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BARC Mumbai Customized AMC/CMC for Maquet Ventilator Servo I Servicing 2026

Bid Publish Date

11-Aug-2026, 1:03 pm

Bid End Date

24-Aug-2026, 6:00 pm

Value

₹2,92,500

Progress

Issue11-Aug-2026, 1:03 pm
AwardPending

Tender Overview

Bhabha Atomic Research Centre in Mumbai, Maharashtra invites bids for a Customized AMC/CMC for Pre-owned Maquet Ventilator Servo I (SN 78420). Estimated value around ₹292,500 with a quarterly maintenance scope; scope appears limited to the listed ventilator device and related service. The procurement emphasizes post-warranty support, certified service presence in the consignee state, and an OEM authorization requirement. A decisive differentiator is the mandatory Malicious Code Certificate and dedicated service support channels; bid acceptance relies on adherence to GeM ATC terms and an acceptance certificate on company letterhead.

This contract targets reliable, onsite maintenance with qualified technicians, ensuring uninterrupted ventilator operation. The emphasis on official service presence and authorized OEM participation reduces risk for the procurement organization. The terms also allow a 25% adjustment in quantity or duration at the issue stage, with capped flexibility after contract award.

Technical Specifications & Requirements

  • Product: Pre-owned Maquet Ventilator Servo I (SN 78420); maintenance contract description: Comprehensive Maintenance Contract (CMC); cadence: Quarterly.
  • Location: Mumbai, Maharashtra; contractor must maintain office in the state of the consignee and provide dedicated toll-free service support.
  • Compliance: OEM authorization required; Malicious Code Certificate to be uploaded; proof of service capability, and acceptance certificate on company letterhead.
  • Value/EMD: Estimated value ₹292,500; EMD details not explicitly stated in the tender data.
  • Documentation: Ensure all certificates and documents listed in ATC/ATC Corrigendum are uploaded; PBG/DD accepted as per GeM terms.

Terms, Conditions & Eligibility

  • 25% contract scope flexibility at issue and post-award with mutual consent; increase/decrease up to 25% allowed.
  • Manufacturer Authorization: provide OEM/service provider authorization with full contact details.
  • Security: DD or PBG acceptable as Performance Security; DD payable to Account Officer BARC, Mumbai.
  • Service & Support: mandatory dedicated service office in Maharashtra; toll-free service number required.
  • Acceptance: submit an Acceptance Certificate on company letterhead clearly acknowledging all terms and scope.
  • Penalties/SLAs: mechanism implied through GeM GTC and ATC; specific LD details not disclosed in the tender data.

Key Specifications

  • Product/Service: Customized AMC/CMC for pre-owned Maquet Ventilator Servo I (SN 78420)

  • Contract scope: Comprehensive Maintenance Contract, quarterly cadence

  • Estimated value: ₹292,500

  • Location/coverage: Mumbai, Maharashtra; service office in consignee state

  • Standards/Certificates: OEM authorization; Malicious Code Certificate; acceptance certificate

  • Support: Dedicated toll-free service number; on-site service capability

Terms & Conditions

  • EMD/Performance Security: DD or PBG acceptable per GeM terms

  • Quantity/Duration: ±25% adjustment at issue and post-award with consent

  • OEM Authorization: mandatory submission with bid

  • Malicious Code Certificate: required to certify no embedded malicious code

  • Service Presence: office in Maharashtra and dedicated toll-free support

  • Acceptance Certificate: on company letterhead, signed and sealed

Important Clauses

Payment Terms

Performance security via DD or PBG; DD payable to Account Officer BARC, Mumbai. Terms aligned with GeM GTC.

Delivery Schedule

Not a delivery-based contract; maintenance cadence is quarterly; timing to be defined in contract issuance.

Penalties/Liquidated Damages

Penalties not explicitly detailed; governed by GeM GTC and ATC; service SLAs implied for timely maintenance.

Bidder Eligibility

  • Demonstrated experience in AMC/CMC for medical devices, preferably ventilators

  • Authorize OEM/Original Service Provider with full contact details

  • Auditable financial records showing stability for ₹292,500 contract value

  • Proof of service presence in Maharashtra and dedicated support capability

  • Compliance with Malicious Code Certificate and acceptance certificate requirements

Authority & Contact

Office Name

Mumbai

Ministry

PMO

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

3 Days

Preference & Exemptions

EMD Required

No

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - Maquet Ventilator: Servo I (sn 78420); As per equipment details attached; Comprehensive Maintenance Contract (CMC); Quarterly; No

Delivery Details

Delivery Locations

1

Delivery Cities

Mumbai Suburban

Delivery Pincodes

400094

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Sangeeta Sawant400094,BARC HOSPITAL, ANUSHAKTI NAGAR,MUMBAI - 400094.Mumbai SuburbanMaharashtra4000941-Number of months within the contract period for which service is required : 36

Authority Records

DEPARTMENT OF ATOMIC ENERGY

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 6

GeM-Bidding-9738916.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 7

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for similar AMC/CMC of medical devices

4

Financial statements demonstrating financial stability

5

EMD/payment security documentation (as applicable)

6

OEM authorization/Manufacturer Authorization Form

7

Malicious Code Certificate

8

Acceptance Certificate on company letterhead

9

Evidence of dedicated service office in Maharashtra

10

Dedicated toll-free service contact details

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for the Maquet Servo I AMC tender in Mumbai?

Bidders must submit OEM authorization, Malicious Code Certificate, Acceptance Certificate on letterhead, and service capability proof. Include GST, PAN, financials, and experience certificates. EMD/Performance Security via DD or PBG per GeM terms; ensure office in Maharashtra and toll-free support details.

What documents are required for the BARC ventilator maintenance bid in Maharashtra?

Required documents include GST certificate, PAN, ventilator AMC experience certificates, financial statements, OEM authorization, Malicious Code Certificate, Acceptance Certificate, and proof of Maharashtra service office with toll-free contact details.

What are the essential technical requirements for Maquet Servo I CMC?

Technical requirements include OEM authorization, dedicated service office in Maharashtra, Malicious Code Certificate, and acceptance certificate. The contract covers a quarterly CMC for the pre-owned Maquet Ventilator Servo I (SN 78420).

What is the estimated contract value for the Maquet ventilator AMC in Mumbai?

The estimated value is ₹292,500 for the Comprehensive Maintenance Contract of the Maquet Ventilator Servo I (SN 78420) under a quarterly maintenance cadence.

What are the payment terms for the BARC ventilator service contract?

Payment terms follow GeM GTC; security may be provided as an DD or PBG. Specific payment milestones and timelines will be defined in the contract after award.

What is the scope variation permitted for the contract?

The buyer can adjust contract quantity or duration by up to 25% at contract issue, with further adjustments limited to 25% after award, subject to mutual agreement.

What certifications are mandatory for bidding on the ventilator AMC?

Mandatory certifications include OEM authorization, Malicious Code Certificate, and an Acceptance Certificate on company letterhead, in addition to standard GST/PAN and experience proofs.

Where should the service office and contact details be located?

The service office must be located in the state of the consignee, Maharashtra, with a dedicated toll-free support number accessible to the purchaser.