Indian Navy Telemedicine System Repair Tender Mumbai Maharashtra 2026 - Port Of Call Mumbai & Site Visit Required
Bid Publish Date
16-Oct-2026, 10:11 pm
Bid End Date
24-Oct-2026, 10:00 am
Value
₹5,53,350
Location
Progress
Key Highlights
- • Operational port: Mumbai, Maharashtra with post-award work at Mumbai port
- • Site survey certificate mandatory for technical bid qualification
- • Office location requirement: Service provider must have Maharashtra presence
- • Dedicated toll-free service support number and escalation matrix required
- • No BOQ items; emphasis on repair/maintenance scope and logistics readiness
- • 24-hour prior email notification for port access information
- • Financial integrity: bidder must not be in liquidation or bankruptcy
Tender Overview
The Indian Navy invites bids for the repair, maintenance and installation services of a telemedicine system located in Mumbai, Maharashtra. Estimated value is ₹553,350. The procurement requires a service provider with an office in the state of consignee and a dedicated toll-free service line. A mandatory site visit to ships compartments is required for technical qualification, with a site survey certificate issued to the buyer. Post-award work will occur at the port of Mumbai, with advance notice by email. This scope emphasizes on-site reliability, rapid escalation, and robust post-implementation support.
Technical Specifications & Requirements
- Service category: Repair, maintenance and installation of a telemedicine system
- Location/port of call: Mumbai, Maharashtra; work executed at Mumbai port
- Service provider prerequisites: Office in Maharashtra; dedicated toll-free support number; escalation matrix for service support
- Site survey: Mandatory site visit to ships compartments; site survey certificate required for technical bid qualification
- Communication: Escalation matrix with telephone numbers for service support; post-award information via email 24 hours prior
- BOQ: No items listed; no quantities specified; emphasis on service scope and readiness
- Additional context: No technical specifications published in tender text; focus on readiness, logistics, and service-level commitments
Terms & Eligibility
- EMD: Not specified in provided data
- Financial standing: Bidders must not be under liquidation or similar proceedings
- Availability: Service provider office must be located in Maharashtra; documentary evidence required
- Support commitments: Dedicated toll-free number and escalation matrix mandatory
- Site obligation: Mandatory site survey certificate for technical qualification
- Post-award: Work at Mumbai port with 24-hour advance email notice for information
- Documentation: Full bid submission must demonstrate technical readiness and regional presence
Key Specifications
-
Product/Service: Telemedicine system repair, maintenance and installation
-
Estimated value: ₹553,350
-
Location: Mumbai, Maharashtra; port of call for post-award work
-
Service prerequisites: Maharashtra-based office, toll-free support, escalation matrix
-
Site visit: Mandatory to ships compartments; site survey certificate required for technical bid qualification
Terms & Conditions
-
Office must be in Maharashtra; documentary proof required
-
Dedicated toll-free support number and escalation matrix mandatory
-
Site survey certificate required for technical qualification
-
Post-award work to be conducted at Mumbai port with 24-hour advance notification
Important Clauses
Payment Terms
Not specified in provided data
Delivery Schedule
Work to be executed at Mumbai port; timelines to be advised post award
Penalties/Liquidated Damages
Not specified in provided data
Bidder Eligibility
-
Not under liquidation, court receivership, or bankruptcy
-
Must have Maharashtra-based service office and documentary proof
-
Dedicated toll-free service line and escalation matrix required
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
3
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Repair of telemedicine system; Repair of telemedicine system; Service Provider
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
3
Delivery Details
Delivery Locations
1
Delivery Cities
Mumbai
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Mumbai | Mumbai | - | - | Project / Lumpsum Based | - | Estimated Cost of Spare/Consumable s/Items on Reimbursement basis in Rs (please input 0 if not applicable) : 0 |
Authority Records
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Documents 5
GeM-Bidding-10050086.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
1 Update Update
Extended Deadline
24-Oct-2026, 4:30 am
Opening Date
25-Oct-2026, 4:30 am
Categories
4
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for telemedicine system repair/maintenance
Financial statements or proof of financial stability
EMD documents (if applicable/not specified in tender data)
Technical bid documents demonstrating service capability
OEM authorizations or service provider certifications (if required)
Frequently Asked Questions
Key insights about MAHARASHTRA tender market
How to bid for the telemedicine repair tender in Mumbai 2026?
Bidders must submit GST and PAN, experience certificates, financial statements, and technical bid documents. Demonstrate Maharashtra office presence, provide a dedicated toll-free service line, and include an escalation matrix. A site visit to ships compartments is mandatory for technical qualification, with an issued site survey certificate.
What documents are required for Maharashtra telemedicine repair bid 2026?
Required documents include GST certificate, PAN, experience certificates for telemedicine repair, financial statements, and technical bid documents. OEM authorizations or service certifications should be included if applicable. Ensure Maharashtra-based service office proof is provided as documentary evidence.
What is the post-award port location for the telemedicine repair work?
Post-award work will be conducted at the Port of Call Mumbai. Notification will be sent by email 24 hours in advance, detailing access and scheduling. Ensure readiness for on-site support and logistical coordination with naval facilities in Mumbai.
What are the mandatory service support requirements for bidders?
Bidders must provide a dedicated toll-free support line and an escalation matrix with contact numbers. An Office of Service Provider in Maharashtra is required, with documentary evidence submitted as part of the bid.
How is eligibility determined for the telemedicine maintenance tender?
Eligibility requires not being in liquidation or bankruptcy, evidence of Maharashtra-based office, and ability to provide on-site maintenance with a site survey certificate. The bidder must demonstrate technical capability for telemedicine repair services.
What is the estimated value and service scope for this tender?
Estimated value is ₹553,350. Scope covers repair, maintenance and installation of the telemedicine system, with emphasis on on-site support, logistics, and port-based execution at Mumbai. Specific itemized BOQ details are not provided in the tender text.