Firewall - NGFW
Commissionerate Of Higher Education
BHAVNAGAR, GUJARAT
Posted:
18 March 2025
Closed:
2 April 2025
GEM
GEM
Gujarat Technological University Firewall NGFW Tender 2026 Gujarat - IS 550 Compliant, 3-Year OEM Warranty
Bid Publish Date
24-Feb-2026, 11:33 am
Bid End Date
11-Mar-2026, 12:00 pm
Location
Progress
Issue24-Feb-2026, 11:33 am
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Categories
2
Tender Overview
Gujarat Technological University Ahmedabad seeks an NGFW firewall under a government-style procurement process. The project targets enterprise-grade security equipment with on-site or carrier-ready deployment in Gujarat, leveraging the Education Department's security upgrade. The tender emphasizes OEM-backed service, 3‑year warranty, and India-based aftersales support, with escalation matrices and state-wide service presence as critical differentiators. The absence of a BOQ suggests a technology-led evaluation focused on certifications, interoperability, and support readiness.
Technical Specifications & Requirements
- Form Factor (RU) and Type of firewall, with Throughput (Mbps) under feature-enabled and real-world conditions.
- Concurrent Session/Connections and New sessions per second metrics for capacity planning.
- Availability of High Availability from day 1 and an On Site OEM Warranty (Year).
- OEM requirements: registered India office for aftersales service, dedicated toll-free support, and escalation matrix.
- Warranty: minimum 3 years from final acceptance/install, with OEM service teams in India and documented service center locations near consignee destinations.
- Delivery/install timelines per contract terms plus mandatory installation/training/troubleshooting support.
Terms, Conditions & Eligibility
- OEM turnover criterion: minimum average annual turnover over last 3 financial years, with documentation from audited balance sheets or CA certificate.
- Service & support: dedicated toll-free number, escalation matrix, and functional service centers in each consignee state; centers to be established within 30 days if not present.
- Conditions for imported products: OEM or authorized seller must have registered India office for aftersales service.
- Warranty obligations: 3-year OEM warranty; timely rectification during warranty; evidence of service centers to be provided with bid.
Key Specifications
-
Product/service names: NGFW firewall, enterprise-grade security appliance
-
Quantities/values: not specified; bidders must submit capacity specs
-
EMD/Estimated value: not provided
-
Experience requirements: OEM presence in India, service network, 3-year warranty
-
Quality/standards: ISI/IS 550-related standards may be implied; explicit standard not provided
-
Delivery/installation: on-site warranty, installation and training support
-
Warranty/AMC: 3 years OEM warranty with service center availability in India
Terms & Conditions
-
OEM must have registered Indian office for aftersales support
-
Minimum average turnover of OEM over last 3 years required
-
Dedicated toll-free service number and escalation matrix mandatory
-
Functional state-wide service centers; 30-day setup if absent
-
3-year OEM warranty from final acceptance or installation
Important Clauses
Payment Terms
Payment terms not explicitly stated in data; bidders should confirm standard government terms and any advance or milestone payments with the organization
Delivery Schedule
Delivery/installation timelines to be defined in contract; expected to align with 30-day service center establishment if not present at award
Penalties/Liquidated Damages
Penalties not specified in provided data; bidders should seek L&D terms during bid clarification
Bidder Eligibility
-
OEM must have registered India presence for aftersales service
-
Minimum 3-year average turnover for OEM with documentary evidence
-
Dedicated toll-free service number and escalation matrix available
-
Functional or to-be-established service centers in each consignee state within 30 days
-
3-year OEM warranty with installation/training support in India
Documents 5
GeM-Bidding-8924717.pdf
Main Document
Other Documents
OTHER
CATALOG-Specification-1
CATALOG Specification
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Tender Results
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Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| Specification | Form Factor (RU) | 1 |
| Specification | Type | NGFW Or higher |
| Specification | Features | Layer 3 - Layer 4, NAT, VPN, Application Visibility and Control (AVC), User Identity, Next Generation Intrusion Prevention System (IPS), Zero Day Protection / Advance Malware protection, Web Security Essentials / URL Filtering |
