Progress
Organization: Indian Oil Corporation Limited – IOCL Digboi Refinery. Product/Service: Comprehensive Annual Maintenance Contract (3 years) for Dubas make battery chargers and UPS at the AOD Digboi Refinery. Location/Scope: Digboi, Tinsukia district, Assam; maintenance of pre-owned/Dubas equipment and associated chargers/UPS. Value/Contract Type: AMC spread quarterly over 3 years; no BOQ items listed; scope focuses on ongoing fault repair, preventive maintenance, and spares support. Key Differentiator: Vendor must provide online payment capability and PBG/EMD handling via RTGS per GeM-terms; obligation to upload certificates and ensure non-assignment/sub-contract without consent. Unique Aspects: Emphasis on uploaded certificates, performance security submission, and final contract alignment with IOCL terms.
Service: 3-year Comprehensive Annual Maintenance Contract for battery chargers and UPS
Brand/Make: Dubas (All Battery Chargers and UPS at AOD Digboi Refinery)
Location: AOD Digboi Refinery, Digboi, Tinsukia, Assam
Payment method: Quarterly AMC payments; RTGS/online transfer accepted for Security
Documentation: Upload certificates per ATC/Corrigendum; OEM authorizations
Experience in providing AMC for battery charging systems and UPS within chemical/refinery environments
Financial capacity to support quarterly AMC payments over 3 years
Ability to perform on-site maintenance at Digboi Refinery and provide required certificates
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
4 Days
EMD Required
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - DRG326S074 3years Comprehensive Annual Maintenance Contract of Ms DUBAS make All Battery Chargers and UPS at AOD Digboi Refinery; Dubas Engineering Pvt Ltd; Annual Maintenance Contract (AMC); Quarterly; No
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
51
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Tinsukia
Delivery Pincodes
786171
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Milind Narayanbhai Mistry | 786171,Materials Department Indian Oil Corporation Ltd. (Assam Oil Division) Digboi Refinrey, Digboi | Tinsukia | Assam | 786171 | 1 | - | Number of months within the contract period for which service is required : 36 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
PAN card
Experience certificates for similar AMC of battery chargers/UPS
Financial statements for last completed year
Technical bid documents and OEM authorization (Dubas/Electrical equipment)
Proof of online payment/EMD security method
Any mandatory certificates specified in ATC/Corrigendum
Key insights about ASSAM tender market
Bidders should submit the AMC proposal with OEM authorizations, GST/PAN, financial statements, and experience certificates for similar UPS maintenance. Ensure online RTGS payment of security per IOCL terms and upload proofs within 15 days of award. Follow the ATC and Corrigendum for required certificates.
Required documents include GST registration, PAN, recent financial statements, experience certificates for similar AMC work, OEM authorization for Dubas equipment, technical bid documents, and online payment proof. Ensure all certificates are uploaded as per the ATC and Corrigendum.
Payments are made quarterly under the 3-year AMC. Online RTGS/internet banking payments are acceptable for security, with transaction references to the contract and seller name; ensure PBG compliance per GeM GTC.
The scope covers on-site maintenance for all Dubas make battery chargers and UPS at AOD Digboi Refinery, Digboi, Tinsukia district, Assam. The contract spans 3 years with quarterly maintenance and service obligations.
Upload required certificates per ATC/Corrigendum, including OEM authorizations for Dubas equipment, GST/PAN, and prior AMC experience certificates. Non-submission risks bid rejection.
Contract duration is 3 years (Comprehensive Annual Maintenance). The data does not specify renewal terms; bidders should seek IOCL confirmation on extension or renewal options during contract finalization.
Sub-contracting and assignment are not allowed without prior written consent from IOCL. The original seller remains jointly and severally liable for contract performance with any assignee.
Scope includes preventive maintenance, fault diagnosis, on-site repair, component replacement, and spare parts support for all Dubas battery chargers and UPS at the Digboi refinery under quarterly maintenance cycles.