Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp
N/a
NAINITAL, UTTARAKHAND
Posted:
19 June 2025
Closed:
10 July 2025
GEM
GEM
Debts Recovery Tribunal Dehradun Annual Maintenance Service for Desktops Laptops & Peripherals Dehradun Uttarakhand 2025
Bid Publish Date
29-Oct-2025, 5:55 pm
Bid End Date
13-Nov-2025, 2:00 pm
Location
Progress
Issue29-Oct-2025, 5:55 pm
Technical11-Dec-2025, 1:35 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Categories
2
Tender Overview
Organization: Debts Recovery Tribunal Dehradun, under the Department of Financial Services, seeks an Annual Maintenance Service contract for Desktops, Laptops and Peripherals (Desktop PC; hp) located in Dehradun, Uttarakhand. The procurement scope covers ongoing maintenance of office IT assets; no BOQ items are listed. A local service presence is required, with evidence of a service office in the same state as the consignee. This tender emphasizes service availability and timely support as differentiators in a relatively scope-limited AMC.
Technical Specifications & Requirements
- No explicit hardware specifications or itemized BOQ are provided.
- Required service capability includes desktop, laptop, and peripheral maintenance for HP systems.
- The contract requires the service provider to have an office in the Consignee's state (Uttarakhand) with documentary evidence.
- Compliance with bid documentation and ATC/Corrigendum terms is mandatory to avoid rejection.
- While exact SLAs are not disclosed, suppliers should prepare for standard AMC delivery, fault diagnosis, timely repair, and parts availability for HP desktops/laptops.
- Emphasize experience in government AMC environments and ability to respond within typical escalation timelines.
Terms, Conditions & Eligibility
- Office presence requirement: Service provider must have an office in Uttarakhand; attach documentary evidence.
- Certificates/documents: Upload all certificates sought in the Bid document, ATC, and any corrigenda.
- Eligibility hinges on submission readiness and demonstrated local service capability; no EMD value is listed in the data provided, so bidders should verify exact EMD requirement in official ATC.
- Ensure compliance with all terms and conditions and provide timely delivery of AMC services in Dehradun district.
- Prepare to meet standard corporate documentation and security/verification norms for government tenders.
Key Specifications
-
Product/service category: Annual Maintenance Service for Desktops, Laptops and Peripherals (Desktop PC; HP)
-
Location requirement: Service provider office must be located in Uttarakhand (consignee state)
-
Documentation: Upload all certificates sought in Bid document, ATC and Corrigendum
-
No BOQ items available; scope inferred as AMC for HP desktops/laptops and accessories
-
Standards/Quality: Not specified in tender data; bidders should rely on standard AMC SLAs and OEM compatibility
-
Eligibility: Demonstrated local service capability and timely response for government AMC projects
-
Delivery/Support: On-site or remote diagnostics per standard AMC practices; ensure parts availability
Terms & Conditions
-
EMD amount not disclosed in available data; verify in official ATC
-
Office in Uttarakhand required; documentary evidence must be submitted
-
Upload all bid certificates and corrigenda as per Bid document
Important Clauses
Payment Terms
Not specified in provided data; bidders should confirm in ATC and official bid documents
Delivery Schedule
Not specified; AMC typically expects timely response and on-site support within standard SLA windows
Penalties/Liquidated Damages
Not specified; bidder to verify in ATC; typical government AMC agreements include service level penalties
Bidder Eligibility
-
Must have an office in Uttarakhand with verifiable address
-
Experience in annual maintenance services for desktops and laptops, preferably HP hardware
-
Ability to provide required certificates and documentation as per ATC/Corrigendum
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp
Authority Records
MINISTRY OF FINANCEFINANCIAL SERVICES DEPARTMENTDEBTS RECOVERY TRIBUNAL
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 3
GeM-Bidding-8526554.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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(Historical Results)
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Tender Results
Loading results...
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates in similar AMC for desktops/laptops
4
Financial statements and turnover details
5
Technical bid documents and HP OEM authorizations (if required)
6
Service office address proof in Uttarakhand
7
Any bid-specific certificates requested in ATC/Corrigendum
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | A H INFOTECH Under PMA | 12-11-2025 13:35:40 | |
| 2 | HCS TECHNOLOGIES Under PMA | 04-11-2025 07:32:36 | |
| 3 | HMRC INDUSTRY PRIVATE LIMITED Under PMA | 12-11-2025 14:30:25 | |
| 4 | JAYASAN INFOWARE PRIVATE LIMITED Under PMA | 12-11-2025 16:21:21 | |
| 5 | JBS TECHNOLOGY PRIVATE LIMITED Under PMA | 13-11-2025 12:37:37 | |
| 6 | PRECEDENCE IT SERVICES Under PMA | 13-11-2025 12:51:49 | |
| 7 | U S INFOTECH Under PMA | 10-11-2025 15:24:39 |
Frequently Asked Questions
Key insights about UTTARAKHAND tender market
How to bid for the Debts Recovery Tribunal AMC tender in Dehradun 2025
Bidders must submit all bid certificates, program-specific ATC documents, and corrigenda. Ensure a Uttarakhand service office is evidenced, provide HP-compatible AMC capabilities, and attach GST, PAN, experience certificates, and financials. Verify any EMD requirements in the official ATC and maintain compliance with document upload deadlines.
What documents are required for the Dehradun Desktops Laptops AMC bid 2025
Submit GST registration, PAN card, experience certificates for similar AMCs, financial statements, HP OEM authorizations if required, and proof of Uttarakhand service office. Include technical bid documents and any bid-specific certificates requested in the ATC and Corrigendum.
What are the technical specifications for HP desktops in this tender
The tender provides no itemized HP specs; bidders should prepare for standard AMC coverage of HP desktops and laptops, with diagnostics, on-site service, and parts availability. Emphasize OEM compatibility, service SLAs, and prompt response times, aligning with typical government AMC expectations.
When is the delivery/fault response timeline for the Uttarakhand AMC
The data does not specify exact SLAs; bidders should anticipate standard government AMC timelines, typically within 24-48 hours for on-site visits and 72 hours for remote diagnostics, while confirming in the official ATC and terms.
What is the EMD requirement for this Dehradun procurement
EMD amount is not disclosed in the provided data; verify the exact value in the official ATC. Prepare to submit the EMD via the specified payment method as per ATC guidelines to avoid bid rejection.
What are the eligibility criteria for service providers in Dehradun
Eligibility requires a Uttarakhand-based service office, evidence of compliance with bid terms, and demonstrated experience in HP desktop/laptop AMCs. Prepare to upload all certificates, including GST, PAN, and experience proofs, as requested in the ATC.
How to verify submission requirements for bid documents
Cross-check the Bid Document, ATC, and any Corrigendum for required certificates and documents. Ensure all uploads are complete before the deadline, including GST, PAN, experience proofs, financials, and OEM authorizations if mandated.
What are the payment terms for the service contract in Dehradun
Payment terms are not specified in the available data; bidders should refer to the official ATC for exact settlement schedules, milestones, and any advance payments coupled with delivery/acceptance criteria.
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Documents 3
GeM-Bidding-8526554.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS