BSNL Portal DOT Haridwar Facility Management Service Tender 2026 for Housekeeping Unskilled & Skilled Personnel
Bid Publish Date
18-Jun-2026, 4:15 pm
Bid End Date
09-Jul-2026, 4:00 pm
EMD
₹5,16,230
Value
₹2,06,49,208
Location
Progress
Key Highlights
- • Organizational scope: BSNL Portal, Department of Telecommunications, Haridwar, Uttarakhand
- • Service category: Facility Management Service - Manpower based (Version 2) – Commercial
- • Staffing: Housekeeping, both Unskilled and Skilled personnel
- • Estimated contract value: ₹20,64,92,08.41; EMD: ₹5,16,230
- • Quantity/duration flexibility: up to 25% at contract issue and post-issue
- • No BOQ items available; readiness for dynamic staffing and SLAs
- • ATC/terms: Buyer-uploaded ATC; ensure compliance with additional clauses
- • Delivery terms: To be aligned with DOT and government procurement norms
- • Compliance: Emphasis on timely service, continuity, and DOT standards
Tender Overview
Bharat Sanchar Nigam Limited Portal(bsnl), under the Department Of Telecommunications, invites bids for Facility Management Service- Manpower based (Version 2) in HARIDWAR, UTTARAKHAND. The scope targets Commercial housekeeping with both Unskilled and Skilled manpower categories. Estimated contract value is ₹20,649,208.41 with an EMD of ₹516,230. The procurement includes potential quantity/duration adjustments up to 25% at contract issue and subsequent modifications. Boiled down, bidders provide manpower services for cleaning, support, and related housekeeping tasks at BSNL facilities in Haridwar. The absence of BOQ items suggests a dynamic staffing scope aligned to contract needs. The tender emphasizes service continuity, compliance and responsiveness in a government facility context.
Technical Specifications & Requirements
- Product/Service: Facility Management Service- Manpower based (Version 2) for Housekeeping (Commercial);
- Categories: Unskilled and Skilled housekeeping personnel;
- Location: Haridwar, Uttarakhand; service delivery aligned to BSNL DOT norms;
- Estimated Value: ₹20,649,208.41; EMD: ₹516,230;
- ATC/ATC-linked terms: As per buyer-specified terms; no explicit BOQ items; quantity/duration may be adjusted by up to 25%;
- Vendor scope: Staffing, supervision, and house-keeping operations; ensure compliance with government procurement standards;
- Compliance: Adherence to tender terms, potential scope expansion, and timely service delivery;
- Standards/Certifications: Not explicitly listed; bidders should align with general government FM service norms and DOT guidelines.
Terms, Conditions & Eligibility
- EMD: ₹516,230 to be submitted with bid;
- Quantity/Duration flexibility: up to 25% change at issue and post-issue;
- Service Type: Manpower-based housekeeping for commercial facilities;
- ATC: Buyer-uploaded additional terms;
- BOQ Items: Total Items: 0 (no itemized BoQ data provided);
- Delivery/Performance: Not explicitly defined beyond standard contract compliance; bidders should prepare scalable staffing plans and robust SLAs.
- Payment Terms: Not specified in provided data; bidders should anticipate government payment norms and confirm in bid documents;
- Warranty/Penalties: Not specified; bidders should seek clarity in ATC and contract to cover service levels and penalties.
- Eligibility: General government FM service eligibility applies; ensure valid registrations and required prior experience for similar housekeeping contracts.
Key Specifications
-
Facility Management Service- Manpower based (Version 2) for Housekeeping
-
Categories: Unskilled and Skilled housekeeping personnel
-
Estimated value: ₹20,649,208.41; EMD: ₹516,230
-
Delivery: Haridwar, Uttarakhand; compliance with government norms
-
Flexibility: Scope adjustment up to 25% at award and post-award
Terms & Conditions
-
EMD amount of ₹516,230 must be submitted with bid
-
Contract quantity/duration may be increased up to 25%
-
BoQ contains zero items; staffing scope guided by DOT requirements
-
ATC documents uploaded by buyer; comply with additional terms
-
No explicit payment terms; anticipate standard government norms
Important Clauses
Payment Terms
Not specified in data; bidders should verify in ATC and contract; expect government payment norms and milestone-based payments.
