Home Department Madhya Pradesh Facility Management Services LumpSum Hospitality Ratlam 457001 2026
Bid Publish Date
10-Oct-2026, 3:58 pm
Bid End Date
20-Oct-2026, 4:00 pm
Value
₹1,60,000
Location
Progress
Tender Overview
The opportunity is issued by the Home Department, Madhya Pradesh for Facility Management Services (LumpSum Based) with a focus on Hospitality in Ratlam (PIN 457001). Estimated value is ₹160,000. The procurement emphasizes a lump-sum service contract where consumables are to be supplied by the buyer, and the scope may include up to a 25% increase in quantity or duration at the buyer’s discretion. A dedicated service support line and an escalation matrix must be provided by the bidder or OEM, with the service office required to be located within the consignee state. The tender data mentions related items like HBP-9030 Monitor Machine, but no BOQ items are listed. The procurement aims to secure compliant management of hospitality services under state government guidelines, with the potential for scope expansion subject to consent. This tender includes ATC and SOW attachments that bidders should review for specific deliverables and compliance. The opportunity is targeted to contractors capable of managing lump-sum FM services with local presence and responsive support infrastructure.
Technical Specifications & Requirements
- Product/Service: Facility Management Services (LumpSum) with emphasis on Hospitality; related to HBP-9030 Monitor Machine context; consumables to be provided by buyer.
- Contract terms: 25% variation in quantity or duration possible during contract issuance and execution; scope expansion requires bidder consent for lump-sum contracts.
- Support & presence: Dedicated toll-free service number and a formal Escalation Matrix; service office must be located in the same state as the consignee.
- Attachments: SOW and ATC documents supplied by buyer; bidders must review for precise deliverables and compliance requirements.
- BOQ: No items listed; implies a broad FM/hospitality scope rather than itemized product quantities.
- Location: Ratlam, Madhya Pradesh; estimated value remains at the stated ₹160,000.
Terms, Conditions & Eligibility
- EMD: Amount not disclosed in available data; bidders should verify during submission.
- Variation: Up to 25% increase in contract quantity or duration post-issue; expansion requires consent.
- Service posture: Dedicated support line and Escalation Matrix to be provided by bidder/OEM; local office in the state required with documentary evidence.
- SOW/ATC: Review attachments for scope of work and terms; consumables by buyer; no BOQ to anchor pricing.
- Documentation: Ensure readiness of basic compliance and service capability credentials as per terms; verify submission checklist with the procuring department.
- Delivery & payment: Not specified in available data; bidders should seek clarification during bid process.
Key Specifications
-
- Category: LumpSum Facility Management Services (Hospitality) with consumer-provided consumables
-
- Estimated value: ₹160,000
-
- Variation clause: 25% increase in quantity/duration allowed
-
- Support: Dedicated toll-free number and Escalation Matrix required
-
- Office presence: Service provider office in the consignee's state (documentary evidence required)
-
- BOQ: Not listed; implies service-centric scope rather than itemized goods
-
- Attachments: Review SOW and ATC for precise deliverables
Terms & Conditions
-
Clause mandates 25% scope/duration variation at contract issue and execution
-
Dedicated service support line and escalation matrix required
-
State-level service office with documentary evidence is mandatory
Important Clauses
Payment Terms
Not specified in available data; verify during bid submission with procurement authority
Delivery Schedule
Not specified; refer to SOW for delivery and performance milestones
Penalties/Liquidated Damages
Not specified; confirm any LD terms during tender clarification
Bidder Eligibility
-
Proof of local office presence in Madhya Pradesh
-
Experience in facility management or hospitality services (similar contracts preferred)
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Financial viability to support lump-sum FM operations
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Services - LumpSum Based - Hospitality; HBP-9030 Monitor Machine; Consumables to be provided by buyer
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Ratlam
Delivery Pincodes
457226
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sunil Waskel | 457226,24 battalion saf jaora district ratlam (m.p.),457226 | Ratlam | Madhya Pradesh | 457226 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 7
GeM-Bidding-10016216.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates (relevant hospitality/FM services)
Audited financial statements / financial viability documents
EMD documents (if applicable per final tender terms)
Technical bid documents demonstrating capability & approach
OEM authorizations (if bidding on behalf of a service provider)
Proof of local office presence in Madhya Pradesh (state-level evidence)
Frequently Asked Questions
Key insights about MADHYA PRADESH tender market
How to bid for facility management services tender in Ratlam MP 2026
Bidders should review the SOW and ATC attachments, confirm the lump-sum scope, and prepare documents: GST, PAN, financials, experience proofs, and OEM authorizations. Ensure a local MP office is evidenced, and provide a dedicated toll-free service line as part of the technical bid.
What documents are required for MP Home Department FM tender submission
Submit GST registration, PAN, audited financial statements, experience certificates showing hospitality/FM work, technical bid detailing approach, and evidence of a local MP office. Include OEM authorization if representing a manufacturer, and EMD documents if applicable per final terms.
What are the 25% variation terms in MP facility management tender
The buyer may increase contract quantity or duration by up to 25% at issue and execution. Any scope expansion in a lump-sum contract requires consent from the service provider, ensuring the revised value remains acceptable to both parties.
What is the estimated contract value for the MP Ratlam FM tender
The tender indicates an estimated value of ₹160,000. Suppliers should align pricing to a lump-sum framework and plan for possible 25% scope adjustment while negotiating terms based on SOW and ATC attachments.
What service support requirements are in the MP tender
Bidder/OEM must provide a dedicated toll-free service number and an escalation matrix. An office of the service provider must be located within the same state as the consignee, with documentary evidence submitted.
Where can I find the SOW and ATC documents for this tender
SOW and ATC are attached in the tender attachments. Bidders should click the link in the tender portal to view these files, which detail the scope of work, deliverables, and compliance requirements for hospitality FM services.
Is consumable supply handled by the buyer in this MP tender
Yes. The tender specifies that consumables are to be provided by the buyer, so bidders should focus on service delivery and support while planning for consumable coordination and waste management per the SOW.
What is the local presence requirement for MP service providers?
The tender requires a service provider office within Madhya Pradesh and documentary evidence of state presence. This ensures timely support, escalation handling, and compliant local service delivery.