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Indore Police Reverse Osmosis Water Treatment System Tender Madhya Pradesh 2026 IS 16420 IS 10500 50 LPH+

Bid Publish Date

02-Sep-2026, 7:11 pm

Bid End Date

16-Sep-2026, 9:00 pm

Progress

Issue02-Sep-2026, 7:11 pm
AwardPending

Key Highlights

  • • Brand/OEM requirement: top-three IDC branded products must be supplied
  • • Technical standards: ISO 9001, ISO 14001, IS 16420, IS 10500 required
  • • Warranty: Comprehensive warranty for complete unit with minimum free services during AMC/CMC
  • • Installation: Installation and commissioning included in supply scope

Tender Overview

Organization: Indore Police, operating under the Home Department, Madhya Pradesh, seeks a Reverse Osmosis water treatment system above 50 LPH capacity for the city of Indore, Madhya Pradesh 452001. The scope includes RO frame construction, body/encloser fabrication, self-contained water cooler, mounting, filtration capacity, storage tank (inclusive), and guaranteed output water quality. A comprehensive warranty, minimum free services during warranty/AMC, and installation/commissioning are required, with training and demonstration included. The procurement emphasizes branded top-three IDC OEM products and ISO/IS standards compliance. This tender focuses on reliable, end-to-end water treatment with on-site installation and training, ensuring continuous supply quality for police facilities.

Technical Specifications & Requirements

  • Product: Reverse Osmosis water treatment system with >50 LPH capacity
  • Components: RO frame, body/encloser, self-contained water cooler, storage tank (included), storage tank material specified
  • Performance: Feed water TDS handling, guaranteed output water quality, mounting type, and overall filtration capacity
  • Service/Warranty: Comprehensive warranty for complete unit, minimum free services during warranty/CMC/AMC, installation and commissioning included, training/demonstration
  • Compliance: OEM-brand requirement, ISO 9001, ISO 14001, IS 16420, IS 10500 certificates, non-blacklisting, service center proximity
  • Support: Dedicated toll-free service, escalation matrix, OEM documentation submission

Terms, Conditions & Eligibility

  • Quantity: Purchaser may increase/decrease up to 25% of bid quantity; extended delivery period rules apply
  • Documentation: Submit OEM ISO certificates, non-blacklisting certificate, service certificate, GEM profile, turnover, ITR, and service center proximity
  • Delivery/Installation: Delivery and installation inclusive in supply scope; ALS and training included
  • Support: Dedicated service line and escalation contacts mandatory
  • Compliance: Branded top-three IDC OEM products required; ISI/ISO certifications to be provided
  • Evaluation: Adherence to buyer-added terms and option clauses is mandatory

Key Specifications

  • Reverse Osmosis water treatment system with capacity >50 LPH

  • Construction: RO frame and body/enclosure; self-contained water cooler

  • Storage tank included; specify tank material

  • Guaranteed output water quality and feed water TDS acceptance

  • Comprehensive warranty and minimum free AMC/CMC services

  • Installation and commissioning included; training and demonstration

  • OEM branding: top-three IDC brands; ISO/IS certifications required

  • Dedicated service line with escalation matrix

Terms & Conditions

  • Mandatory OEM branding and certifications: ISO 9001, ISO 14001, IS 16420, IS 10500

  • Delivery flexibility: ±25% quantity; extended timelines as per option clause

  • Support structure: dedicated toll-free service and escalation matrix required

Important Clauses

Payment Terms

Not specified in provided data; ensure adherence to commercial ATC if issued

Delivery Schedule

Delivery to commence after order issuance; extended period rules apply with minimum 30 days guidance

Penalties/Liquidated Damages

Not explicitly stated; ATC may define LDs for delayed installation or non-conformance

Bidder Eligibility

  • Proven experience in supplying RO water treatment systems for government or police facilities

  • Turnover adequate to support contract scale (per ATC)

  • Service center within reasonable proximity to Indore consignee location

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Authority & Contact

Organization

Indore Police

Office Name

Raptc Indore

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

5

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Experience Required

2 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Reverse Osmosis based Water Treatment System above 50 LPH Capacity (V2) (Q2)

Delivery Details

Max Delivery Days

15

Delivery Locations

1

Delivery Cities

Indore

Delivery Pincodes

452001

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Asha Sejkar452001,Agrasen Nagar, APTC, Panchsheel Nagar, Indore, Madhya Pradesh 452005IndoreMadhya Pradesh452001515-

Authority Records

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Documents 3

GeM-Bidding-9833946.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 21

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates (similar RO water treatment systems)

4

Financial statements / turnover proofs

5

EMD/Security deposit (as applicable per ATC)

6

Technical bid documents

7

OEM authorization certificate

8

ISO 9001, ISO 14001, IS 16420, IS 10500 certificates

9

Non-blacklisting certificate

10

Service center details near consignee location

11

Turnover certificate and ITR

Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Construction RO Frame SS202 or better, SS304 or better Or higher
Generic Construction of Body / Encloser NA - Being without encloser, Food Grade Plastic or Better, SS202 or better, SS304 or better Or higher
Generic Construction of Self Contained Water Cooler NA
Features and Performance Mounting type Freestanding
Features and Performance Filtration capacity (In LPH) Above 50 LPH and upto100 LPH
Features and Performance Feed Water TDS (ppm) at which the machine LPH and Guaranteed output water quality is ensured upto1500
Features and Performance Storage Water Tank (Inclusive in the scope of Supply) No
Features and Performance Storage Tank Material NA
Features and Performance Guaranteed output water quality As per IS 10500 or better
Service, Warranty, Installation and Commissioning Comprehensive warranty for complete unit 1 year from the date of satisfactory commissioning of the machine
Service, Warranty, Installation and Commissioning Minimum Free Services during Comprehensive warranty / CMC / AMC for complete unit 6 nos. per year
Service, Warranty, Installation and Commissioning Installation and Commissioning inclusive in the scope of supply Yes
Service, Warranty, Installation and Commissioning Training and Demonstration The installation and demonstration of the machine at the consignee place shall be carried out as part of installation and commissioning

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for Indore RO water treatment tender in Madhya Pradesh 2026?

Bidders should ensure OEM branding compliance, submit ISO 9001/14001 and IS 16420/10500 certificates, provide non-blacklisting proof, GEM profile, turnover and ITR, plus service center proximity. Include installation, commissioning, and training as part of the bid, with required warranty terms clearly outlined.

What documents are required for Indore police RO system procurement?

Submit GST, PAN, OEM authorization, experience certificates for similar RO projects, financial statements, EMD details, technical bid, ISO/IS certificates, non-blacklisting certificate, service center proof near the consignee, and ITR as applicable.

What standards must the RO system meet for this tender?

Systems must comply with IS 16420 and IS 10500 guidance, along with ISO 9001 and ISO 14001 certifications. Ensure ISI/ISI-related compliance if specified by OEM documentation and procurement ATC.

When is the delivery period for the Indore RO tender?

Delivery terms align to original delivery order with a potential 25% quantity variation; extended delivery time must observe the option clause, with a minimum 30 days increment if applicable.

What is included in the installation and training for this RO system?

Installation and commissioning are included in the supply scope, along with on-site training and demonstration to police facility staff, ensuring proper operation, maintenance, and basic troubleshooting.

How is warranty and service support structured for this RO tender?

The contract requires a comprehensive warranty for the complete unit and minimum free services during warranty/CMC/AMC, supported by a dedicated toll-free service line and escalation matrix for timely issue resolution.

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