Delivery Schedule
Not specified; prepare scalable staffing with SLAs aligned to DOT/BSNL facility needs.
Penalties/Liquidated Damages
Not specified; check ATC for penalty structure or LD terms and response-time metrics.
Bidder Eligibility
-
Experience in providing manpower-based housekeeping or FM services in government or large commercial campuses
-
Financial stability evidenced by financial statements
-
Valid GST and PAN; compliance with local regulatory requirements
-
Ability to mobilize unskilled and skilled housekeeping staff at scale
Tender Data
Bid Details
Quantity
77
Bid Type
Two Packet Bid
Bid Validity
150 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
62
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Service- Manpower based (Version 2) - Commercial; Housekeeping; Unskilled , Facility Management Service- Manpower based (Version 2) - Commercial; Housekeeping; Skilled
Advisory Bank
PUNJAB NATIONAL BANK
ePBG Percentage
5%
ePBG Duration (Months)
18
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Haridwar
Delivery Pincodes
249401
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Rakesh Singh | 249401,Main Telephone Exchange Building Behind Roadways Bus Stand Mayapur Haridwar | Haridwar | Uttarakhand | 249401 | 75 | - | Minimum daily wage (INR) exclusive of GST : 556 Bonus (INR per day) : 0 EDLI (INR per day) : 0 EPF Admin Charge (INR per day) : 0 Optional Allowances 1 (INR per day) : 0 Optional Allowances 2 (INR per day) : 0 Optional Allowances 3 (INR per day) : 0 ESI (INR per day) : 18.07 Number of working days in a month : 26 Provident Fund (INR per day) : 72.28 Tenure/ Duration of Employment (in months) : 12 |
Authority Records
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Documents 6
GeM-Bidding-9486631.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar housekeeping or FM staffing projects
Financial statements (audited or certified)
EMD submission evidence (bank guarantee/online payment receipt)
Technical bid documents illustrating capability to provide manpower
OEM authorizations or agency agreements if required for staffing
Any DOT/BSNL standard compliance certificates (if applicable)
Frequently Asked Questions
Key insights about UTTARAKHAND tender market
How to bid for Haridwar housekeeping tender in 2026?
To bid for the Haridwar housekeeping tender, prepare documents listed under required_documents, ensure EMD of ₹516,230, and align staffing plans to cover Unskilled and Skilled roles. Expect 25% quantity flexibility; confirm ATC terms in the contract and submit technical bid with staffing capability and compliance with DOT guidelines.
What are the eligibility criteria for BSNL Haridwar facility management?
Eligibility includes prior experience in manpower-based housekeeping, valid GST and PAN, audited financial statements, and ability to mobilize both unskilled and skilled staff. Demonstrate financial stability and capacity to scale staffing for government facility requirements in Haridwar.
Which documents are required for submission in this tender?
Submit GST certificate, PAN, experience certificates for similar projects, financial statements, EMD proof, technical bid detailing staffing capability, and any OEM authorizations or DOT/BSNL compliance certificates relevant to housekeeping services.
What is the estimated contract value and EMD amount?
The estimated contract value is ₹20,649,208.41 and the EMD amount is ₹516,230. Bidders must submit the EMD as specified, and ensure bid alignment with the overall value while planning manpower deployment for Haridwar facilities.
Are there quantity adjustments allowed in this tender?
Yes, quantity and/or duration may be increased up to 25% at the time of contract issue and post-award, subject to buyer consent and service scope extensions for housekeeping staffing in Haridwar.
What are the payment terms for BSNL Haridwar facility management?
Exact payment terms are not specified in the data; bidders should expect standard government norms and verify terms in ATC. Prepare for milestone-based payments linked to staffing deployment and service delivery in Haridwar.
What standards or certifications are required for staffing?
No explicit standards listed; align with general DOT/BSNL procurement norms for housekeeping staffing. Ensure compliance with local regulatory requirements, GST, and CAN be complemented by typical service-level agreements and performance monitoring.
What is the scope of work for unskilled vs skilled staff?
The tender specifies separate staffing categories: Unskilled and Skilled housekeeping personnel. The scope likely includes cleaning, waste management, surface sanitization, and facility upkeep, with distinctions in training and supervision expected in the contract.