South Western Railway Waiting Area Chairs Tender India 5-year Warranty ISI/ISO Standards 2026
Bid Publish Date
29-Sep-2026, 11:13 am
Bid End Date
10-Oct-2026, 6:00 pm
Progress
Tender Overview
The South Western Railway, part of the Indian Railways system, seeks supply, installation, testing and commissioning of waiting area chairs (public place/reception area) with a 5-year OEM warranty. The scope emphasizes after-sales support with an established service network in India, and mandatory OEM/authorized seller registration. Acknowledgement of MSE purchase preference is included, with emphasis on local manufacturing eligibility. The tender stresses end-to-end delivery readiness, including training and commissioning at consignee locations. The absence of BOQ items suggests a generic procurement for chairs, with emphasis on compliance, installation readiness, and after-sales service coverage.
Key differentiators include the 5-year warranty period, requirement for a registered India-based OEM for after-sales service, and documentation proving past experience in similar supply/installation projects. This tender targets suppliers capable of providing complete SITC (Supply, Installation, Testing, and Commissioning) of public seating in railway waiting areas, with MOQ and delivery milestones to be confirmed in the bid response.
Keywords: tender in Karnataka state, SW Railway procurement, Indian Railways seating solution, MOTIVE SITC, 5-year OEM warranty.
Technical Specifications & Requirements
- Warranty: 5 years from final acceptance or after installation/commissioning completion at consignee location. OEM warranty certificates required at delivery.
- OEM/Authorized Seller: Must have a registered office in India for after-sales service; certificate to be submitted.
- Service Network: Well-established Installation, Commissioning, Training, Troubleshooting and Maintenance Service group in INDIA; provide service centre details near consignee destinations with bid.
- Past Experience: Acceptable proofs include contract copies with invoices and self-certification, client execution certificates, or third-party release notes.
- Purchase Preference: MSE preference as per Government policy; bidder must be manufacturer for goods to avail benefits; traders excluded for goods bids.
- Scope: Supply, Installation, Testing and Commissioning of chairs for waiting/reception areas; emphasis on end-to-end deployment.
Terms, Conditions & Eligibility
- EMD: Not specified in tender.
- Delivery/Installation: SITC of chairs with installation and acceptance testing; timelines to be defined in bid.
- Payment Terms: Not specified; typical rails tenders include milestone/onsite payment terms.
- Documentation: GST certificate, PAN, past experience proofs, OEM authorization, service-center details, financial statements.
- Warranty/Support: 5-year OEM warranty; service network evidence required.
- Local Preference: MSE purchase preference available for eligible bidders; manufacturer must qualify for benefits.
Key Specifications
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Waiting area chairs for public/reception spaces
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Warranty: 5 years from final acceptance or post-installation testing
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OEM/Authorized Seller must have registered Indian office for after-sales service
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Service network: installation, commissioning, training, troubleshooting, maintenance in INDIA
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Past experience proofs acceptable: contract copies with invoices, client execution certificates, or third-party notes
-
Purchase preference: MSE eligibility—must be manufacturer for goods bids; traders excluded
Terms & Conditions
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EMD amount not specified; bidders should confirm at bid stage
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5-year OEM warranty with certificate required at delivery
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Indian office for after-sales service mandatory
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Past experience proofs accepted in multiple documented forms
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MSE purchase preference applicable to eligible bidders
Important Clauses
Payment Terms
Not specified in tender; bidders should anticipate standard SITC payment milestones as per PSUs
Delivery Schedule
Scope includes installation and commissioning; exact delivery timelines to be defined in bid response
Penalties/Liquidated Damages
Not specified; check tender terms for LDs or performance bond requirements during bid submission
Bidder Eligibility
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Must be OEM or Authorized Seller with Indian registered office for after-sales service
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Experience proof acceptable via contract copies, invoices, or client execution certificates
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Manufacturer eligibility to claim MSE purchase preference; traders excluded for goods bids
Tender Data
Bid Details
Quantity
78
Bid Type
Single Packet Bid
Bid Validity
150 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
Yes
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Past Performance
20 %
Warranty Period
60 months
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Waiting Area / Airport Terminal / Public Place / Reception area Chair or Seat (V2) (Q2)
Delivery Details
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
Mysuru
Delivery Pincodes
570001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Yatish.S.G | 570001,O/o Divisional Railway Manager, Office Complex, South Western Railway Divisional Office, Mysore. | Mysuru | Karnataka | 570001 | 78 | 30 | - |
Authority Records
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Documents 5
GeM-Bidding-9947410.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Past experience proofs (contract copies, invoices, client execution certificates)
Financial statements (audited, if available)
EMD/Security deposit documents (if applicable; amount not specified)
Technical bid documents demonstrating SITC capability
OEM authorization/certificate showing Indian office for after-sales service
Details of service centres near consignee destinations
Frequently Asked Questions
How to bid for South Western Railway waiting area chairs tender in 2026
Bidders should submit the SITC proposal for waiting area chairs, ensure Indian OEM/authorized presence, provide 5-year OEM warranty certificates, include past experience proofs, and attach GST, PAN, and OEM authorization. EMD amount is not specified; verify during bid submission. Ensure service centers in proximity to consignee locations.
What documents are required for SWR seating tender submission in India
Required documents include GST certificate, PAN, past experience proofs (contracts/invoices or execution certificates), financial statements, OEM authorization showing Indian office, and service center details near consignee destinations. Include SITC capability in technical bid and any boilerplate tender forms.
What are the technical warranty requirements for railway chairs
The contract mandates a 5-year OEM warranty from final acceptance or after completion of installation, commissioning and testing at consignee location. Submit OEM warranty certificates at delivery and ensure service network coverage across INDIA for maintenance and troubleshooting.
What is the eligibility for MSE purchase preference in this tender
MSE preference applies if the bidder is the manufacturer of the offered product; traders are excluded for goods bids. Upload documentary evidence confirming MSE status and manufacturing capability to avail the benefit per policy.
Are past experience proofs required for the seating supply contract
Yes. Acceptable proofs include contract copies with invoices and bidder self-certification, client execution certificates, or third-party inspection notes confirming delivery of similar seating or SITC services within the last few years.
Where to submit service center details for after-sales support
Provide a list of service centers with addresses, contact persons, and response times near consignee locations. These details must accompany the bid to demonstrate availability of installation, training, and maintenance support across India.
What is the scope of supply for this railway seating tender
Scope includes Supply, Installation, Testing and Commissioning of waiting area chairs, with installation and acceptance testing at consignee sites. The bid should cover SITC coverage, related training, and commissioning activities, along with post-implementation support.
Is there a specified EMD amount for this procurement
The tender does not specify an EMD amount publicly; bidders should seek confirmation during bid submission and prepare the standard EMD submission as per internal procurement policy and any updated guidelines from the issuing authority.