GEM

National Investigation Agency Shredding Machine Tender Ranchi Jharkhand 2025 — Continuous Duty, 10-Sheet Capacity, Installation Included

Posted

24 Oct 2025, 02:03 pm

Deadline

03 Nov 2025, 06:00 pm

Location

RANCHI , JHARKHAND

Progress

Issue24 Oct 2025, 02:03 pm
AwardPending
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Quantity

8

Bid Type

Single Packet Bid

Key Highlights

  • • Service Centres: mandatory in the state of each consignee location; 30 days to establish if not present
  • • DD-based EMD/PBG: DD payable to SP BRANCH OFFICE NIA RANCHI at SBI RANCHI; scanned DD allowed for post-award validation
  • • Dedicated toll-free service number and escalation matrix required for post-sale support
  • • Past project experience: must demonstrate three financial years of relevant supply/installation with specified order-value thresholds
  • • Installation and commissioning included in supply scope; comprehensive warranty and post-warranty support
  • • No BOQ items; tender focuses on shredder performance specs and service commitments

Categories 3

PAPER SHREDDER SHREDDER MACHINE MACHINE

Tender Overview

Organization: National Investigation Agency (NIA), Central Police Organisation, located in RANCHI, JHARKHAND. Procurement: Shredding Machine / Paper Shredder (Q2). Scope includes on-site installation, comprehensive warranty, and training. The tender emphasizes a continuous duty cycle, feed mode, cut type, security level, and waste-bin provision, with an expectation of reliable post-warranty support. Unique terms include DD-based EMD/PBG options payable to SP BRANCH OFFICE NIA RANCHI at SBI RANCHI and a 15-day window to deliver the hard copy. Service center presence in the consignee state within 30 days is required, with a toll-free service line and escalation matrix.

Technical Specifications & Requirements

  • Minimum shredding capacity: approximately 10 sheets of 75 GSM paper per pass (about 1 mm thickness).
  • Feeding mode, type of cuts, and security level of cuts: specified in tender categories under Features & Performance.
  • Working width (tolerance +5%) and duty cycle (continuous operation) defined for sustained performance.
  • Throughput: hourly shredded paper weight achievable under stated duty cycle.
  • Waste bin provided; Waste bin capacity to be confirmed with vendor.
  • Material of body/frame: not specified beyond “body of machine.”
  • Comprehensive warranty and installation & commissioning included in scope; training/demonstration and post-warranty support specified.
  • Service & Support: dedicated toll-free number and escalation matrix required; functional service centre in the consignee state within 30 days of award.

Terms, Conditions & Eligibility

  • EMD/Performance Security: DD acceptable in lieu of PBG; DD payable to SP BRANCH OFFICE NIA RANCHI at SBI RANCHI; submit scanned DD copy within 15 days of award.
  • Service Centers: must have a functional service centre in the consignee state; within 30 days if not pre-existing.
  • Past Experience: three financial years of relevant supply/installation experience; proof can be contract copies, client execution certificates, or third-party notes; satisfactory performance certificates required.
  • Delivery & Payment: on-site installation included; delivery obligations and payment terms aligned with tender specifics; dedicated service support terms apply.

Key Specifications

  • Product: Shredding Machine / Paper Shredder

  • Minimum shredding capacity: 10 sheets of 75 GSM per pass (1 mm)

  • Duty cycle: continuous operation

  • Throughput: hourly shredded weight as per duty cycle

  • Waste bin: provided (capacity not specified)

  • Body/frame: material not fully specified

  • Installation and commissioning: included in supply

  • Training and demonstration: included

  • Post-warranty support: included

Terms & Conditions

  • DD-based EMD/PBG option with DD payable to SBI Ranchi; 15-day window to submit hard copy

  • Functional Service Centre required in each consignee state; 30 days to establish if absent

  • Past experience: three financial years of relevant supply/installation; specific order-value thresholds

  • Dedicated toll-free service number and escalation matrix must be provided

  • On-site installation, comprehensive warranty, training, and post-warranty support included

Important Clauses

Payment Terms

EMD/PBG via DD acceptable; DD payable to SP BRANCH OFFICE NIA RANCHI; scanned DD upload allowed; hard copy delivery within 15 days of award

Delivery Schedule

Installation and commissioning included; service center readiness within 30 days of contract award

Penalties/Liquidated Damages

Not explicitly detailed in provided data; ensure bidder confirms per GeM terms and contract

Bidder Eligibility

  • Demonstrated experience on supply/installation of shredding machines in the last 3 financial years

  • Functional service center in the state of the consignee or a plan to establish within 30 days

