SLAs define response and resolution times to ensure timely rectification of defects.
ATC terms are uploaded with the tender documents on the GEM portal; bidders must review the ATC to align delivery, warranties, and payment terms with contractual obligations.
Submit OEM authorization or channel partner authorization if the bidder is not the OEM; ensure the DSP device complies with applicable standards and warranty provisioning.