Bid Publish Date
10-Sep-2026, 5:33 pm
Bid End Date
21-Sep-2026, 6:00 pm
Value
₹3,10,000
Location
Progress
Council of Scientific and Industrial Research (CSIR), under the Department of Scientific and Industrial Research, invites bids for a Customized AMC/CMC for a pre-owned ICP-MS instrument, iCAP-RQ (serial ICAPRQ01193) from Thermo Fisher Scientific India Pvt Ltd. Estimated value is ₹3,10,000 with a six-monthly maintenance cadence. The procurement focuses on an annual maintenance contract (AMC) covering spare parts, service visits, calibration, and remote support for the instrument’s uptime. Location is not specified in the data; bidders should assume national scope within India. The tender emphasizes OEM authorization and service capability by the original equipment manufacturer. The lack of BOQ items suggests a service-centric agreement rather than a replacement purchase, with emphasis on continuity and compliance in instrument uptime.
OEM-authorized service provider for Thermo Fisher ICP-MS instruments
Experience in AMC/CMC for pre-owned analytical instruments
Financial capability to sustain multi-year AMC commitments
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
5 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - ICP-MS INSTRUMENT, iCAP - RQ serial no : ICAPRQ01193; THERMO FISHER SCIENTIFIC INDIA PVT LTD; Annual Maintenance Contract (AMC); Six-Monthly; No
Delivery Locations
1
Delivery Cities
Bhavnagar
Delivery Pincodes
364001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Vankar Jayeshkumar Chaganlal | 364001,Kind Attention Stores and Purchase CSIR-Central Salt & Marine Chemicals Research Institute Gijubhai Badheka Marg Bhavnagar 364001 | Bhavnagar | Gujarat | 364001 | 1 | - | Number of months within the contract period for which service is required : 12 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST certificate
PAN card
Experience certificates for prior AMC/CMC of ICP-MS instruments
Financial statements (last 2-3 years)
EMD documents (as applicable; confirm amount/format)
Technical bid documents outlining AMC scope and SLAs
OEM authorization/MA certificate from Thermo Fisher Scientific India Pvt Ltd
Service capability proof and past performance reports
Bidders must submit OEM authorization from Thermo Fisher Scientific India, GST, PAN, experience certificates for ICP-MS AMC, and financials. Provide a detailed AMC scope, SLAs, on-site response times, and calibration procedures. Include any required EMD and maintain compliance with OEM service guidelines for iCAP-RQ.
Required documents include GST registration, PAN, two years of financial statements, OEM authorization from Thermo Fisher, technical bid detailing AMC scope, past performance records, and experience in ICP-MS maintenance. Also attach service-level agreements and suggested payment terms aligned to CSIR norms.
AMC terms cover calibration, routine servicing, software/firmware updates, parts replacement where needed, and remote support. Response times should align with OEM guidelines; ensure on-site visits at six-month intervals with documented service reports and SLA-based penalties if service is delayed.
Submit OEM authorization/certification from Thermo Fisher Scientific India Pvt Ltd, including name, designation, address, email, and phone. This verifies capability to service the iCAP-RQ instrument and ensures compliance with brand standards for AMC.
Estimated value is ₹3,10,000 for the AMC; however, specific payment terms are not disclosed. Propose standard CSIR terms, with milestones tied to service deliverables and acceptance of monthly invoice cycles following on-site visits and service completion reports.
Demonstrate OEM authorization, relevant ICP-MS maintenance experience, and financial stability. Provide calibration procedures, SLAs, and past client references for Thermo Fisher iCAP-RQ or similar models. Ensure compliance with OEM guidelines and CSIR procurement policies.
Deliverables include on-site calibration, routine service, software/firmware updates, spare parts as required, and a detailed service report after each visit. SLA metrics should include response time, visiting schedule, and availability of critical components under the AMC.
EMD requirements are not explicitly stated; bidders should confirm with CSIR procurement. If required, prepare the EMD as per tender norms and ensure submission along with GST, PAN, OEM authorization, and technical bid documents.