  • Ability to provide on-site installation, training, and post-warranty support

Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Description and Purpose of Machine A shredding machine is a device designed to cut paper and other materials such as CDs/Visiting Cards/Credit Cards/OHP Sheets etc into small pieces, ensuring that confidential information becomes unreadable / non-restorable. These machines are commonly utilized by businesses and government agencies to securely dispose of their sensitive documents, as well as items like credit cards and CDs that are no longer needed by the organization.
Generic Construction The machine will feature an aesthetically pleasing design and robust construction, ensuring it remains stable and undistorted during operation. All rotating and moving parts will operate smoothly and securely. Key components of the shredding machine include an appropriate motor, cutting blades, a gear set, housing, and a waste basket. Additionally, the machine will be equipped with necessary safety devices to prevent accidents during use.
Features and Performance Feeding Mode Auto Feeding
Features and Performance Type of Cuts Cross Cut
Features and Performance Security Level of Cuts P4
Features and Performance Working Width (tolerance +5%) A4 (210mm)
Features and Performance Minimum Shredding Capacity (Thickness of bunch of sheets, approximate 10 Sheets of 75 GSM paper is around 1mm) > 4mm ≤ 6mm
Features and Performance Duty Cycle (continuous operation) > 30 minutes
Features and Performance Throughput (hourly shredded paper weight can be produced working @ given duty cycle) minimum 5 Kg
Features and Performance Waste Bin Provided Yes
Features and Performance Waste Bin Capacity 5 Kg
Material Material of Body / Frame / Structure of the Machine Plastics
Service, Warranty, Installation and Commissioning Comprehensive warranty for complete unit 1 year from the date of satisfactory commissioning of the machine
Service, Warranty, Installation and Commissioning Installation and Commissioning inclusive in the scope of supply Yes
Service, Warranty, Installation and Commissioning Training and Demonstration The installation and demonstration of the machine at the consignee place shall be carried out as part of installation and commissioning
Service, Warranty, Installation and Commissioning Post warranty support Agree to provide all supports and spares etc including CMC / AMC as per independent contract if placed by the buyer for 7 years from the date of commissioning

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar shredding machine supply/installation

4

Financial statements or bank statements to demonstrate financial viability

5

EMD documentation (DD payable details) or PBG details as per GeM terms

6

Technical bid documents and compliance certificates

7

OEM authorization letters (if applicable)

8

Past performance certificates from previous buyers

Frequently Asked Questions

How to bid for the shredding machine tender in Ranchi Jharkhand 2025?

To bid, bidders must submit GST, PAN, experience certificates, financial statements, and EMD documents (DD payable to SP BRANCH OFFICE NIA RANCHI at SBI Ranchi). Provide OEM authorizations if required, plus technical compliance documents. Ensure on-site installation, training, and post-warranty support are confirmed. Scanned DD is allowed; hard copy must reach within 15 days of award.

What documents are required for NIA shredding equipment tender in Ranchi?

Required documents include GST certificate, PAN, past experience certificates for shredding machines, financial statements, EMD/PBG details, technical bid, OEM authorization (if applicable), and client performance certificates. Proof of three financial-year experience must be supplied with order values meeting thresholds.

What are the technical shredding specifications for the NIA tender in Ranchi?

Key specs include minimum shredding capacity of 10 sheets of 75 GSM per pass (1 mm thickness), continuous duty cycle, feeding mode and cuts type as defined, waste bin provision, and on-site installation. Throughput must align with the stated duty cycle; exact waste bin capacity is to be confirmed with bidder.

What are the EMD/payment terms for the NIA shredding machine procurement?

EMD can be submitted as a DD payable to SP BRANCH OFFICE NIA RANCHI, SBI Ranchi; post-award, scanned DD is acceptable with hard copy delivered within 15 days. PBG may also apply per GeM rules; payment terms follow the contract and GeM guidelines.

What is the service support requirement for the shredder tender in Jharkhand?

Bidders must provide a dedicated toll-free service line, an escalation matrix, and establish a functional service center in the consignee state within 30 days if not pre-existing. Service centers must support carry-in or on-site warranty as applicable.

What experience criteria must bidders meet for the NIA procurement?

Bidders must demonstrate three financial years of relevant supply/installation experience. Acceptable proofs include contract copies with invoices, client execution certificates, or third-party notes, and satisfactory performance certificates for the orders that meet the value thresholds.

When is on-site installation and training included for this tender in Ranchi?

Installation and commissioning are included in the supply scope, with training and demonstration also provided. The vendor must ensure on-site setup complies with the contract, and post-warranty support arrangements must be in place to sustain performance after the initial warranty period.

What is the scope of post-warranty support for the shredder contract?

Post-warranty support is included as part of the tender scope. Vendors must commit to service availability, spare parts provisioning, and technical assistance after the warranty period, including access to service centers and escalation routes for issue resolution.