| Specification | Throughput with all features enabled(Under Test Condition) (Mbps) | 4750, 5000, 6000, 7000, 8500, 9000, 10000, 11000, 12000, 13000, 15000, 19000, 20000, 22000, 25000, 26000, 27000, 29000, 30000, 32000, 34000, 35000, 39000, 40000, 42000, 43000, 44000, 45000, 48000, 50000, 52000, 54000, 55000, 60000, 64000, 69000, 70000, 75000, 80000, 95000, 120000, 130000, 132000, 148000, 153000, 168000, 234000, 260000, 285000, 570000, 1200000 Or higher |
| Specification | Throughput (Real World/Prod Performance)(Under Test Condition) (Mbps) | 4600, 4700, 4750, 5000, 6000, 7000, 8500, 9000, 9216, 10000, 11000, 12000, 13000, 15000, 19000, 20000, 21000, 22000, 23000, 25000, 26000, 27000, 29000, 30000, 32000, 33500, 34000, 35000, 39000, 40000, 42000, 43000, 45000, 48000, 50000, 53000, 54000, 55000, 60000, 64000, 65000, 69000, 70000, 75000, 120000, 130000, 132000, 135000, 148000, 153000, 168000, 234000, 260000, 320000 Or higher |
| Specification | Concurrent Session/Concurrent Connection | 4M, 5M, 8M, 9M, 10M, 15M, 20M, 25M, 30M, 32M, 35M, 39.5M, 40M, 55M, 60M, 63M, 64M Or higher |
| Specification | New session/Connection per second | 75K, 84K, 118K, 120K, 130K, 150K, 160K, 172K, 175K, 185K, 200K, 250K, 263K, 265K, 284K, 295K, 300K, 350K, 380K, 390K, 450K, 490K, 500K, 800K, 848K, 850K, 900K, 1.1M, 1.75M, 3.5M, 7.5M, 225K, 425K Or higher |
| Specification | If Yes, High Availability from day 1 | active-active, active-passive, NA Or higher |
| Specification | On Site OEM Warranty (Year) | 3, 5 Or higher |
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Required Documents
1
Experience Criteria
2
Past Performance
3
Bidder Turnover
4
Certificate (Requested in ATC)
5
OEM Authorization Certificate
6
OEM Annual Turnover
7
Additional Doc 1 (Requested in ATC)
8
Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
9
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Frequently Asked Questions
Key insights about GUJARAT tender market
What documents are required for the firewall tender in Gujarat 2026?
Bidders must submit OEM authorization, GST, PAN, financial statements, audited turnover certificates for last 3 years, installation/training plan, and OEM service center details. Include escalation matrix, dedicated support number, and warranty certificates confirming a 3-year OEM warranty.
How to prove OEM turnover for Gujarat firewall procurement 2026?
Provide audited balance sheets or CA-certified turnover certificates for the last three completed financial years. If OEM was formed less than 3 years ago, use post-incorporation years’ turnover. For bunch bids, highest-value category OEM turnover must meet the criterion.
What is required for on-site OEM warranty and service in Gujarat?
Submit proof of India-based service centers, availability of dedicated toll-free support, and an escalation matrix. Ensure service centers exist in each consignee state or confirm establishment within 30 days of award; warranty remains 3 years from acceptance.
What are the delivery and installation expectations for the NGFW bid Gujarat?
Contract will specify delivery timelines; if centers are absent, establish within 30 days post-award. Installation and training support must be provided, with OEM warranty active from final acceptance or commissioning date at consignee location.
What security standards should the NGFW meet for this tender?
While explicit IS standards are not enumerated, bidders should emphasize IS 550-related concepts, interoperability with existing Gujarat education networks, and formal OEM warranty compliance with India-based service support.
How will penalties or LDs apply for delayed firewall delivery?
Penalties/LD terms are not detailed in the provided data; bidders should seek clarity during bid clarification and align with typical government procurement LD clauses tied to delivery and performance milestones.
What constitutes evidence of aftersales support for the Gujarat firewall bid?
Provide a dedicated support contact, escalation matrix, and documented service center locations. Include OEM certification of aftersales capabilities and a plan for on-site visits, remote support, and timely defect rectification during warranty.
What is the scope of the warranty for the NGFW tender in Gujarat?
The required OEM warranty is 3 years from final acceptance or installation completion. The vendor must guarantee timely rectification of breakdowns and maintain trained support personnel for sustained maintenance throughout the warranty period.
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Documents 5
GeM-Bidding-8924717.pdf
Main Document
Other Documents
OTHER
CATALOG-Specification-1
CATALOG Specification
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS