State Bank Of India EPABX System Annual Maintenance Tender Central Delhi 2026 – 25% Quantity/Duration Clause & Certificates
Bid Publish Date
17-Jul-2026, 6:09 pm
Bid End Date
27-Jul-2026, 7:00 pm
Value
₹3,00,000
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Categories
2
Tender Overview
The State Bank Of India invites bids for the Annual Maintenance service for EPABX System in Central Delhi, Delhi with an estimated value of ₹300,000. The procurement focuses on ongoing maintenance of the bank’s EPABX infrastructure, with a flexible scope clause allowing up to 25% change in quantity or contract duration. Bidders must meet document requirements and comply with buyer-specific terms; the contract supports potential scope expansion with consent. This opportunity targets vendors with experience in telecom switchgear maintenance and service delivery within government-adjacent financial services environments.
Technical Specifications & Requirements
- Product/Service: Annual Maintenance service for EPABX System (no detailed specs provided in the tender data).
- Estimated value: ₹300,000.
- Location: Central Delhi, Delhi.
- Delivery/Service scope: Routine maintenance, fault repair, preventive service, and service level adherence for EPABX systems.
- Conditions: BAC-quoted terms include a 25% increase/decrease in quantity or duration at contract issuance and during execution with bidder consent; AI-driven or standard service logistics are not specified.
- Documentation: Upload of required certificates is mandatory per ATC/Corrigendum; non-submission risks rejection.
- Compliance: Adhere to tender terms, including buyer-specified ATC, and any OEM/service-provider qualifications.
Terms, Conditions & Eligibility
- EMD: Not specified in the data provided.
- Bid validity and performance terms: As per Buyer Added Terms; quantity/ duration variation up to 25%; lumpsum scope may expand with consent.
- Certificates: Required certificates/documents must be uploaded; failure to provide may lead to rejection.
- Documents to submit: GST, PAN, prior maintenance experience, financials, and technical compliance certificates as mandated.
- Penalties/penalty regime: Not detailed in the supplied data; apply per standard supplier contract practices.
- Other: Buyer Added text-based ATC clauses apply; refer to NIT No: P&E/UPS/02 for additional terms.
Key Specifications
-
Product/service: EPABX System Annual Maintenance
-
Estimated value: ₹300,000
-
Location: Central Delhi, Delhi
-
Scope: Preventive maintenance, fault repair, service delivery adherence
-
Certification: Upload of required certificates per ATC
Terms & Conditions
-
25% quantity/contract duration variation permitted at issue and during execution
-
EMD amount not specified; verify at bid stage
-
Mandatory certificate uploads; non-submission risks rejection
Important Clauses
Payment Terms
Not specified in data; follow Buyer Added Terms and standard SBI procurement practices
Delivery Schedule
Maintenance services to be rendered per EPABX SLA; exact timelines not disclosed in tender data
Penalties/Liquidated Damages
Not detailed here; apply per contract terms and standard L&D provisions in SBI tenders
Bidder Eligibility
-
Experience in EPABX system maintenance and related telecom equipment
-
Compliance with GST and PAN registration
-
Financial stability demonstrated via recent financial statements
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance service - EPABX System
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
1
Payment Timelines
Payments shall be made to the Seller within 15 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Uday Pratap Singh | 110001,SBI, 5TH FLOOR, LOCAL HEAD OFFICE,11 SANSAD MARG | New Delhi | Delhi | 110001 | 1 | - | - |
Authority Records
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Documents 5
GeM-Bidding-9624237.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST certificate
PAN card
Experience certificates (EPABX system maintenance)
Financial statements (last 2-3 financial years)
EMD/Security deposit details (if applicable)
Technical bid documents and certifications
OEM authorizations (if required)
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for the SBI EPABX maintenance tender in Central Delhi 2026
Bidders should prepare GST registration, PAN, and experience certificates for EPABX maintenance; submit financial statements and technical compliance documents; ensure upload of required certificates per ATC; comply with the 25% quantity/duration variation clause and follow the NIT terms to participate.
What documents are required for SBI EPABX maintenance bid 2026
Required documents include GST certificate, PAN card, 3 years of maintenance experience in EPABX systems, financial statements for last 2-3 years, experience certificates, EMD or security deposit details if applicable, and OEM authorizations or certifications as mandated by NIT terms.
What are the technical specifications for SBI EPABX maintenance tender
The tender specifies maintenance of an EPABX system with routine preventive maintenance, fault repair, and SLA adherence. Exact hardware specs are not listed; bidders must demonstrate capability to service telecom switchgear and comply with standard service norms.
What is the EMD amount for SBI Delhi EPABX tender 2026
The EMD amount is not disclosed in the data provided. Bidders should verify the exact EMD or security deposit requirement during bid submission and ensure readiness to furnish payment as per SBI procurement rules.
What are the delivery terms for SBI EPABX annual maintenance
Delivery terms focus on ongoing maintenance services across the contract period. The tender allows up to 25% variation in quantity or duration; precise SLA timelines will be defined in the contract and order issuance.
How to ensure eligibility for SBI EPABX maintenance procurement in Delhi
Ensure eligibility by demonstrating relevant EPABX maintenance experience, submitting GST/PAN, providing financial statements, and obtaining OEM authorizations if required. Comply with the buyer-added ATC and attach all certificates to avoid rejection.
What standards or certifications are required for SBI Delhi tender
Specific standards are not enumerated; bidders should provide relevant certifications per ATC and NIT No: P&E/UPS/02, including any OEM or serviceability credentials and any ISI/ISO alignment if requested in supplementary documents.
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Documents 5
GeM-Bidding-9624237.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS